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Evaluation of policies in recommender systems typically involves A/B testing using live experiments on real users to assess a new policy's impact on relevant metrics. This ``gold standard'' comes at a high cost, however, in terms of cycle…

Information Retrieval · Computer Science 2024-09-27 Chih-Wei Hsu , Martin Mladenov , Ofer Meshi , James Pine , Hubert Pham , Shane Li , Xujian Liang , Anton Polishko , Li Yang , Ben Scheetz , Craig Boutilier

While recommender systems (RSs) traditionally rely on extensive individual user data, regulatory and technological shifts necessitate reliance on aggregated user information. This shift significantly impacts the recommendation process,…

Information Retrieval · Computer Science 2025-02-27 Gur Keinan , Omer Ben-Porat

Recommender systems have become integral to digital experiences, shaping user interactions and preferences across various platforms. Despite their widespread use, these systems often suffer from algorithmic biases that can lead to unfair…

Information Retrieval · Computer Science 2024-09-12 Yongsu Ahn , Quinn K Wolter , Jonilyn Dick , Janet Dick , Yu-Ru Lin

Research on recommender systems is a challenging task, as is building and operating such systems. Major challenges include non-reproducible research results, dealing with noisy data, and answering many questions such as how many…

Information Retrieval · Computer Science 2017-04-04 Joeran Beel , Siddharth Dinesh

Recommendation systems and assistants (in short, recommenders) influence through online platforms most actions of our daily lives, suggesting items or providing solutions based on users' preferences or requests. This survey systematically…

Recommender systems have been successfully applied to assist decision making by producing a list of item recommendations tailored to user preferences. Traditional recommender systems only focus on optimizing the utility of the end users who…

Information Retrieval · Computer Science 2017-07-28 Yong Zheng

Large Language Models (LLMs) have emerged as formidable instruments capable of comprehending and producing human-like text. This paper explores the potential of LLMs, to shape user perspectives and subsequently influence their decisions on…

Artificial Intelligence · Computer Science 2024-09-04 Ganesh Prasath Ramani , Shirish Karande , Santhosh V , Yash Bhatia

Many modern online services feature personalized recommendations. A central challenge when providing such recommendations is that the reason why an individual user accesses the service may change from visit to visit or even during an…

Information Retrieval · Computer Science 2024-10-22 Dietmar Jannach , Markus Zanker

User simulators are crucial for replicating human interactions with dialogue systems, supporting both collaborative training and automatic evaluation, especially for large language models (LLMs). However, current role-playing methods face…

Computation and Language · Computer Science 2025-07-01 Kuang Wang , Xianfei Li , Shenghao Yang , Li Zhou , Feng Jiang , Haizhou Li

User feedback is becoming an increasingly important source of information for requirements engineering, user interface design, and software engineering in general. Nowadays, user feedback is largely available and easily accessible in social…

Software Engineering · Computer Science 2024-07-23 Walid Maalej , Volodymyr Biryuk , Jialiang Wei , Fabian Panse

Conversational search (CS) has recently become a significant focus of the information retrieval (IR) research community. Multiple studies have been conducted which explore the concept of conversational search. Understanding and advancing…

Human-Computer Interaction · Computer Science 2021-04-09 Abhishek Kaushik , Gareth J. F. Jones

The aim of this study is to introduce an application that enables information sharing and communication between visually-impaired individuals and able-bodied. For the purposes of the study, web-based audio library automation was designed…

Computers and Society · Computer Science 2017-04-18 Aslihan Tufekci , Yahya Balaman , Utku Kose

People in the Internet era have to cope with the information overload, striving to find what they are interested in, and usually face this situation by following a limited number of sources or friends that best match their interests. A…

Physics and Society · Physics 2013-03-26 Duanbing Chen , An Zeng , Giulio Cimini , Yi-Cheng Zhang

Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…

Computation and Language · Computer Science 2021-12-13 Shuyang Li , Bodhisattwa Prasad Majumder , Julian McAuley

Usability is a key factor in the effectiveness of recommender systems. However, the analysis of user interfaces is a time-consuming process that requires expertise. Recent advances in multimodal large language models (LLMs) offer promising…

Human-Computer Interaction · Computer Science 2025-11-19 Sebastian Lubos , Alexander Felfernig , Damian Garber , Viet-Man Le , Thi Ngoc Trang Tran

Evaluation of intelligent assistants in large-scale and online settings remains an open challenge. User behavior-based online evaluation metrics have demonstrated great effectiveness for monitoring large-scale web search and recommender…

Computation and Language · Computer Science 2021-06-02 Rui Meng , Zhen Yue , Alyssa Glass

With the increasing demand for predictable and accountable Artificial Intelligence, the ability to explain or justify recommender systems results by specifying how items are suggested, or why they are relevant, has become a primary goal.…

Information Retrieval · Computer Science 2022-11-08 Noemi Mauro , Zhongli Filippo Hu , Liliana Ardissono

Studying human factors has gained a lot of interest in recommender systems research recently. User experience plays a vital role in tourism recommender systems since user satisfaction is the main factor that guarantees the success of such…

Information Retrieval · Computer Science 2023-02-21 Asal Nesar Noubari , Wolfgang Wörndl

The World Wide Web is a vast and continuously changing source of information where searching is a frequent, and sometimes critical, user task. Searching is not always the user's primary goal but an ancillary task that is performed to find…

Human-Computer Interaction · Computer Science 2019-05-27 Gabriela Bosetti , Sergio Firmenich , Alejandro Fernandez , Marco Winckler , Gustavo Rossi

In Conversational Recommendation Systems (CRS), a user provides feedback on recommended items at each turn, leading the CRS towards improved recommendations. Due to the need for a large amount of data, a user simulator is employed for both…

Information Retrieval · Computer Science 2025-07-25 Maria Vlachou