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Discussions is a new feature of GitHub for asking questions or discussing topics outside of specific Issues or Pull Requests. Before being available to all projects in December 2020, it had been tested on selected open source software…

Software Engineering · Computer Science 2021-10-01 Hideaki Hata , Nicole Novielli , Sebastian Baltes , Raula Gaikovina Kula , Christoph Treude

Communication is essential in software development, and even more in distributed settings. Communication activities need to be organized and coordinated to defend against the threat of productivity losses, increases in cognitive load, and…

Software Engineering · Computer Science 2023-09-19 Verena Ebert , Daniel Graziotin , Stefan Wagner

Although issues of open source software are created to discuss and solve technical problems, conversations can become heated, with discussants getting angry and/or agitated for a variety of reasons, such as poor suggestions or violation of…

Software Engineering · Computer Science 2022-04-04 Isabella Ferreira , Bram Adams , Jinghui Cheng

Conversational large-language models are extensively used for issue resolution tasks. However, not all developer-LLM conversations are useful for effective issue resolution. In this paper, we analyze 686 developer-ChatGPT conversations…

Software Engineering · Computer Science 2025-11-25 Ramtin Ehsani , Sakshi Pathak , Esteban Parra , Sonia Haiduc , Preetha Chatterjee

With over 28 million developers, success of the GitHub collaborative platform is highlighted through an abundance of communication channels among contemporary software projects. Knowledge is broken into two forms and its sharing (through…

Social coding platforms, such as GitHub, serve as laboratories for studying collaborative problem solving in open source software development; a key feature is their ability to support issue reporting which is used by teams to discuss tasks…

Computation and Language · Computer Science 2020-11-11 Ayesha Enayet , Gita Sukthankar

A central function of code review is to increase understanding; helping reviewers understand a code change aids in knowledge transfer and finding bugs. Comments in code largely serve a similar purpose, helping future readers understand the…

Software Engineering · Computer Science 2022-04-04 Nikitha Rao , Jason Tsay , Martin Hirzel , Vincent J. Hellendoorn

Since the launch of ChatGPT in 2022, an increasing number of ChatGPT-related projects are being published on GitHub, sparking widespread discussions. However, GitHub does not provide a detailed classification of these projects to help users…

Software Engineering · Computer Science 2024-08-13 Zheng Lin , Neng Zhang , Chao Liu , Zibin Zheng

Security issue reports are the primary means of informing development teams of security risks in projects, but little is known about current practices. We aim to understand the characteristics of these reports in open-source projects and…

Cryptography and Security · Computer Science 2021-12-21 Noah Bühlmann , Mohammad Ghafari

Communication is essential in software engineering. Especially in distributed open-source teams, communication needs to be supported by channels including mailing lists, forums, issue trackers, and chat systems. Yet, we do not have a clear…

Software Engineering · Computer Science 2018-03-28 Verena Käfer , Daniel Graziotin , Ivan Bogicevic , Stefan Wagner , Jasmin Ramadani

Developer contribution guidelines are used in social coding sites like GitHub to explain and shape the process a project expects contributors to follow. They set standards for all participants and "save time and hassle caused by improperly…

Software Engineering · Computer Science 2019-08-08 Omar Elazhary , Margaret-Anne Storey , Neil Ernst , Andy Zaidman

Large language models (LLMs) like ChatGPT have shown the potential to assist developers with coding and debugging tasks. However, their role in collaborative issue resolution is underexplored. In this study, we analyzed 1,152…

Software Engineering · Computer Science 2024-12-12 Joy Krishan Das , Saikat Mondal , Chanchal K. Roy

Many software developers rely on open source software for developing their applications and writing their source codes. Measuring an independent project's overall productivity is still an open problem for many technology companies. In this…

Software Engineering · Computer Science 2022-03-30 Sairamvinay Vijayaraghavan , Jinxiao Song , Terry Guan , Seongwoo Choi , Sutej Kulkarni

ChatGPT has significantly impacted software development practices, providing substantial assistance to developers in a variety of tasks, including coding, testing, and debugging. Despite its widespread adoption, the impact of ChatGPT as an…

Software Engineering · Computer Science 2024-03-18 Huizi Hao , Kazi Amit Hasan , Hong Qin , Marcos Macedo , Yuan Tian , Steven H. H. Ding , Ahmed E. Hassan

Developers collaboratively discuss, implement, use, and share software entities hosted on software repositories. Proper documentation plays an important role in successful software management and maintenance. Users exploit Issue Tracking…

Software Engineering · Computer Science 2021-09-29 Maliheh Izadi , Kiana Akbari , Abbas Heydarnoori

Toxicity in bug report discussions poses significant challenges to the collaborative dynamics of open-source software development. Bug reports are crucial for identifying and resolving defects, yet their inherently problem-focused nature…

Software Engineering · Computer Science 2025-05-05 Mia Mohammad Imran , Jaydeb Sarker

Version control systems are integral to software development, with GitHub emerging as a popular online platform due to its comprehensive project management tools, including issue tracking and pull requests. However, GitHub lacks a direct…

Software Engineering · Computer Science 2024-07-31 Rifat Ara Proma , Paul Rosen

Blockchain-based software systems are increasingly deployed across diverse domains, yet a systematic understanding of their development challenges remains limited. This paper presents a large-scale empirical study of 497,742 issues mined…

Software Engineering · Computer Science 2025-09-26 Md Nahidul Islam Opu , Shahidul Islam , Sara Rouhani , Shaiful Chowdhury

Much of what we do is accomplished by working collaboratively with others, and a large portion of our lives are spent working and talking; the patterns embodied in the alternation of working and talking can provide much useful insight into…

Software Engineering · Computer Science 2014-04-24 Qi Xuan , Premkumar T Devanbu , Vladimir Filkov

GitHub recommends that projects adopt a security file that outlines vulnerability reporting procedures. However, the effectiveness and operational challenges of such files are not yet fully understood. This study aims to clarify the…

Software Engineering · Computer Science 2025-10-17 Rintaro Kanaji , Brittany Reid , Yutaro Kashiwa , Raula Gaikovina Kula , Hajimu Iida
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