Related papers: Bans vs. Warning Labels: Examining Bystanders' Sup…
Nascent research on human-computer interaction concerns itself with fairness of content moderation systems. Designing globally applicable content moderation systems requires considering historical, cultural, and socio-technical factors.…
Commercial content moderation APIs are marketed as scalable solutions to combat online hate speech. However, the reliance on these APIs risks both silencing legitimate speech, called over-moderation, and failing to protect online platforms…
Effective content moderation in online communities is often a delicate balance between maintaining content quality and fostering user participation. In this paper, we introduce post guidance, a novel approach to community moderation that…
Online platforms rely on moderation interventions to curb harmful behavior such hate speech, toxicity, and the spread of mis- and disinformation. Yet research on the effects and possible biases of such interventions faces multiple…
The proliferation of radical online communities and their violent offshoots has sparked great societal concern. However, the current practice of banning such communities from mainstream platforms has unintended consequences: (I) the further…
Recently, social media platforms are heavily moderated to prevent the spread of online hate speech, which is usually fertile in toxic words and is directed toward an individual or a community. Owing to such heavy moderation, newer and more…
Social media platforms increasingly rely on crowdsourced moderation systems like Community Notes to combat misinformation at scale. However, these systems face challenges from rater bias and potential manipulation, which may undermine their…
Harmful content detection models tend to have higher false positive rates for content from marginalized groups. In the context of marginal abuse modeling on Twitter, such disproportionate penalization poses the risk of reduced visibility,…
Corrections given by ordinary social media users, also referred to as Social Correction have emerged as a viable intervention against misinformation as per the recent literature. However, little is known about how often users give disputing…
Community rules play a key part in enabling or constraining the behaviors of members in online communities. However, little is unknown regarding whether and to what degree changing rules actually affects community dynamics. In this paper,…
Disabled people on social media often experience ableist hate and microaggressions. Prior work has shown that platform moderation often fails to remove ableist hate leaving disabled users exposed to harmful content. This paper examines how…
Regulation of tobacco products is rapidly evolving. Understanding public sentiment in response to changes is very important as authorities assess how to effectively protect population health. Social media systems are widely recognized to be…
The proliferation of harmful and offensive content is a problem that many online platforms face today. One of the most common approaches for moderating offensive content online is via the identification and removal after it has been posted,…
Social media platforms struggle to protect users from harmful content through content moderation. These platforms have recently leveraged machine learning models to cope with the vast amount of user-generated content daily. Since moderation…
The proliferation of misinformation on social media has concerning possible consequences, such as the degradation of democratic norms. While recent research on countering misinformation has largely focused on analyzing the effectiveness of…
While research continues to investigate and improve the accuracy, fairness, and normative appropriateness of content moderation processes on large social media platforms, even the best process cannot be effective if users reject its…
Social media platforms provide users the freedom of expression and a medium to exchange information and express diverse opinions. Unfortunately, this has also resulted in the growth of abusive content with the purpose of discriminating…
Flagging mechanisms on social media platforms allow users to report inappropriate posts/accounts for review by content moderators. These reports are pivotal to platforms' efforts toward regulating norm violations. This paper examines how…
Expressions of dissent against authority are an important feature of most societies, and efforts to suppress such expressions are common. Modern digital communications, social media, and Internet surveillance and censorship technologies are…
Online social media foster the creation of active communities around shared narratives. Such communities may turn into incubators for conspiracy theories -- some spreading violent messages that could sharpen the debate and potentially harm…