Related papers: How do you feel? Measuring User-Perceived Value fo…
We investigate evaluation metrics for dialogue response generation systems where supervised labels, such as task completion, are not available. Recent works in response generation have adopted metrics from machine translation to compare a…
As large language models (LLMs) are increasingly deployed in high-stakes settings, their ability to refuse ethically sensitive prompts-such as those involving hate speech or illegal activities-has become central to content moderation and…
High-stakes applications rely on combining Artificial Intelligence (AI) and humans for responsive and reliable decision making. For example, content moderation in social media platforms often employs an AI-human pipeline to promptly remove…
One of today's most significant societal challenges is building AI systems whose behaviour, or the behaviour it enables within communities of interacting agents (human and artificial), aligns with human values. To address this challenge, we…
Due to the sheer volume of online hate, the AI and NLP communities have started building models to detect such hateful content. Recently, multilingual hate is a major emerging challenge for automated detection where code-mixing or more than…
Internet memes have become a dominant method of communication; at the same time, however, they are also increasingly being used to advocate extremism and foster derogatory beliefs. Nonetheless, we do not have a firm understanding as to…
Offensive speech detection is a key component of content moderation. However, what is offensive can be highly subjective. This paper investigates how machine and human moderators disagree on what is offensive when it comes to real-world…
Online hate speech is associated with substantial social harms, yet it remains unclear how consistently platforms enforce hate speech policies or whether enforcement is feasible at scale. We address these questions through a global audit of…
We study \emph{Human Projection} (HP): people's tendency to evaluate AI using the same frameworks they use for humans -- treating features such as task difficulty and the reasonableness of mistakes as diagnostic of overall ability. We…
At the heart of improving conversational AI is the open problem of how to evaluate conversations. Issues with automatic metrics are well known (Liu et al., 2016, arXiv:1603.08023), with human evaluations still considered the gold standard.…
Though majority vote among annotators is typically used for ground truth labels in natural language processing, annotator disagreement in tasks such as hate speech detection may reflect differences in opinion across groups, not noise. Thus,…
Large Language Models (LLMs), representing a significant achievement in artificial intelligence (AI) research, have demonstrated their ability in a multitude of tasks. This project aims to explore the capabilities of GPT-3.5, a leading…
While automatic performance metrics are crucial for machine learning of artificial human-like behaviour, the gold standard for evaluation remains human judgement. The subjective evaluation of artificial human-like behaviour in embodied…
Human annotated data is the cornerstone of today's artificial intelligence efforts, yet data labeling processes can be complicated and expensive, especially when human labelers disagree with each other. The current work practice is to use…
This study uses the cosine similarity ratio, embedding regression, and manual re-annotation to diagnose hate speech classification. We begin by computing cosine similarity ratio on a dataset "Measuring Hate Speech" that contains 135,556…
Understanding citizens' values in participatory systems is crucial for citizen-centric policy-making. We envision a hybrid participatory system where participants make choices and provide motivations for those choices, and AI agents…
To protect users from massive hateful content, existing works studied automated hate speech detection. Despite the existing efforts, one question remains: do automated hate speech detectors conform to social media content policies? A…
Decisions by Machine Learning (ML) models have become ubiquitous. Trusting these decisions requires understanding how algorithms take them. Hence interpretability methods for ML are an active focus of research. A central problem in this…
Hate speech is a severe issue that affects many online platforms. So far, several studies have been performed to develop robust hate speech detection systems. Large language models like ChatGPT have recently shown a great promise in…
Large language models have demonstrated parallel and even superior translation performance compared to neural machine translation (NMT) systems. However, existing comparative studies between them mainly rely on automated metrics, raising…