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In this paper, we study queueing systems with delayed information that use a generalization of the multinomial logit choice model as its arrival process. Previous literature assumes that the functional form of the multinomial logit model is…

Dynamical Systems · Mathematics 2022-11-23 Philip Doldo , Jamol Pender

We investigate computational and mechanism design aspects of scarce resource allocation, where the primary rationing mechanism is through waiting times. Specifically we consider allocating medical treatments to a population of patients.…

Computer Science and Game Theory · Computer Science 2013-12-09 Mark Braverman , Jing Chen , Sampath Kannan

Different voters behave differently, different governments make different decisions, or different organizations are ruled differently. Many research questions important to political scientists concern choice behavior, which involves dealing…

Methodology · Statistics 2020-11-06 Gerhard Tutz , Ingrid Mauerer

The paper investigates the escalating concerns surrounding the surge in diabetes cases, exacerbated by the COVID-19 pandemic, and the subsequent strain on medical resources. The research aims to construct a predictive model quantifying…

Applications · Statistics 2025-02-04 Jorden Lam , Kunpeng Xu

As pressure on the healthcare system increases, patients that require elective surgery experience longer access times to pre- and post-operative appointments and surgery. Hospitals can control their waiting lists by allocating timeslots to…

Optimization and Control · Mathematics 2024-10-15 Y. M. van der Vlugt , J. T. van Essen , R. F. M. Vromans , M. Carlier

The performance of Emergency Departments (EDs) is of great importance for any health care system, as they serve as the entry point for many patients. However, among other factors, the variability of patient acuity levels and corresponding…

Machine Learning · Computer Science 2022-06-09 Nikolaus Furian , Michael O'Sullivan , Cameron Walker , Melanie Reuter-Oppermann

Travel providers such as airlines and on-line travel agents are becoming more and more interested in understanding how passengers choose among alternative itineraries when searching for flights. This knowledge helps them better display and…

Machine Learning · Statistics 2018-03-19 Alejandro Mottini , Rodrigo Acuna-Agost

Models of choice are a fundamental input to many now-canonical optimization problems in the field of Operations Management, including assortment, inventory, and price optimization. Naturally, accurate estimation of these models from data is…

Artificial Intelligence · Computer Science 2024-02-09 Joohwan Ko , Andrew A. Li

The availability of downstream resources plays is critical in planning the admission of elective surgery patients. The most crucial one is inpatient beds. To ensure bed availability, hospitals may use machine learning (ML) models to predict…

Machine Learning · Computer Science 2025-07-30 Pieter Smet , Martina Doneda , Ettore Lanzarone , Giuliana Carello

In a queueing system involving multiple service windows, choice behavior is a significant concern. This paper incorporates the choice of service windows into a queueing model with a floor represented by discrete cells. We contrived a…

Physics and Society · Physics 2019-05-10 Masahiro Tanaka , Daichi Yanagisawa , Katsuhiro Nishinari

Consider a population of customers each of which needs to decide independently when to arrive to a facility that provides a service during a fixed period of time, say a day. This is a common scenario in many service systems such as a bank,…

Computer Science and Game Theory · Computer Science 2021-07-27 Moshe Haviv , Liron Ravner

School choice mechanism designers use discrete choice models to understand and predict families' preferences. The most widely-used choice model, the multinomial logit (MNL), is linear in school and/or household attributes. While the model…

Applications · Statistics 2023-06-06 Amel Awadelkarim , Arjun Seshadri , Itai Ashlagi , Irene Lo , Johan Ugander

Diagnostic clinics are among healthcare facilities that suffer from long waiting times which can cause medical issues and lead to increases in patient no-shows. Reducing waiting times without significant capital investments is a challenging…

Optimization and Control · Mathematics 2020-04-20 Mahsa Kiani , Burak Eksioglu , Tugce Isik , Alexandria Thomas , John Gilpin

Delay or queue length information has the potential to influence the decision of a customer to use a service system. Thus, it is imperative for service system managers to understand how the information that they provide will affect the…

Optimization and Control · Mathematics 2016-10-07 Jamol Pender , Richard H. Rand , Elizabeth Wesson

A key aspect of patient-focused drug development is identifying and measuring outcomes that are important to patients in clinical trials. Many medical conditions affect multiple symptom domains, and a consensus approach to determine the…

Methodology · Statistics 2025-10-14 David S. Robertson , Thomas Jaki

Consider an M/M/$s$ queue with the additional feature that the arrival rate is a random variable of which only the mean, variance, and range are known. Using semi-infinite linear programming and duality theory for moment problems, we…

We consider an M/M/1 feedback queue in which service attempts may fail, requiring the customer to rejoin the queue. Arriving customers act strategically, deciding whether to join the queue based on a threshold strategy that depends on the…

Probability · Mathematics 2025-07-16 Peter Taylor , Jiesen Wang

Group elevator scheduling is an NP-hard sequential decision-making problem with unbounded state spaces and substantial uncertainty. Decision-theoretic reasoning plays a surprisingly limited role in fielded systems. A new opportunity for…

Artificial Intelligence · Computer Science 2012-12-12 Daniel N. Nikovski , Matthew Brand

In this paper, we study a queueing model that incorporates patient reentrance to reflect patients' recurring requests for nurse care and their rest periods between these requests. Within this framework, we address two levels of…

Optimization and Control · Mathematics 2024-06-19 Wei Liu , Mengshi Lu , Pengyi Shi

Background: Any sample of individuals has its own, unique distribution of preferences for choices that they make. Discrete choice models try to capture these distributions. Mixed logits are by far the most commonly used choice model in…

Econometrics · Economics 2025-06-18 John Buckell , Alice Wreford , Matthew Quaife , Thomas O. Hancock
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