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This mixed-methods inquiry examined four domains that shape university students' trust in ChatGPT: user attributes, seven delineated trust dimensions, task context, and perceived societal impact. Data were collected through a survey of 115…

Human-Computer Interaction · Computer Science 2025-07-08 Kadija Bouyzourn , Alexandra Birch

ChatGPT, launched in November 2022, has gained widespread attention from students and educators globally, with an online report by Hu (2023) stating it as the fastest-growing consumer application in history. While discussions on the use of…

Computers and Society · Computer Science 2023-05-31 Gaoxia Zhu , Xiuyi Fan , Chenyu Hou , Tianlong Zhong , Peter Seow , Annabel Chen Shen-Hsing , Preman Rajalingam , Low Kin Yew , Tan Lay Poh

ChatGPT, with its customization features and Voice Mode, has the potential for more engaging and peresonalized ESL (English as a Second Language) education. This study examines the efficacy of customized ChatGPT conversational features in…

Human-Computer Interaction · Computer Science 2026-03-17 Fanfei Meng

Grounded Theory (GT), a sociological research method designed to study social phenomena, is increasingly being used to investigate the human and social aspects of software engineering (SE). However, being written by and for sociologists, GT…

Software Engineering · Computer Science 2021-09-10 Rashina Hoda

Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in…

Artificial Intelligence · Computer Science 2023-11-01 Seraj A. M. Mostafa , Md Z. Islam , Mohammad Z. Islam , Fairose Jeehan , Saujanna Jafreen , Raihan U. Islam

ChatGPT is a type of artificial intelligence language model that uses deep learning algorithms to generate human-like responses to text-based prompts. The introduction of the latest ChatGPT version in November of 2022 has caused shockwaves…

Computers and Society · Computer Science 2023-05-02 Mohammad Fraiwan , Natheer Khasawneh

Hate speech is a severe issue that affects many online platforms. So far, several studies have been performed to develop robust hate speech detection systems. Large language models like ChatGPT have recently shown a great promise in…

Computation and Language · Computer Science 2023-05-24 Mithun Das , Saurabh Kumar Pandey , Animesh Mukherjee

This article explores the ethical problems arising from the use of ChatGPT as a kind of generative AI and suggests responses based on the Human-Centered Artificial Intelligence (HCAI) framework. The HCAI framework is appropriate because it…

Computers and Society · Computer Science 2023-04-25 Alejo Jose G. Sison , Marco Tulio Daza , Roberto Gozalo-Brizuela , Eduardo C. Garrido-Merchán

Recently, the emergence of ChatGPT has attracted wide attention from the computational linguistics community. Many prior studies have shown that ChatGPT achieves remarkable performance on various NLP tasks in terms of automatic evaluation…

Computation and Language · Computer Science 2023-10-25 Jiaan Wang , Yunlong Liang , Fandong Meng , Zengkui Sun , Haoxiang Shi , Zhixu Li , Jinan Xu , Jianfeng Qu , Jie Zhou

This paper presents an analytical framework for conducting academic reviews in the field of Healthcare Systems Engineering, employing ChatGPT, a state-of-the-art tool among recent language models. We utilized 9,809 abstract paragraphs from…

Emerging Technologies · Computer Science 2024-05-21 Jungwoo Kim , Ji-Su Lee , Huijae Kim , Taesik Lee

The ethical implications and potentials for misuse of Generative Artificial Intelligence are increasingly worrying topics. This paper explores how easily the default ethical guardrails of ChatGPT, using its latest customization features,…

Computers and Society · Computer Science 2024-07-24 Alessio Buscemi , Daniele Proverbio

ChatGPT has been used in several educational contexts,including learning, teaching and research. It also has potential to conduct the systematic literature review (SLR). However, there are limited empirical studies on how to use ChatGPT in…

Artificial Intelligence · Computer Science 2024-09-27 Qian Huang , Qiyun Wang

ChatGPT is another large language model (LLM) vastly available for the consumers on their devices but due to its performance and ability to converse effectively, it has gained a huge popularity amongst research as well as industrial…

Computers and Society · Computer Science 2025-01-14 Sunder Ali Khowaja , Parus Khuwaja , Kapal Dev , Weizheng Wang , Lewis Nkenyereye

Higher education scholars are interested in an artificial intelligence (AI) technology called ChatGPT, which was developed by OpenAI. Whether ChatGPT can improve learning is still a topic of debate among experts. This concise overview of…

Computers and Society · Computer Science 2024-03-29 Joshua Ebere Chukwuere

Large Language Models (LLMs) are frequently discussed in academia and the general public as support tools for virtually any use case that relies on the production of text, including software engineering. Currently there is much debate, but…

Software Engineering · Computer Science 2024-05-22 Ranim Khojah , Mazen Mohamad , Philipp Leitner , Francisco Gomes de Oliveira Neto

Recent studies have demonstrated that large language models (LLMs) have ethical-related problems such as social biases, lack of moral reasoning, and generation of offensive content. The existing evaluation metrics and methods to address…

Computation and Language · Computer Science 2024-02-23 Masahiro Kaneko , Danushka Bollegala , Timothy Baldwin

This paper presents prompt design techniques for software engineering, in the form of patterns, to solve common problems when using large language models (LLMs), such as ChatGPT to automate common software engineering activities, such as…

Software Engineering · Computer Science 2023-03-15 Jules White , Sam Hays , Quchen Fu , Jesse Spencer-Smith , Douglas C. Schmidt

To foster the development of pedagogically potent and ethically sound AI-integrated learning landscapes, it is pivotal to critically explore the perceptions and experiences of the users immersed in these contexts. In this study, we perform…

Given the rapid advancement of large-scale language models, artificial intelligence (AI) models, like ChatGPT, are playing an increasingly prominent role in human society. However, to ensure that artificial intelligence models benefit human…

Computation and Language · Computer Science 2024-05-07 Hang Yuan , Zhongyue Che , Shao Li , Yue Zhang , Xiaomeng Hu , Siyang Luo

Systems engineering (SE) is evolving with the availability of generative artificial intelligence (AI) and the demand for a systems-of-systems perspective, formalized under the purview of mission engineering (ME) in the US Department of…

Software Engineering · Computer Science 2025-02-07 Max Ofsa , Taylan G. Topcu