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Social cues, which convey others' presence, behaviors, or identities, play a crucial role in human information seeking by helping individuals judge relevance and trustworthiness. However, existing LLM-based search systems primarily rely on…

Accurately modeling user preferences is vital not only for improving recommendation performance but also for enhancing transparency in recommender systems. Conventional user profiling methods, such as averaging item embeddings, often…

Large Language Models (LLMs) are transforming writing, reading, teaching, and knowledge retrieval in many academic fields. However, concerns regarding their misuse and erroneous outputs have led to varying degrees of trust in LLMs within…

Accurate query-product relevance labeling is indispensable to generate ground truth dataset for search ranking in e-commerce. Traditional approaches for annotating query-product pairs rely on human-based labeling services, which is…

Large Language Models (LLMs) are known to overuse certain terms like "delve" and "intricate." The exact reasons for these lexical choices, however, have been unclear. Using Meta's Llama model, this study investigates the contribution of…

Manual relevance judgements in Information Retrieval are costly and require expertise, driving interest in using Large Language Models (LLMs) for automatic assessment. While LLMs have shown promise in general web search scenarios, their…

Improving the reliability of large language models (LLMs) is critical for deploying them in real-world scenarios. In this paper, we propose \textbf{Deliberative Searcher}, the first framework to integrate certainty calibration with…

A burgeoning area within reinforcement learning (RL) is the design of sequential decision-making agents centered around large language models (LLMs). While autonomous decision-making agents powered by modern LLMs could facilitate numerous…

Consumers on a shopping mission often leverage both product search and information seeking systems, such as web search engines and Question Answering (QA) systems, in an iterative process to improve their understanding of available products…

Large language models (LLMs) have recently received significant attention for their exceptional capabilities. Despite extensive efforts in developing general-purpose LLMs that can be utilized in various natural language processing (NLP)…

Interpretability tools that offer explanations in the form of a dialogue have demonstrated their efficacy in enhancing users' understanding (Slack et al., 2023; Shen et al., 2023), as one-off explanations may fall short in providing…

Until recently, search engines were the predominant method for people to access online information. The recent emergence of large language models (LLMs) has given machines new capabilities such as the ability to generate new digital…

The increasing availability of large language models (LLMs) has raised concerns about their potential misuse in online learning. While tools for detecting LLM-generated text exist and are widely used by researchers and educators, their…

Recommender systems are essential components of many online platforms, yet traditional approaches still struggle with understanding complex user preferences and providing explainable recommendations. The emergence of Large Language Model…

Large Language Models (LLMs) are notorious for blending fact with fiction and generating non-factual content, known as hallucinations. To address this challenge, we propose an interactive system that helps users gain insight into the…

Large language model (LLM) powered chatbots are primarily text-based today, and impose a large interactional cognitive load, especially for exploratory or sensemaking tasks such as planning a trip or learning about a new city. Because the…

Large language models (LLMs) have become essential tools in software development, widely used for requirements engineering, code generation and review tasks. Software engineers often rely on LLMs to assess whether system code implementation…

Large language models (LLMs) show potential as simulators of human behavior, offering a scalable way to study responses to interventions. However, because LLMs are trained largely on observational data, interventions in experiments with…

Language models are transforming the ways that their users engage with the world. Despite impressive capabilities, over-consumption of language model outputs risks propagating unchecked errors in the short-term and damaging human…

Information on the web, such as scientific publications and Wikipedia, often surpasses users' reading level. To help address this, we used a self-refinement approach to develop a LLM capability for minimally lossy text simplification. To…