Related papers: Onboarding Citizens to Digital Identity Systems
Digital identity is shifting from service- and network-centric approaches toward user-centric ones that promise users increased control over their data. Despite their decentralised design, such approaches often reintroduce centralised…
Today's cities face many challenges due to population growth, aging population, pedestrian and vehicular traffic congestion, water usage increase, increased electricity demands, crumbling physical infrastructure of buildings, roads, water…
We explore some of the existing research in HCI around technology for older adults and examine the role of LLMs in enhancing it. We also discuss the digital divide and emphasize the need for inclusive technology design. At the same time, we…
Digital avatars are an important part of identity representation, but there is little work on understanding how to represent disability. We interviewed 18 people with disabilities and related identities about their experiences and…
It is a general opinion that applicative cooperation represents a useful vehicle for the development of e-government. At the architectural level, solutions for applicative cooperation are quite stable, but organizational and methodological…
Identity verification is a critical gateway to accessing government services and public benefits, yet contemporary systems are typically designed around visual interaction, leaving blind and low vision (BLV) individuals disproportionately…
This position statement is a response to the Office of Science and Technology Policy's Request for Information on "Equitable Data Engagement and Accountability." This response considers data equity specifically for people with disabilities.…
Blind people have limited access to information about their surroundings, which is important for ensuring one's safety, managing social interactions, and identifying approaching pedestrians. With advances in computer vision, wearable…
Challenges faced by formerly incarcerated individuals in the United States raise questions about our society's ability to truly provide second chances. This paper presents the outcomes of our ongoing collaboration with a non-profit…
As AI becomes embedded in customer-facing systems, ethical scrutiny has largely focused on models, data, and governance. Far less attention has been paid to how AI is experienced through user-facing design. This commentary argues that many…
Adaptivity and personalization technologies appear not to be very much used in eparticipation projects to date. These technologies are commonly used to overcome the overflow of information and service providers adopt them in order to…
Electronic tickets (e-tickets) are electronic versions of paper tickets, which enable users to access intended services and improve services' efficiency. However, privacy may be a concern of e-ticket users. In this paper, a…
Research on Digital Humanities (DH) has been boosted due to the investment in technology for developing access and interaction tools for handling Humanities and Heritage data. The availability of these tools lowers the distance between DH…
The Internet of Things comes along with new challenges for experimenting, testing, and operating decentralized socio-technical systems at large-scale. In such systems, autonomous agents interact locally with their users, and remotely with…
The problem of destination accessibility is a vital concern in the sustainable tourism development in the emerging regions due to the increasing numbers of tourism business growth in the recent times. Tourism is one of the potential foreign…
As an increasing number of interactive devices offer human-like assistance, there is a growing need to understand the human experience of interactive agents. When interactive artefacts with human-like features become intertwined in our…
Growing awareness of social biases and inequalities embedded in Artificial Intelligence (AI) systems has brought increased attention to the integration of Diversity and Inclusion (D&I) principles throughout the AI lifecycle. Despite the…
While AI has been frequently applied in the context of immigration, most of these applications focus on selection and screening, which primarily serve to empower states and authorities, raising concerns due to their understudied reliability…
Modern large-scale data centers are known for their engineering complexity, cooling, and oversubscription challenges. To mitigate these issues, this article proposes the implementation of community data centers that are closer to consumers…
In the digital society's evolving landscape, open-source tooling and generative AI are pivotal in transforming global collaboration. These technologies promise to dismantle traditional barriers of accessibility, language, and governance,…