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The software development industry is amid another disruptive paradigm change - adopting the use of generative AI (GAI) assistants for programming. Whilst AI is already used in various areas of software engineering, GAI technologies, such as…

Software Engineering · Computer Science 2023-08-21 Christopher Bull , Ahmed Kharrufa

Large Language Models (LLMs) are rapidly reshaping information retrieval by enabling interactive, generative, and inference-driven search. While traditional keyword-based search remains central to web and academic information access, it…

Information Retrieval · Computer Science 2025-12-02 Zhitong Guan , Yi Wang

ChatGPT is a natural language processing tool that can engage in human-like conversations and generate coherent and contextually relevant responses to various prompts. ChatGPT is capable of understanding natural text that is input by a user…

Human-Computer Interaction · Computer Science 2024-09-02 Sara Amani , Lance White , Trini Balart , Laksha Arora , Kristi J. Shryock , Kelly Brumbelow , Karan L. Watson

In the domain of digital information dissemination, search engines act as pivotal conduits linking information seekers with providers. The advent of chat-based search engines utilizing Large Language Models (LLMs) and Retrieval Augmented…

Information Retrieval · Computer Science 2024-03-01 Lijia Ma , Xingchen Xu , Yong Tan

The rapid integration of generative artificial intelligence (AI) into postsecondary education and many other sectors resulted in a global reckoning with this new technology. This paper contributes to the study of the multifaceted influence…

Computers and Society · Computer Science 2025-08-05 Isabel Pedersen

The widespread adoption of generative AI is already impacting learning and help-seeking. While the benefits of generative AI are well-understood, recent studies have also raised concerns about increased potential for cheating and negative…

Computers and Society · Computer Science 2025-04-15 Irene Hou , Owen Man , Kate Hamilton , Srishty Muthusekaran , Jeffin Johnykutty , Leili Zadeh , Stephen MacNeil

The capability of GenAI-based chatbots, such as ChatGPT and Gemini, has expanded quickly in recent years, turning them into GenAI Chatbot Ecosystems. Yet, users' understanding of how such ecosystems work remains unknown. In this paper, we…

Human-Computer Interaction · Computer Science 2025-02-03 Xingyi Wang , Xiaozheng Wang , Sunyup Park , Yaxing Yao

Artificial intelligence has evolved enormously over the last two decades, becoming mainstream in different scientific domains including education, where so far, it is mainly utilized to enhance administrative and intelligent tutoring…

Computers and Society · Computer Science 2023-06-21 Fereniki Panagopoulou , Christina Parpoula , Kostas Karpouzis

Generative AI (GenAI) has fundamentally changed how knowledge workers, such as software developers, solve tasks and collaborate to build software products. Introducing innovative tools like ChatGPT and Copilot has created new opportunities…

Software Engineering · Computer Science 2024-05-06 Rasmus Ulfsnes , Nils Brede Moe , Viktoria Stray , Marianne Skarpen

As part of a broader look at the impact of generative AI, this study investigated the emotional responses of journalists to the release of ChatGPT at the time of its launch. By analyzing nearly 1 million Tweets from journalists at major…

Computational Complexity · Computer Science 2024-09-16 Seth C. Lewis , David M. Markowitz , Jon Benedik Bunquin

The rise of Generative AI (GenAI) tools like ChatGPT has created new opportunities and challenges for computing education. Existing research has primarily focused on GenAI's ability to complete educational tasks and its impact on student…

Software Engineering · Computer Science 2025-11-18 Rufeng Chen , Shuaishuai Jiang , Jiyun Shen , AJung Moon , Lili Wei

Generative AI (genAI) tools, such as ChatGPT or Copilot, are advertised to improve developer productivity and are being integrated into software development. However, misaligned trust, skepticism, and usability concerns can impede the…

The experience and adoption of conversational search is tied to the accuracy and completeness of users' mental models -- their internal frameworks for understanding and predicting system behaviour. Thus, understanding these models can…

Human-Computer Interaction · Computer Science 2025-06-05 Chadha Degachi , Samuel Kernan Freire , Evangelos Niforatos , Gerd Kortuem

As ChatGPT goes viral, generative AI (AIGC, a.k.a AI-generated content) has made headlines everywhere because of its ability to analyze and create text, images, and beyond. With such overwhelming media coverage, it is almost impossible for…

In late 2022, OpenAI released a new version of ChatGPT, a sophisticated natural language processing system capable of holding natural conversations while preserving and responding to the context of the discussion. ChatGPT has exceeded…

Computers and Society · Computer Science 2023-07-04 Kamil Malinka , Martin Perešíni , Anton Firc , Ondřej Hujňák , Filip Januš

Conversational AI systems are increasingly being used in place of traditional search engines to help users complete information-seeking tasks. This has raised concerns in the political domain, where biased or hallucinated outputs could…

People increasingly rely on online sources for health information seeking due to their convenience and timeliness, traditionally using search engines like Google as the primary search agent. Recently, the emergence of generative Artificial…

Human-Computer Interaction · Computer Science 2024-03-18 Xin Sun , Rongjun Ma , Xiaochang Zhao , Zhuying Li , Janne Lindqvist , Abdallah El Ali , Jos A. Bosch

Context: The advent of Large Language Model-driven tools like ChatGPT offers software engineers an interactive alternative to community question-answering (CQA) platforms like Stack Overflow. While Stack Overflow provides benefits from the…

Software Engineering · Computer Science 2024-10-01 Mohammed Mehedi Hasan , Mahady Hasan , Mamun Bin Ibne Reaz , Jannat Un Nayeem Iqra

The emergence of an AI-powered chatbot that can generate human-like sentences and write coherent essays has caught the world's attention. This paper discusses the historical overview of chatbots and the technology behind Chat Generative…

Computation and Language · Computer Science 2023-08-11 Sakib Shahriar , Kadhim Hayawi

This research article explores the potential of Artificial Intelligence (AI) and Chat Generative Pre-trained Transformers (ChatGPT) in revolutionizing the landscape of parental support and child care. With the advancement of generative AI,…

Human-Computer Interaction · Computer Science 2024-07-16 Mohsena Ashraf