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Explainable recommendation attempts to develop models that generate not only high-quality recommendations but also intuitive explanations. The explanations may either be post-hoc or directly come from an explainable model (also called…

Information Retrieval · Computer Science 2020-09-15 Yongfeng Zhang , Xu Chen

The growing need for trustworthy machine learning has led to the blossom of interpretability research. Numerous explanation methods have been developed to serve this purpose. However, these methods are deficiently and inappropriately…

Machine Learning · Computer Science 2022-03-29 Yipei Wang , Xiaoqian Wang

Problem: We address the challenge in responsible computing where an exploitable mobile app is misused by one app user (an abuser) against another user or bystander (victim). We introduce the idea of a misuse audit of apps as a way of…

Cryptography and Security · Computer Science 2024-11-11 Vaibhav Garg , Hui Guo , Nirav Ajmeri , Saikath Bhattacharya , Munindar P. Singh

Mobile software apps ("apps") are one of the prevailing digital technologies that our modern life heavily depends on. A key issue in the development of apps is how to design gender-inclusive apps. Apps that do not consider gender inclusion,…

Software Engineering · Computer Science 2023-03-20 Mojtaba Shahin , Mansooreh Zahedi , Hourieh Khalajzadeh , Ali Rezaei Nasab

Context and Motivation: Due to their increasing complexity, everyday software systems are becoming increasingly opaque for users. A frequently adopted method to address this difficulty is explainability, which aims to make systems more…

Software Engineering · Computer Science 2025-06-18 Martin Obaidi , Jannik Fischbach , Marc Herrmann , Hannah Deters , Jakob Droste , Jil Klünder , Kurt Schneider

Is explainability a false promise? This debate has emerged from the insufficient evidence that explanations help people in situations they are introduced for. More human-centered, application-grounded evaluations of explanations are needed…

Computation and Language · Computer Science 2024-11-06 Fateme Hashemi Chaleshtori , Atreya Ghosal , Alexander Gill , Purbid Bambroo , Ana Marasović

Recent developments in machine learning have introduced models that approach human performance at the cost of increased architectural complexity. Efforts to make the rationales behind the models' predictions transparent have inspired an…

Computation and Language · Computer Science 2020-09-29 Pepa Atanasova , Jakob Grue Simonsen , Christina Lioma , Isabelle Augenstein

In the context of explainable artificial intelligence (XAI), limited research has identified role-specific explanation needs. This study investigates the explanation needs of data scientists, who are responsible for training, testing,…

Human-Computer Interaction · Computer Science 2025-02-25 Helmut Degen , Ziran Min , Parinitha Nagaraja

Quality aspects such as ethics, fairness, and transparency have been proven to be essential for trustworthy software systems. Explainability has been identified not only as a means to achieve all these three aspects in systems, but also as…

Software Engineering · Computer Science 2022-04-08 Larissa Chazette , Jil Klünder , Merve Balci , Kurt Schneider

Explainability has been a goal for Artificial Intelligence (AI) systems since their conception, with the need for explainability growing as more complex AI models are increasingly used in critical, high-stakes settings such as healthcare.…

Artificial Intelligence · Computer Science 2020-10-06 Shruthi Chari , Oshani Seneviratne , Daniel M. Gruen , Morgan A. Foreman , Amar K. Das , Deborah L. McGuinness

The energy inefficiency of the apps can be a major issue for the app users which is discussed on App Stores extensively. Previous research has shown the importance of investigating the energy related app reviews to identify the major causes…

Artificial Intelligence · Computer Science 2023-04-25 Noshin Nawal

Explainable recommendation has shown its great advantages for improving recommendation persuasiveness, user satisfaction, system transparency, among others. A fundamental problem of explainable recommendation is how to evaluate the…

Information Retrieval · Computer Science 2022-02-15 Xu Chen , Yongfeng Zhang , Ji-Rong Wen

Explainable AI, in the context of autonomous systems, like self-driving cars, has drawn broad interests from researchers. Recent studies have found that providing explanations for autonomous vehicles' actions has many benefits (e.g.,…

Artificial Intelligence · Computer Science 2022-12-22 Yuan Shen , Shanduojiao Jiang , Yanlin Chen , Katie Driggs Campbell

In recent years, mobile accessibility has become an important trend with the goal of allowing all users the possibility of using any app without many limitations. User reviews include insights that are useful for app evolution. However,…

Software Engineering · Computer Science 2022-10-19 Eman Abdullah AlOmar , Wajdi Aljedaani , Murtaza Tamjeed , Mohamed Wiem Mkaouer , Yasmine N. Elglaly

Artificial intelligence and machine learning algorithms have become ubiquitous. Although they offer a wide range of benefits, their adoption in decision-critical fields is limited by their lack of interpretability, particularly with textual…

Machine Learning · Computer Science 2023-01-27 Diego Antognini

Explainability features are intended to provide insight into the internal mechanisms of an AI device, but there is a lack of evaluation techniques for assessing the quality of provided explanations. We propose a framework to assess and…

Artificial Intelligence · Computer Science 2025-06-18 Miguel A. Lago , Ghada Zamzmi , Brandon Eich , Jana G. Delfino

The increasing complexity of software systems and the influence of software-supported decisions in our society have sparked the need for software that is safe, reliable, and fair. Explainability has been identified as a means to achieve…

Software Engineering · Computer Science 2022-09-02 Timo Speith

Software systems are ubiquitous, and their use is ingrained in our everyday lives. They enable us to get in touch with people quickly and easily, support us in gathering information, and help us perform our daily tasks. In return, we…

Software Engineering · Computer Science 2022-10-27 Wasja Brunotte , Alexander Specht , Larissa Chazette , Kurt Schneider

Interest in the field of Explainable Artificial Intelligence has been growing for decades and has accelerated recently. As Artificial Intelligence models have become more complex, and often more opaque, with the incorporation of complex…

Artificial Intelligence · Computer Science 2020-03-18 Shruthi Chari , Daniel M. Gruen , Oshani Seneviratne , Deborah L. McGuinness

Explainable NLP (ExNLP) has increasingly focused on collecting human-annotated textual explanations. These explanations are used downstream in three ways: as data augmentation to improve performance on a predictive task, as supervision to…

Computation and Language · Computer Science 2021-12-08 Sarah Wiegreffe , Ana Marasović