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Recent neural models of dialogue generation offer great promise for generating responses for conversational agents, but tend to be shortsighted, predicting utterances one at a time while ignoring their influence on future outcomes. Modeling…

Computation and Language · Computer Science 2016-09-30 Jiwei Li , Will Monroe , Alan Ritter , Michel Galley , Jianfeng Gao , Dan Jurafsky

Dialogue act annotations are important to improve response generation quality in task-oriented dialogue systems. However, it can be challenging to use dialogue acts to control response generation in a generalizable way because different…

Computation and Language · Computer Science 2023-08-03 Qingyang Wu , James Gung , Raphael Shu , Yi Zhang

Large Language Models (LLMs) are increasingly employed in multi-turn conversational tasks, yet their pre-training data predominantly consists of continuous prose, creating a potential mismatch between required capabilities and training…

Computation and Language · Computer Science 2025-07-09 Jing Yang Lee , Hamed Bonab , Nasser Zalmout , Ming Zeng , Sanket Lokegaonkar , Colin Lockard , Binxuan Huang , Ritesh Sarkhel , Haodong Wang

Text response generation for multimodal task-oriented dialog systems, which aims to generate the proper text response given the multimodal context, is an essential yet challenging task. Although existing efforts have achieved compelling…

Computation and Language · Computer Science 2024-05-14 Xiaolin Chen , Xuemeng Song , Liqiang Jing , Shuo Li , Linmei Hu , Liqiang Nie

Recently, speech-text pre-training methods have shown remarkable success in many speech and natural language processing tasks. However, most previous pre-trained models are usually tailored for one or two specific tasks, but fail to conquer…

Computation and Language · Computer Science 2023-06-12 Tianshu Yu , Haoyu Gao , Ting-En Lin , Min Yang , Yuchuan Wu , Wentao Ma , Chao Wang , Fei Huang , Yongbin Li

Transfer learning, where a model is first pre-trained on a data-rich task before being fine-tuned on a downstream task, has emerged as a powerful technique in natural language processing (NLP). The effectiveness of transfer learning has…

Machine Learning · Computer Science 2023-09-20 Colin Raffel , Noam Shazeer , Adam Roberts , Katherine Lee , Sharan Narang , Michael Matena , Yanqi Zhou , Wei Li , Peter J. Liu

Loading models pre-trained on the large-scale corpus in the general domain and fine-tuning them on specific downstream tasks is gradually becoming a paradigm in Natural Language Processing. Previous investigations prove that introducing a…

Computation and Language · Computer Science 2021-09-15 Yao Qiu , Jinchao Zhang , Jie Zhou

We present an empirical investigation of pre-trained Transformer-based auto-regressive language models for the task of open-domain dialogue generation. Training paradigm of pre-training and fine-tuning is employed to conduct the parameter…

Computation and Language · Computer Science 2020-03-10 Piji Li

Intent detection is a key part of any Natural Language Understanding (NLU) system of a conversational assistant. Detecting the correct intent is essential yet difficult for email conversations where multiple directives and intents are…

Computation and Language · Computer Science 2022-08-22 Soham Deshmukh , Charles Lee

Algorithms for text-generation in dialogue can be misguided. For example, in task-oriented settings, reinforcement learning that optimizes only task-success can lead to abysmal lexical diversity. We hypothesize this is due to poor…

Computation and Language · Computer Science 2022-10-17 Anthony Sicilia , Malihe Alikhani

Recently, pre-training methods have shown remarkable success in task-oriented dialog (TOD) systems. However, most existing pre-trained models for TOD focus on either dialog understanding or dialog generation, but not both. In this paper, we…

Computation and Language · Computer Science 2022-09-15 Wanwei He , Yinpei Dai , Min Yang , Jian Sun , Fei Huang , Luo Si , Yongbin Li

We study knowledge-grounded dialogue generation with pre-trained language models. To leverage the redundant external knowledge under capacity constraint, we propose equipping response generation defined by a pre-trained language model with…

Computation and Language · Computer Science 2020-10-20 Xueliang Zhao , Wei Wu , Can Xu , Chongyang Tao , Dongyan Zhao , Rui Yan

Classic pipeline models for task-oriented dialogue system require explicit modeling the dialogue states and hand-crafted action spaces to query a domain-specific knowledge base. Conversely, sequence-to-sequence models learn to map dialogue…

Computation and Language · Computer Science 2018-06-13 Haoyang Wen , Yijia Liu , Wanxiang Che , Libo Qin , Ting Liu

Dialogue systems (DS), including the task-oriented dialogue system (TOD) and the open-domain dialogue system (ODD), have always been a fundamental task in natural language processing (NLP), allowing various applications in practice. Owing…

Computation and Language · Computer Science 2025-07-22 Hongru Wang , Lingzhi Wang , Yiming Du , Liang Chen , Jingyan Zhou , Yufei Wang , Kam-Fai Wong

Task-oriented dialogue (TOD) systems enable users to achieve their goals through natural language interactions. Traditionally, these systems have relied on turn-level manually annotated metadata, such as dialogue states and policy…

Computation and Language · Computer Science 2024-11-05 Adib Mosharrof , A. B. Siddique

Task-oriented dialogue systems have been a promising area in the NLP field. Previous work showed the effectiveness of using a single GPT-2 based model to predict belief states and responses via causal language modeling. In this paper, we…

Computation and Language · Computer Science 2021-10-12 Po-Nien Kung , Chung-Cheng Chang , Tse-Hsuan Yang , Hsin-Kai Hsu , Yu-Jia Liou , Yun-Nung Chen

Task-oriented dialogue (TOD) systems are mainly based on the slot-filling-based TOD (SF-TOD) framework, in which dialogues are broken down into smaller, controllable units (i.e., slots) to fulfill a specific task. A series of approaches…

Building robust and general dialogue models for spoken conversations is challenging due to the gap in distributions of spoken and written data. This paper presents our approach to build generalized models for the Knowledge-grounded…

Computation and Language · Computer Science 2022-03-09 Ruijie Yan , Shuang Peng , Haitao Mi , Liang Jiang , Shihui Yang , Yuchi Zhang , Jiajun Li , Liangrui Peng , Yongliang Wang , Zujie Wen

End-to-end Task-Oriented Dialog (TOD) systems typically require extensive training datasets to perform well. In contrast, large language model (LLM) based TOD systems can excel even with limited data due to their ability to learn tasks…

Computation and Language · Computer Science 2024-10-21 Vishal Vivek Saley , Rocktim Jyoti Das , Dinesh Raghu , Mausam

Dialogue is an essential part of human communication and cooperation. Existing research mainly focuses on short dialogue scenarios in a one-on-one fashion. However, multi-person interactions in the real world, such as meetings or…

Computation and Language · Computer Science 2022-01-07 Ming Zhong , Yang Liu , Yichong Xu , Chenguang Zhu , Michael Zeng