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Recommender systems are embracing conversational technologies to obtain user preferences dynamically, and to overcome inherent limitations of their static models. A successful Conversational Recommender System (CRS) requires proper handling…

Information Retrieval · Computer Science 2020-02-24 Wenqiang Lei , Xiangnan He , Yisong Miao , Qingyun Wu , Richang Hong , Min-Yen Kan , Tat-Seng Chua

Conversational recommender systems (CRSs) imitate human advisors to assist users in finding items through conversations and have recently gained increasing attention in domains such as media and e-commerce. Like in human communication,…

Human-Computer Interaction · Computer Science 2022-03-25 Wanling Cai , Yucheng Jin , Li Chen

Conversational recommender systems (CRSs) are improving rapidly, according to the standard recommendation accuracy metrics. However, it is essential to make sure that these systems are robust in interacting with users including regular and…

Information Retrieval · Computer Science 2023-03-13 Ali Montazeralghaem , James Allan

Conversational recommender systems (CRS) generate recommendations through an interactive process. However, not all CRS approaches use human conversations as their source of interaction data; the majority of prior CRS work simulates…

Computation and Language · Computer Science 2023-09-15 Chuang Li , Hengchang Hu , Yan Zhang , Min-Yen Kan , Haizhou Li

In the information explosion era, recommender systems (RSs) are widely studied and applied to discover user-preferred information. A RS performs poorly when suffering from the cold-start issue, which can be alleviated if incorporating…

Machine Learning · Computer Science 2021-08-27 Yu Wang , Zhiwei Liu , Ziwei Fan , Lichao Sun , Philip S. Yu

Recommender Systems (RSs) aim to provide personalized recommendations for users. A newly discovered bias, known as sentiment bias, uncovers a common phenomenon within Review-based RSs (RRSs): the recommendation accuracy of users or items…

Information Retrieval · Computer Science 2025-05-07 Le Pan , Yuanjiang Cao , Chengkai Huang , Wenjie Zhang , Lina Yao

Personalized recommendations are popular in these days of Internet driven activities, specifically shopping. Recommendation methods can be grouped into three major categories, content based filtering, collaborative filtering and machine…

Information Retrieval · Computer Science 2021-01-11 Yuhao Mao , Serguei A. Mokhov , Sudhir P. Mudur

Incorporating knowledge graph (KG) into recommender system is promising in improving the recommendation accuracy and explainability. However, existing methods largely assume that a KG is complete and simply transfer the "knowledge" in KG at…

Information Retrieval · Computer Science 2019-02-19 Yixin Cao , Xiang Wang , Xiangnan He , Zikun hu , Tat-Seng Chua

Conversational recommender systems (CRS) aim to employ natural language conversations to suggest suitable products to users. Understanding user preferences for prospective items and learning efficient item representations are crucial for…

Information Retrieval · Computer Science 2022-12-16 Dongding Lin , Jian Wang , Wenjie Li

Group recommender systems (GRS) are critical in discovering relevant items from a near-infinite inventory based on group preferences rather than individual preferences, like recommending a movie, restaurant, or tourist destination to a…

Recent advances in personalized recommendation have sparked great interest in the exploitation of rich structured information provided by knowledge graphs. Unlike most existing approaches that only focus on leveraging knowledge graphs for…

Information Retrieval · Computer Science 2019-06-13 Yikun Xian , Zuohui Fu , S. Muthukrishnan , Gerard de Melo , Yongfeng Zhang

The advancement of large language models (LLMs) now allows users to actively interact with conversational recommendation systems (CRS) and build their own personalized recommendation services tailored to their unique needs and goals. This…

Human-Computer Interaction · Computer Science 2025-02-25 Sojeong Yun , Youn-kyung Lim

Recommender systems are pivotal in enhancing user experiences across various web applications by analyzing the complicated relationships between users and items. Knowledge graphs(KGs) have been widely used to enhance the performance of…

Information Retrieval · Computer Science 2024-07-02 Guangsi Shi , Xiaofeng Deng , Linhao Luo , Lijuan Xia , Lei Bao , Bei Ye , Fei Du , Shirui Pan , Yuxiao Li

The essence of sequential recommender systems (RecSys) lies in understanding how users make decisions. Most existing approaches frame the task as sequential prediction based on users' historical purchase records. While effective in…

Information Retrieval · Computer Science 2024-09-11 Xiaoyu Liu , Jiaxin Yuan , Yuhang Zhou , Jingling Li , Furong Huang , Wei Ai

This paper aims to efficiently enable large language models (LLMs) to use external knowledge and goal guidance in conversational recommender system (CRS) tasks. Advanced LLMs (e.g., ChatGPT) are limited in domain-specific CRS tasks for 1)…

Computation and Language · Computer Science 2024-05-06 Chuang Li , Yang Deng , Hengchang Hu , Min-Yen Kan , Haizhou Li

Recommender systems suffer from confounding biases when there exist confounders affecting both item features and user feedback (e.g., like or not). Existing causal recommendation methods typically assume confounders are fully observed and…

Information Retrieval · Computer Science 2024-05-27 Xinyuan Zhu , Yang Zhang , Fuli Feng , Xun Yang , Dingxian Wang , Xiangnan He

Conversational recommender systems (CRSs) aim to proactively capture user preferences through natural language dialogue and recommend high-quality items. To achieve this, CRS gathers user preferences via a dialog module and builds user…

Artificial Intelligence · Computer Science 2025-11-12 Zhenye Yang , Jinpeng Chen , Huan Li , Xiongnan Jin , Xuanyang Li , Junwei Zhang , Hongbo Gao , Kaimin Wei , Senzhang Wang

Recent years have witnessed the fast development of the emerging topic of Graph Learning based Recommender Systems (GLRS). GLRS employ advanced graph learning approaches to model users' preferences and intentions as well as items'…

Information Retrieval · Computer Science 2021-05-14 Shoujin Wang , Liang Hu , Yan Wang , Xiangnan He , Quan Z. Sheng , Mehmet A. Orgun , Longbing Cao , Francesco Ricci , Philip S. Yu

Collaborative filtering (CF) is a successful approach commonly used by many recommender systems. Conventional CF-based methods use the ratings given to items by users as the sole source of information for learning to make recommendation.…

Machine Learning · Computer Science 2015-06-22 Hao Wang , Naiyan Wang , Dit-Yan Yeung

In real-world applications, users always interact with items in multiple aspects, such as through implicit binary feedback (e.g., clicks, dislikes, long views) and explicit feedback (e.g., comments, reviews). Modern recommendation systems…

Information Retrieval · Computer Science 2025-08-26 Shuo Yang , Jiangxia Cao , Haipeng Li , Yuqi Mao , Shuchao Pang
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