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Dialogue systems have many applications such as customer support or question answering. Typically they have been limited to shallow single turn interactions. However more advanced applications such as career coaching or planning a trip…

Explanation constitutes an archetypal feature of human rationality, underpinning learning and generalisation, and representing one of the media supporting scientific discovery and communication. Due to the importance of explanations in…

Computation and Language · Computer Science 2024-10-08 Marco Valentino , André Freitas

Humans usually have conversations by making use of prior knowledge about a topic and background information of the people whom they are talking to. However, existing conversational agents and datasets do not consider such comprehensive…

Computation and Language · Computer Science 2022-05-17 Yoonna Jang , Jungwoo Lim , Yuna Hur , Dongsuk Oh , Suhyune Son , Yeonsoo Lee , Donghoon Shin , Seungryong Kim , Heuiseok Lim

Law codes and regulations help organise societies for centuries, and as AI systems gain more autonomy, we question how human-agent systems can operate as peers under the same norms, especially when resources are contended. We posit that…

Multiagent Systems · Computer Science 2022-02-24 Alex Raymond , Hatice Gunes , Amanda Prorok

Large Language Models (LLMs) have become a popular interface for human-AI interaction, supporting information seeking and task assistance through natural, multi-turn dialogue. To respond to users within multi-turn dialogues, the…

Computation and Language · Computer Science 2026-04-16 Fengran Mo , Yifan Gao , Sha Li , Hansi Zeng , Xin Liu , Zhaoxuan Tan , Xian Li , Jianshu Chen , Dakuo Wang , Meng Jiang

Issues regarding explainable AI involve four components: users, laws & regulations, explanations and algorithms. Together these components provide a context in which explanation methods can be evaluated regarding their adequacy. The goal of…

Artificial Intelligence · Computer Science 2018-03-30 Gabrielle Ras , Marcel van Gerven , Pim Haselager

Maintaining a consistent persona is essential for building a human-like conversational model. However, the lack of attention to the partner makes the model more egocentric: they tend to show their persona by all means such as twisting the…

Computation and Language · Computer Science 2022-05-17 Chen Xu , Piji Li , Wei Wang , Haoran Yang , Siyun Wang , Chuangbai Xiao

Although several post-hoc methods for explainable AI have been developed, most are static and neglect the user perspective, limiting their effectiveness for the target audience. In response, we developed the interactive explainable…

Artificial Intelligence · Computer Science 2025-06-27 Pauline Speckmann , Mario Nadj , Christian Janiesch

Explainable Artificial Intelligence (XAI) systems, including intelligent agents, must be able to explain their internal decisions, behaviours and reasoning that produce their choices to the humans (or other systems) with which they…

Artificial Intelligence · Computer Science 2020-09-15 Mariela Morveli-Espinoza , Ayslan Possebom , Cesar Augusto Tacla

In this paper, we offer a guide for researchers on evaluating reasoning in language models, building the case that reasoning should be assessed through evidence of adaptive, multi-step search rather than final-answer accuracy alone. Under…

Artificial Intelligence · Computer Science 2026-05-05 Munachiso Samuel Nwadike , Zangir Iklassov , Kareem Ali , Rifo Genadi , Kentaro Inui

We addressed the problem of a lack of semantic representation for user-centric explanations and different explanation types in our Explanation Ontology (https://purl.org/heals/eo). Such a representation is increasingly necessary as…

Artificial Intelligence · Computer Science 2020-10-06 Shruthi Chari , Oshani Seneviratne , Daniel M. Gruen , Morgan A. Foreman , Amar K. Das , Deborah L. McGuinness

Knowledge work demands sustained self-regulation, prioritization, and reflection-yet existing planning tools only partially support these needs. Digital to-do list applications feature task persistence but lack goal representation.…

Human-Computer Interaction · Computer Science 2026-04-22 Simon Bohnen , Gabriel Garbers , Lukas Ellinger , Georg Groh

The increasing prevalence of Artificial Intelligence (AI) in safety-critical contexts such as air-traffic control leads to systems that are practical and efficient, and to some extent explainable to humans to be trusted and accepted. The…

Computers and Society · Computer Science 2023-06-28 Sabine Theis , Sophie Jentzsch , Fotini Deligiannaki , Charles Berro , Arne Peter Raulf , Carmen Bruder

Matching companies and investors is usually considered a highly specialized decision making process. Building an AI agent that can automate such recommendation process can significantly help reduce costs, and eliminate human biases and…

Information Retrieval · Computer Science 2021-11-04 Simerjot Kaur , Ivan Brugere , Andrea Stefanucci , Armineh Nourbakhsh , Sameena Shah , Manuela Veloso

AI-mediated communication is increasingly being utilized to help facilitate interactions; however, in privacy sensitive domains, an AI mediator has the additional challenge of considering how to preserve privacy. In these contexts, a…

Human-Computer Interaction · Computer Science 2026-03-27 Roshni Kaushik , Maarten Sap , Koichi Onoue

Recent work has demonstrated the promise of combining local explanations with active learning for understanding and supervising black-box models. Here we show that, under specific conditions, these algorithms may misrepresent the quality of…

Artificial Intelligence · Computer Science 2020-07-21 Teodora Popordanoska , Mohit Kumar , Stefano Teso

As AI becomes an integral part of our lives, the development of explainable AI, embodied in the decision-making process of an AI or robotic agent, becomes imperative. For a robotic teammate, the ability to generate explanations to justify…

Artificial Intelligence · Computer Science 2020-09-01 Mehrdad Zakershahrak , Ze Gong , Nikhillesh Sadassivam , Yu Zhang

Many businesses and consumers are extending the capabilities of voice-based services such as Amazon Alexa, Google Home, Microsoft Cortana, and Apple Siri to create custom voice experiences (also known as skills). As the number of these…

Computation and Language · Computer Science 2019-11-18 Maryam Fazel-Zarandi , Sampat Biswas , Ryan Summers , Ahmed Elmalt , Andy McCraw , Michael McPhilips , John Peach

Generic AI auto-complete for message composition often fails to capture the nuance of personal identity, requiring editing. While harmless in low-stakes settings, for users of Augmentative and Alternative Communication (AAC) devices, who…

Human-Computer Interaction · Computer Science 2026-02-23 Tobias M. Weinberg , Ricardo E. Gonzalez Penuela , Stephanie Valencia , Thijs Roumen

Artificial intelligence now outperforms humans in several scientific and engineering tasks, yet its internal representations often remain opaque. In this Perspective, we argue that explainable artificial intelligence (XAI), combined with…

Artificial Intelligence · Computer Science 2026-02-17 Ricardo Vinuesa , Steven L. Brunton , Gianmarco Mengaldo
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