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Medical abstractive summarization faces the challenge of balancing faithfulness and informativeness. Current methods often sacrifice key information for faithfulness or introduce confabulations when prioritizing informativeness. While…

Single document news summarization has seen substantial progress on faithfulness in recent years, driven by research on the evaluation of factual consistency, or hallucinations. We ask whether these advances carry over to other text…

This paper describes an investigation of the robustness of large language models (LLMs) for retrieval augmented generation (RAG)-based summarization tasks. While LLMs provide summarization capabilities, their performance in complex,…

Computation and Language · Computer Science 2024-04-01 Shengjie Liu , Jing Wu , Jingyuan Bao , Wenyi Wang , Naira Hovakimyan , Christopher G Healey

Abstractive summarization models often generate inconsistent summaries containing factual errors or hallucinated content. Recent works focus on correcting factual errors in generated summaries via post-editing. Such correction models are…

Computation and Language · Computer Science 2022-11-01 Vidhisha Balachandran , Hannaneh Hajishirzi , William W. Cohen , Yulia Tsvetkov

Summarizing sales calls is a routine task performed manually by salespeople. We present a production system which combines generative models fine-tuned for customer-agent setting, with a human-in-the-loop user experience for an interactive…

Computation and Language · Computer Science 2022-04-29 Abedelkadir Asi , Song Wang , Roy Eisenstadt , Dean Geckt , Yarin Kuper , Yi Mao , Royi Ronen

Recent advancements in Large Language Models (LLMs) and Prompt Engineering have made chatbot customization more accessible, significantly reducing barriers to tasks that previously required programming skills. However, prompt evaluation,…

Human-Computer Interaction · Computer Science 2025-08-13 Sam Yu-Te Lee , Aryaman Bahukhandi , Dongyu Liu , Kwan-Liu Ma

The quality of meeting summaries generated by natural language generation (NLG) systems is hard to measure automatically. Established metrics such as ROUGE and BERTScore have a relatively low correlation with human judgments and fail to…

Computation and Language · Computer Science 2025-02-19 Frederic Kirstein , Terry Ruas , Bela Gipp

Abstractive text summarization aims at compressing the information of a long source document into a rephrased, condensed summary. Despite advances in modeling techniques, abstractive summarization models still suffer from several key…

Computation and Language · Computer Science 2021-02-17 Vidhisha Balachandran , Artidoro Pagnoni , Jay Yoon Lee , Dheeraj Rajagopal , Jaime Carbonell , Yulia Tsvetkov

This paper investigates reproducibility challenges in automatic text summarization evaluation. Based on experiments conducted across six representative metrics ranging from classical approaches like ROUGE to recent LLM-based methods…

Computation and Language · Computer Science 2025-09-01 Tanguy Herserant , Vincent Guigue

Current summarization systems yield generic summaries that are disconnected from users' preferences and expectations. To address this limitation, we present CTRLsum, a novel framework for controllable summarization. Our approach enables…

Computation and Language · Computer Science 2020-12-09 Junxian He , Wojciech Kryściński , Bryan McCann , Nazneen Rajani , Caiming Xiong

Automatic summarization of legal case judgements has traditionally been attempted by using extractive summarization methods. However, in recent years, abstractive summarization models are gaining popularity since they can generate more…

Computation and Language · Computer Science 2023-06-16 Aniket Deroy , Kripabandhu Ghosh , Saptarshi Ghosh

Controllable summarization aims to provide summaries that take into account user-specified aspects and preferences to better assist them with their information need, as opposed to the standard summarization setup which build a single…

Computation and Language · Computer Science 2022-04-06 Mounica Maddela , Mayank Kulkarni , Daniel Preotiuc-Pietro

A brief, fluent, and relevant summary can be helpful during program comprehension; however, such a summary does require significant human effort to produce. Often, good summaries are unavailable in software projects, which makes maintenance…

Software Engineering · Computer Science 2025-06-03 Yuvraj Virk , Premkumar Devanbu , Toufique Ahmed

Existing benchmarks for summarization quality evaluation often lack diverse input scenarios, focus on narrowly defined dimensions (e.g., faithfulness), and struggle with subjective and coarse-grained annotation schemes. To address these…

Computation and Language · Computer Science 2024-10-02 Yuho Lee , Taewon Yun , Jason Cai , Hang Su , Hwanjun Song

This study presents a controllable abstract summary generation method for large language models based on prompt engineering. To address the issues of summary quality and controllability in traditional methods, we design a multi-stage prompt…

Computation and Language · Computer Science 2025-10-20 Xiangchen Song , Yuchen Liu , Yaxuan Luan , Jinxu Guo , Xiaofan Guo

Abstractive text summarization is a highly difficult problem, and the sequence-to-sequence model has shown success in improving the performance on the task. However, the generated summaries are often inconsistent with the source content in…

Computation and Language · Computer Science 2018-05-11 Bingzhen Wei , Xuancheng Ren , Xu Sun , Yi Zhang , Xiaoyan Cai , Qi Su

Abstractive dialogue summarization has received increasing attention recently. Despite the fact that most of the current dialogue summarization systems are trained to maximize the likelihood of human-written summaries and have achieved…

Computation and Language · Computer Science 2022-12-21 Jiaao Chen , Mohan Dodda , Diyi Yang

We construct Global Voices, a multilingual dataset for evaluating cross-lingual summarization methods. We extract social-network descriptions of Global Voices news articles to cheaply collect evaluation data for into-English and…

Computation and Language · Computer Science 2020-06-16 Khanh Nguyen , Hal Daumé

Text summarization is a fundamental task in natural language processing that aims to condense large amounts of textual information into concise and coherent summaries. With the exponential growth of content and the need to extract key…

Computation and Language · Computer Science 2023-06-26 Öykü Berfin Mercan , Sena Nur Cavsak , Aysu Deliahmetoglu , Senem Tanberk

With recent advancements in the area of Natural Language Processing, the focus is slowly shifting from a purely English-centric view towards more language-specific solutions, including German. Especially practical for businesses to analyze…

Computation and Language · Computer Science 2023-01-18 Dennis Aumiller , Jing Fan , Michael Gertz
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