Related papers: Consistent, Central and Comprehensive Participatio…
Public entities such as companies and politicians increasingly use online social networks to communicate directly with their constituencies. Often, this public messaging is aimed at aligning the entity with a particular cause or issue, such…
Roles are one of the most important concepts in understanding human sociocognitive behavior. During group interactions, members take on different roles within the discussion. Roles have distinct patterns of behavioral engagement (i.e.,…
In 2024, half of the global population is expected to participate in elections, offering researchers a unique opportunity to study online information diffusion and user behavior. This study investigates the media landscape on social media…
E-communities, social groups interacting online, have recently become an object of interdisciplinary research. As with face-to-face meetings, Internet exchanges may not only include factual information but also emotional information - how…
Creativity is individual, and it is social. The social aspects of creativity have become of increasing interest as systems have emerged that mobilize large numbers of people to engage in creative tasks. We examine research related to…
This chapter reviews empirical evidence bearing on the design of online forums for deliberative civic engagement. Dimensions of design are defined for different aspects of the deliberation: its purpose, the target population, the…
With the advent of seamless connection of human, machine, and smart things, there is an emerging trend to leverage the power of crowds (e.g., citizens, mobile devices, and smart things) to monitor what is happening in a city, understand how…
Information seeking conversations between users and Conversational Search Agents (CSAs) consist of multiple turns of interaction. While users initiate a search session, ideally a CSA should sometimes take the lead in the conversation by…
In a stylized voting model, we establish that increasing the share of critical thinkers -- individuals who are aware of the ambivalent nature of a certain issue -- in the population increases the efficiency of surveys (elections) but might…
Inspired by e-participation systems, in this paper we propose a new model to represent human debates and methods to obtain collective conclusions from them. This model overcomes drawbacks of existing approaches by allowing users to…
As survey methods adapt to technological and societal changes, a growing body of research seeks to understand the tradeoffs associated with various sampling methods and administration modes. We show how the NSF-funded 2022 Collaborative…
Qualitative research provides methodological guidelines for observing and studying communities and cultures on online social media platforms. However, such methods demand considerable manual effort from researchers and can be overly focused…
Large-scale manipulations on social media have two important characteristics: (i) use of propaganda to influence others, and (ii) adoption of coordinated behavior to spread it and to amplify its impact. Despite the connection between them,…
Online social networks have transformed the way in which humans communicate and interact, leading to a new information ecosystem where people send and receive information through multiple channels, including traditional communication media.…
Understanding the impact of digital platforms on user behavior presents foundational challenges, including issues related to polarization, misinformation dynamics, and variation in news consumption. Comparative analyses across platforms and…
People can help other people find information in networked information seeking environments. Recently, many such systems and algorithms have proliferated in industry and in academia. Unfortunately, it is difficult to compare the systems in…
We investigate the task of modeling open-domain, multi-turn, unstructured, multi-participant, conversational dialogue. We specifically study the effect of incorporating different elements of the conversation. Unlike previous efforts, which…
In spite of efforts to increase participation, many online groups struggle to survive past the initial days, as members leave and activity atrophies. We argue that a main assumption of online group design -- that groups ask nothing of their…
As a relatively new forum, ACM FAccT has become a key space for activists and scholars to critically examine emerging AI and ML technologies. It brings together academics, civil society members, and government representatives from diverse…
This report first provides a brief review of various forms of dialogue-based participation, e.g., Citizen Assembly, Citizen Lottery, Citizen Jury, Deliberative Polling, and Participatory Budgeting. Challenges associated with these…