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Powered by large language models, the conversational capabilities of AI have seen significant improvements. In this context, a series of role-playing AI chatbots have emerged, exhibiting a strong tendency toward anthropomorphism, such as…
All AI models are susceptible to learning biases in data that they are trained on. For generative dialogue models, being trained on real human conversations containing unbalanced gender and race/ethnicity references can lead to models that…
AI chatbots are widely used by children and teens today, but they pose significant risks to youth's privacy and safety due to both increasingly personal conversations and potential exposure to unsafe content. While children under 13 are…
Most adversarial threats in artificial intelligence (AI) target the computational behavior of models rather than the humans who rely on them. Yet modern AI systems increasingly operate within human decision loops, where users interpret and…
Chatbots are often designed to mimic social roles attributed to humans. However, little is known about the impact on user's perceptions of using language that fails to conform to the associated social role. Our research draws on…
We conducted controlled experimental bias audits for four versions of ChatGPT, which we asked to recommend an opening offer in salary negotiations for a new hire. We submitted 98,800 prompts to each version, systematically varying the…
Large Language Models (LLMs) are increasingly used by teenagers and young adults in everyday life, ranging from emotional support and creative expression to educational assistance. However, their unique vulnerabilities and risk profiles…
The emergence of transformative technologies often surfaces deep societal divisions, nowhere more evident than in contemporary debates about artificial intelligence (AI). A striking feature of these divisions is that they persist despite…
The quickly growing popularity of AI companions poses risks to mental health, personal wellbeing, and social relationships. Past work has identified many individual factors that can drive human-companion interaction, but we know little…
This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…
Interactive chat systems that build on artificial intelligence frameworks are increasingly ubiquitous and embedded into search engines, Web browsers, and operating systems, or are available on websites and apps. Researcher efforts have…
Romantic AI chatbots have quickly attracted users, but their emotional use raises concerns about privacy and safety. As people turn to these systems for intimacy, comfort, and emotionally significant interaction, they often disclose highly…
Improvements in model construction, including fortified safety guardrails, allow Large language models (LLMs) to increasingly pass standard safety checks. However, LLMs sometimes slip into revealing harmful behavior, such as expressing…
Hate speech online targets individuals or groups based on identity attributes and spreads rapidly, posing serious social risks. Memes, which combine images and text, have emerged as a nuanced vehicle for disseminating hate speech, often…
Anthropomorphic design is routinely used to make conversational agents more approachable and engaging. Yet its influence on users' perceptions remains poorly understood. Drawing on psychological theories, we propose that anthropomorphism…
Human society had a long history of suffering from cognitive biases leading to social prejudices and mass injustice. The prevalent existence of cognitive biases in large volumes of historical data can pose a threat of being manifested as…
As frontier AI systems advance toward transformative capabilities, we need a parallel transformation in how we measure and evaluate these systems to ensure safety and inform governance. While benchmarks have been the primary method for…
When AI interacts with the physical world -- as a robot or an assistive agent -- new safety challenges emerge beyond those of purely ``digital AI". In such interactions, the potential for physical harm is direct and immediate. How well do…
As the use of interactive AI systems becomes increasingly prevalent in our daily lives, it is crucial to understand how individuals feel when interacting with such systems. In this work, we investigate the comfort level of individuals when…
With the ongoing penetration of conversational user interfaces, a better understanding of social and emotional characteristic inherent to dialogue is required. Chatbots in particular face the challenge of conveying human-like behaviour…