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While recent years have witnessed the emergence of various explainable methods in machine learning, to what degree the explanations really represent the reasoning process behind the model prediction -- namely, the faithfulness of…

Computation and Language · Computer Science 2021-09-07 Yingqiang Ge , Shuchang Liu , Zelong Li , Shuyuan Xu , Shijie Geng , Yunqi Li , Juntao Tan , Fei Sun , Yongfeng Zhang

Trust is a crucial factor affecting the adoption of machine learning (ML) models. Qualitative studies have revealed that end-users, particularly in the medical domain, need models that can express their uncertainty in decision-making…

Machine Learning · Computer Science 2023-04-21 Andrew Houston , Georgina Cosma

We introduce a novel framework for incorporating human expertise into algorithmic predictions. Our approach leverages human judgment to distinguish inputs which are algorithmically indistinguishable, or "look the same" to predictive…

Machine Learning · Computer Science 2024-10-31 Rohan Alur , Manish Raghavan , Devavrat Shah

People's decision-making abilities often fail to improve or may even erode when they rely on AI for decision-support, even when the AI provides informative explanations. We argue this is partly because people intuitively seek contrastive…

Human-Computer Interaction · Computer Science 2025-03-20 Zana Buçinca , Siddharth Swaroop , Amanda E. Paluch , Finale Doshi-Velez , Krzysztof Z. Gajos

AI and ML models have already found many applications in critical domains, such as healthcare and criminal justice. However, fully automating such high-stakes applications can raise ethical or fairness concerns. Instead, in such cases,…

Artificial Intelligence · Computer Science 2023-04-28 Ioannis Papantonis , Vaishak Belle

Explainable models in Artificial Intelligence are often employed to ensure transparency and accountability of AI systems. The fidelity of the explanations are dependent upon the algorithms used as well as on the fidelity of the data. Many…

Machine Learning · Computer Science 2019-07-31 Muhammad Aurangzeb Ahmad , Carly Eckert , Ankur Teredesai

Human intelligence exhibits a remarkable capacity for rapid adaptation and effective problem-solving in novel and unfamiliar contexts. We argue that this profound adaptability is fundamentally linked to the efficient construction and…

Reasoning is a hallmark of human intelligence, enabling adaptive decision-making in complex and unfamiliar scenarios. In contrast, machine intelligence remains bound to training data, lacking the ability to dynamically refine solutions at…

Computer Vision and Pattern Recognition · Computer Science 2025-06-30 Shaheer U. Saeed , Yipei Wang , Veeru Kasivisvanathan , Brian R. Davidson , Matthew J. Clarkson , Yipeng Hu , Daniel C. Alexander

Complex statistical machine learning models are increasingly being used or considered for use in high-stakes decision-making pipelines in domains such as financial services, health care, criminal justice and human services. These models are…

Applications · Statistics 2017-07-04 Alexandra Chouldechova , Max G'Sell

Prior research in psychology has found that people's decisions are often inconsistent. An individual's decisions vary across time, and decisions vary even more across people. Inconsistencies have been identified not only in subjective…

Human-Computer Interaction · Computer Science 2024-07-17 Nina Grgić-Hlača , Junaid Ali , Krishna P. Gummadi , Jennifer Wortman Vaughan

As Artificial Intelligence (AI) advances toward Artificial General Intelligence (AGI) and eventually Artificial Superintelligence (ASI), it may potentially surpass human control, deviate from human values, and even lead to irreversible…

In robotics, one of the main challenges is that the on-board Artificial Intelligence (AI) must deal with different or unexpected environments. Such AI agents may be incompetent there, while the underlying model itself may not be aware of…

Robotics · Computer Science 2020-05-05 Gertjan J. Burghouts , Albert Huizing , Mark A. Neerincx

Evaluating language models and AI agents remains fundamentally challenging because static benchmarks fail to capture real-world uncertainty, distribution shift, and the gap between isolated task accuracy and human-aligned decision-making…

Artificial Intelligence · Computer Science 2026-01-27 Shirin Shahabi , Spencer Graham , Haruna Isah

Human oversight requirements are a core component of the European AI Act and in AI governance. In this paper, we highlight key challenges in testing for compliance with these requirements. A central difficulty lies in balancing simple, but…

Human-Computer Interaction · Computer Science 2025-07-25 Markus Langer , Veronika Lazar , Kevin Baum

A well-known limitation of AI systems is presumptuousness: the tendency of AI systems to provide confident answers when information may be lacking. This challenge is particularly acute in legal applications, where a core task for attorneys,…

Artificial Intelligence · Computer Science 2026-04-23 Mohamed Afane , Emily Robitschek , Derek Ouyang , Daniel E. Ho

Predictions obtained by, e.g., artificial neural networks have a high accuracy but humans often perceive the models as black boxes. Insights about the decision making are mostly opaque for humans. Particularly understanding the decision…

Machine Learning · Computer Science 2021-01-21 Nadia Burkart , Marco F. Huber

There is a clear desire to model and comprehend human behavior. Trends in research covering this topic show a clear assumption that many view human reasoning as the presupposed standard in artificial reasoning. As such, topics such as game…

Artificial Intelligence · Computer Science 2022-05-16 Andrew Fuchs , Andrea Passarella , Marco Conti

Evaluating the efficiency of human-AI interactions is challenging, including subjective and objective quality aspects. With the focus on the human experience of the explanations, evaluations of explanation methods have become mostly…

Artificial Intelligence · Computer Science 2024-05-10 Helena Löfström

This work addresses the challenge of providing consistent explanations for predictive models in the presence of model indeterminacy, which arises due to the existence of multiple (nearly) equally well-performing models for a given dataset…

Machine Learning · Computer Science 2023-06-14 Dan Ley , Leonard Tang , Matthew Nazari , Hongjin Lin , Suraj Srinivas , Himabindu Lakkaraju

As progress in AI continues to advance, it is important to know how advanced systems will make choices and in what ways they may fail. Machines can already outsmart humans in some domains, and understanding how to safely build ones which…

Artificial Intelligence · Computer Science 2023-04-04 Stephen Casper