Related papers: Accuracy-Time Tradeoffs in AI-Assisted Decision Ma…
Trust biases how users rely on AI recommendations in AI-assisted decision-making tasks, with low and high levels of trust resulting in increased under- and over-reliance, respectively. We propose that AI assistants should adapt their…
Just as people improve decision-making by consulting diverse human advisors, they can now also consult with multiple AI systems. Prior work on group decision-making shows that advice aggregation creates pressure to conform, leading to…
Decision support systems enhanced by Artificial Intelligence (AI) are increasingly being used in high-stakes scenarios where errors or biased outcomes can have significant consequences. In this work, we explore the conditions under which…
Many domains now employ AI-based decision-making aids, and although the potential for AI systems to assist with decision making is much discussed, human-AI collaboration often underperforms due to factors such as (mis)trust in the AI system…
AI systems increasingly support human decision-making. In many cases, despite the algorithm's superior performance, the final decision remains in human hands. For example, an AI may assist doctors in determining which diagnostic tests to…
AI-enabled decision-support systems aim to help medical providers rapidly make decisions with limited information during medical emergencies. A critical challenge in developing these systems is supporting providers in interpreting the…
Artificial intelligence (AI)-based decision support systems hold promise for enhancing diagnostic accuracy and efficiency in computational pathology. However, human-AI collaboration can introduce and amplify cognitive biases, such as…
We study how people trade off accuracy when using AI-powered tools in professional versus personal contexts for adoption purposes, the determinants of those trade-offs, and how users cope when AI/apps are unavailable. Because modern AI…
In time-critical settings such as assistive driving, assistants often rely on alerts or haptic signals to prompt rapid human attention, but these cues usually leave humans to interpret situations and decide responses independently,…
Prior work has identified a resilient phenomenon that threatens the performance of human-AI decision-making teams: overreliance, when people agree with an AI, even when it is incorrect. Surprisingly, overreliance does not reduce when the AI…
In AI-assisted decision-making, a central promise of having a human-in-the-loop is that they should be able to complement the AI system by overriding its wrong recommendations. In practice, however, we often see that humans cannot assess…
People often optimize for long-term goals in collaboration: A mentor or companion doesn't just answer questions, but also scaffolds learning, tracks progress, and prioritizes the other person's growth over immediate results. In contrast,…
People are increasingly turning to AI assistance for simple tasks, e.g., arithmetic, spell-check, and answering simple questions. But does AI assistance actually save users time and effort? We investigate people's propensity to use AI for…
AI assistance in decision-making has become popular, yet people's inappropriate reliance on AI often leads to unsatisfactory human-AI collaboration performance. In this paper, through three pre-registered, randomized human subject…
Human-AI collaboration for decision-making strives to achieve team performance that exceeds the performance of humans or AI alone. However, many factors can impact success of Human-AI teams, including a user's domain expertise, mental…
The increasing availability and use of artificial intelligence (AI) tools in educational settings has raised concerns about students' overreliance on these technologies. Overreliance occurs when individuals accept incorrect AI-generated…
Today, AI is being increasingly used to help human experts make decisions in high-stakes scenarios. In these scenarios, full automation is often undesirable, not only due to the significance of the outcome, but also because human experts…
A central challenge in AI-assisted decision making is achieving warranted, well-calibrated trust. Both overtrust (accepting incorrect AI recommendations) and undertrust (rejecting correct advice) should be prevented. Prior studies differ in…
In settings where human decision-making relies on AI input, both the predictive accuracy of the AI system and the reliability of its confidence estimates influence decision quality. We highlight the role of AI metacognitive sensitivity --…
Complementary collaboration between humans and AI is essential for human-AI decision making. One feasible approach to achieving it involves accounting for the calibrated confidence levels of both AI and users. However, this process would…