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Emotion recognition has the potential to play a pivotal role in enhancing human-computer interaction by enabling systems to accurately interpret and respond to human affect. Yet, capturing emotions in face-to-face contexts remains…

Humor is a natural and fundamental component of human interactions. When correctly applied, humor allows us to express thoughts and feelings conveniently and effectively, increasing interpersonal affection, likeability, and trust. However,…

Computation and Language · Computer Science 2020-11-25 Felipe Godoy

In the Emotion Recognition in Conversation task, recent investigations have utilized attention mechanisms exploring relationships among utterances from intra- and inter-speakers for modeling emotional interaction between them. However,…

Computation and Language · Computer Science 2024-09-24 Jieying Xue , Minh Phuong Nguyen , Blake Matheny , Le Minh Nguyen

Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge,…

Computation and Language · Computer Science 2021-12-30 Qintong Li , Piji Li , Zhaochun Ren , Pengjie Ren , Zhumin Chen

Emotion Recognition in Conversation (ERC) has become a fundamental capability for large language models (LLMs) in human-centric interaction. Beyond accurate recognition, coherent emotional expression is also crucial, yet both are limited by…

Artificial Intelligence · Computer Science 2026-04-21 Shaowei Zhang , Faqiang Qian , Yan Chen , Ziliang Wang , Kang An , Yong Dai , Mengya Gao , Yichao Wu

Emotion Recognition in Conversation has been seen to be widely applicable in call center analytics, opinion mining, finance, retail, healthcare, and other industries. In a call center scenario, the role of the call center agent is not just…

Computation and Language · Computer Science 2025-09-24 Aditi Debsharma , Bhushan Jagyasi , Surajit Sen , Priyanka Pandey , Devicharith Dovari , Yuvaraj V. C , Rosalin Parida , Gopali Contractor

Current Emotion Recognition in Conversation (ERC) research follows a closed-domain assumption. However, there is no clear consensus on emotion classification in psychology, which presents a challenge for models when it comes to recognizing…

Computation and Language · Computer Science 2025-08-28 Kun Peng , Cong Cao , Hao Peng , Guanlin Wu , Zhifeng Hao , Lei Jiang , Yanbing Liu , Philip S. Yu

Understanding and predicting the emotional trajectory in multi-party multi-turn conversations is of great significance. Such information can be used, for example, to generate empathetic response in human-machine interaction or to inform…

Computation and Language · Computer Science 2024-01-02 Enas Altarawneh , Ameeta Agrawal , Michael Jenkin , Manos Papagelis

Conversational Speech Synthesis (CSS) aims to accurately express an utterance with the appropriate prosody and emotional inflection within a conversational setting. While recognising the significance of CSS task, the prior studies have not…

Computation and Language · Computer Science 2023-12-20 Rui Liu , Yifan Hu , Yi Ren , Xiang Yin , Haizhou Li

Critical analyses of emotion recognition technology have raised ethical concerns around task validity and potential downstream impacts, urging researchers to ensure alignment between their stated motivations and practice. However, these…

Computation and Language · Computer Science 2026-04-29 Taryn Wong , Zeerak Talat , Hanan Aldarmaki , Anjalie Field

Emotion recognition plays a crucial role in various domains of human-robot interaction. In long-term interactions with humans, robots need to respond continuously and accurately, however, the mainstream emotion recognition methods mostly…

Human-Computer Interaction · Computer Science 2024-01-23 Zihan Lin , Francisco Cruz , Eduardo Benitez Sandoval

In emotion recognition in conversation (ERC), the emotion of the current utterance is predicted by considering the previous context, which can be utilized in many natural language processing tasks. Although multiple emotions can coexist in…

Computation and Language · Computer Science 2022-06-17 Joosung Lee

People have the ability to make sensible assumptions about other people's emotional states by being sympathetic, and because of our common sense of knowledge and the ability to think visually. Over the years, much research has been done on…

Human-Computer Interaction · Computer Science 2021-06-30 Stuti Sehgal , Harsh Sharma , Akshat Anand

In recent years, speech emotion recognition (SER) has been used in wide ranging applications, from healthcare to the commercial sector. In addition to signal processing approaches, methods for SER now also use deep learning techniques.…

Audio and Speech Processing · Electrical Eng. & Systems 2021-05-06 Sneha Das , Nicole Nadine Lønfeldt , Anne Katrine Pagsberg , Line H. Clemmensen

Emotion Recognition in Conversation (ERC) plays a crucial role in enabling dialogue systems to effectively respond to user requests. The emotions in a conversation can be identified by the representations from various modalities, such as…

Computation and Language · Computer Science 2024-04-02 Taeyang Yun , Hyunkuk Lim , Jeonghwan Lee , Min Song

Capturing emotions within a conversation plays an essential role in modern dialogue systems. However, the weak correlation between emotions and semantics brings many challenges to emotion recognition in conversation (ERC). Even semantically…

Artificial Intelligence · Computer Science 2022-10-20 Xiaohui Song , Longtao Huang , Hui Xue , Songlin Hu

Emotion recognition in conversations (ERC) is a rapidly evolving task within the natural language processing community, which aims to detect the emotions expressed by speakers during a conversation. Recently, a growing number of ERC methods…

Computation and Language · Computer Science 2023-12-12 Tao Shi , Xiao Liang , Yaoyuan Liang , Xinyi Tong , Shao-Lun Huang

The successful emotional conversation system depends on sufficient perception and appropriate expression of emotions. In a real-life conversation, humans firstly instinctively perceive emotions from multi-source information, including the…

Computation and Language · Computer Science 2022-03-31 Yunlong Liang , Fandong Meng , Ying Zhang , Jinan Xu , Yufeng Chen , Jie Zhou

Emotion recognition in conversations is an important step in various virtual chat bots which require opinion-based feedback, like in social media threads, online support and many more applications. Current Emotion recognition in…

Computation and Language · Computer Science 2021-12-16 Vaibhav Bhat , Anita Yadav , Sonal Yadav , Dhivya Chandrasekaran , Vijay Mago

Speech emotion recognition (SER) is an important aspect of effective human-robot collaboration and received a lot of attention from the research community. For example, many neural network-based architectures were proposed recently and…

Robotics · Computer Science 2018-04-09 Egor Lakomkin , Mohammad Ali Zamani , Cornelius Weber , Sven Magg , Stefan Wermter