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Conversational Recommender Systems (CRS) provide personalized services through multi-turn interactions, yet most existing methods overlook users' heterogeneous decision-making styles and knowledge levels, which constrains both accuracy and…

Information Retrieval · Computer Science 2025-09-10 Yaying Luo , Hui Fang , Zhu Sun

Conversational recommender systems (CRS) enable the traditional recommender systems to explicitly acquire user preferences towards items and attributes through interactive conversations. Reinforcement learning (RL) is widely adopted to…

Information Retrieval · Computer Science 2021-05-21 Yang Deng , Yaliang Li , Fei Sun , Bolin Ding , Wai Lam

Recently, conversational recommender system (CRS) has become an emerging and practical research topic. Most of the existing CRS methods focus on learning effective preference representations for users from conversation data alone. While, we…

Information Retrieval · Computer Science 2020-08-20 Kun Zhou , Wayne Xin Zhao , Hui Wang , Sirui Wang , Fuzheng Zhang , Zhongyuan Wang , Ji-Rong Wen

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by interacting with users through conversations. Most existing studies of CRS focus on extracting user preferences from conversational contexts. However,…

Information Retrieval · Computer Science 2025-04-28 Yibiao Wei , Jie Zou , Weikang Guo , Guoqing Wang , Xing Xu , Yang Yang

Large language models (LLMs) are increasingly deployed for extended, multi-topic conversations, yet the flat, append-only structure of current conversation interfaces introduces a fundamental limitation: all context accumulates in a single…

Computation and Language · Computer Science 2026-03-24 Pranav Hemanth , Sampriti Saha

In recent years, conversational recommender system (CRS) has received much attention in the research community. However, existing studies on CRS vary in scenarios, goals and techniques, lacking unified, standardized implementation or…

Computation and Language · Computer Science 2021-01-05 Kun Zhou , Xiaolei Wang , Yuanhang Zhou , Chenzhan Shang , Yuan Cheng , Wayne Xin Zhao , Yaliang Li , Ji-Rong Wen

In this article we present Enhanced Rhetorical Structure Theory (eRST), a new theoretical framework for computational discourse analysis, based on an expansion of Rhetorical Structure Theory (RST). The framework encompasses discourse…

Computation and Language · Computer Science 2024-08-29 Amir Zeldes , Tatsuya Aoyama , Yang Janet Liu , Siyao Peng , Debopam Das , Luke Gessler

Conversational Recommender Systems (CRSs) have emerged as a transformative paradigm for offering personalized recommendations through natural language dialogue. However, they face challenges with knowledge sparsity, as users often provide…

Computation and Language · Computer Science 2025-03-11 Zhangchi Qiu , Linhao Luo , Zicheng Zhao , Shirui Pan , Alan Wee-Chung Liew

Different from other sequential data, sentences in natural language are structured by linguistic grammars. Previous generative conversational models with chain-structured decoder ignore this structure in human language and might generate…

Artificial Intelligence · Computer Science 2018-01-04 Ganbin Zhou , Ping Luo , Rongyu Cao , Yijun Xiao , Fen Lin , Bo Chen , Qing He

Traditional conversational travel recommender systems primarily optimize for user relevance and convenience, often reinforcing popular, overcrowded destinations and carbon-intensive travel choices. To address this, we present TRACE (Tourism…

Information Retrieval · Computer Science 2026-04-17 Ashmi Banerjee , Adithi Satish , Wolfgang Wörndl , Yashar Deldjoo

Recommender systems (RSs) are intelligent filtering methods that suggest items to users based on their inferred preferences, derived from their interaction history on the platform. Collaborative filtering-based RSs rely on users past…

Information Retrieval · Computer Science 2025-11-03 Alireza Gharahighehi , Felipe Kenji Nakano , Xuehua Yang , Wenhan Cu , Celine Vens

Sequential Recommendation Systems (SRS) have become essential in many real-world applications. However, existing SRS methods often rely on collaborative filtering signals and fail to capture real-time user preferences, while Conversational…

Information Retrieval · Computer Science 2025-09-12 Yifan Wang , Shen Gao , Jiabao Fang , Rui Yan , Billy Chiu , Shuo Shang

Recommender systems are embracing conversational technologies to obtain user preferences dynamically, and to overcome inherent limitations of their static models. A successful Conversational Recommender System (CRS) requires proper handling…

Information Retrieval · Computer Science 2020-02-24 Wenqiang Lei , Xiangnan He , Yisong Miao , Qingyun Wu , Richang Hong , Min-Yen Kan , Tat-Seng Chua

Structural Causal Explanations (SCEs) can be used to automatically generate explanations in natural language to questions about given data that are grounded in a (possibly learned) causal model. Unfortunately they work for small data only.…

Artificial Intelligence · Computer Science 2025-06-05 Sebastian Rödling , Matej Zečević , Devendra Singh Dhami , Kristian Kersting

Conversational Recommender System (CRS), which aims to recommend high-quality items to users through interactive conversations, has gained great research interest recently. A CRS is usually composed of a recommendation module and a…

Computation and Language · Computer Science 2022-10-10 Lingzhi Wang , Huang Hu , Lei Sha , Can Xu , Kam-Fai Wong , Daxin Jiang

Conversational Recommender Systems (CRSs) have become increasingly popular as a powerful tool for providing personalized recommendation experiences. By directly engaging with users in a conversational manner to learn their current and…

Information Retrieval · Computer Science 2025-03-04 Allen Lin , Jianling Wang , Ziwei Zhu , James Caverlee

Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

Information Retrieval · Computer Science 2022-05-26 Ahtsham Manzoor , Dietmar Jannach

Recent advancements in large language models have significantly improved their context windows, yet challenges in effective long-term memory management remain. We introduce MemTree, an algorithm that leverages a dynamic, tree-structured…

Computation and Language · Computer Science 2025-03-21 Alireza Rezazadeh , Zichao Li , Wei Wei , Yujia Bao

In this article, we explore the potential of using sentence-level discourse structure for machine translation evaluation. We first design discourse-aware similarity measures, which use all-subtree kernels to compare discourse parse trees in…

Computation and Language · Computer Science 2017-10-05 Shafiq Joty , Francisco Guzmán , Lluís Màrquez , Preslav Nakov

Conversational recommender systems (CRSs) have revolutionized the conventional recommendation paradigm by embracing dialogue agents to dynamically capture the fine-grained user preference. In a typical conversational recommendation…

Artificial Intelligence · Computer Science 2021-05-12 Xuhui Ren , Hongzhi Yin , Tong Chen , Hao Wang , Zi Huang , Kai Zheng