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The utility and power of Natural Language Processing (NLP) seems destined to change our technological society in profound and fundamental ways. However there are, to date, few accessible descriptions of the science of NLP that have been…
Conversational Recommender Systems (CRSs) are receiving growing research attention across domains, yet their user experience (UX) evaluation remains limited. Existing reviews largely overlook empirical UX studies, particularly in adaptive…
User experience (UX) has undergone a revolution in collaborative practices, due to tools that enable quick feedback and continuous collaboration with a varied team across a design's lifecycle. However, it is unclear how this shift in…
Natural Language Processing (NLP) is one of the most revolutionary technologies today. It uses artificial intelligence to understand human text and spoken words. It is used for text summarization, grammar checking, sentiment analysis, and…
Natural Language Processing (NLP) systems often make use of machine learning techniques that are unfamiliar to end-users who are interested in analyzing clinical records. Although NLP has been widely used in extracting information from…
Conversational search has seen increased recent attention in both the IR and NLP communities. It seeks to clarify and solve users' search needs through multi-turn natural language interactions. However, most existing systems are trained and…
Simulated user agents are increasingly used in usability testing to support fast, iterative UX workflows, as they generate rich data such as action logs and think-aloud reasoning, but the unstructured nature of this output often obscures…
Generative AI, such as image generation models and large language models, stands to provide tremendous value to end-user programmers in creative and knowledge workflows. Current research methods struggle to engage end-users in a realistic…
We review the scholarly contributions that utilise Natural Language Processing (NLP) techniques to support the design process. Using a heuristic approach, we gathered 223 articles that are published in 32 journals within the period…
The research project aims to apply an integrated approach to natural language processing NLP to satisfaction surveys. It will focus on understanding and extracting relevant information from survey responses, analyzing feelings, and…
As generative artificial intelligence advances, Large Language Models (LLMs) are being explored for automated graphical user interface (GUI) design. This study investigates the usability and adaptability of LLM-generated interfaces by…
Natural Language Processing (NLP) is revolutionising the way both professionals and laypersons operate in the legal field. The considerable potential for NLP in the legal sector, especially in developing computational assistance tools for…
Natural Language Processing (NLP) is an essential subset of artificial intelligence. It has become effective in several domains, such as healthcare, finance, and media, to identify perceptions, opinions, and misuse, among others. Privacy is…
Natural language processing supported requirements engineering is an area of research and development that seeks to apply NLP techniques, tools and resources to a variety of requirements documents or artifacts to support a range of…
User Experience (UX) has been a buzzword in agile literature in recent years. However, often UX remains as a vague concept and it may be hard to understand the very nature of it in the context of agile software development. This paper…
Despite advances in machine learning (ML) and large language models (LLMs), rule-based natural language processing (NLP) systems remain active in clinical settings due to their interpretability and operational efficiency. However, their…
Explainable Artificial Intelligence (XAI) plays a critical role in fostering user trust and understanding in AI-driven systems. However, the design of effective XAI interfaces presents significant challenges, particularly for UX…
Generative Large Language Models (LLMs) hold significant promise in healthcare, demonstrating capabilities such as passing medical licensing exams and providing clinical knowledge. However, their current use as information retrieval tools…
Natural language processing (NLP) aims at investigating the interactions between agents and humans, processing and analyzing large amounts of natural language data. Large-scale language models play an important role in current natural…
User Experience (UX) in virtual worlds is a fast-developing discipline that requires creative design concepts to overcome the divide between physical and virtual interaction. This research investigates primary principles and techniques to…