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Recently, there has been a heightened interest in building chatbots based on Large Language Models (LLMs) to emulate human-like qualities in multi-turn conversations. Despite having access to commonsense knowledge to better understand the…

Computation and Language · Computer Science 2025-01-22 Lanrui Wang , Jiangnan Li , Chenxu Yang , Zheng Lin , Hongyin Tang , Huan Liu , Yanan Cao , Jingang Wang , Weiping Wang

Understanding speaker's feelings and producing appropriate responses with emotion connection is a key communicative skill for empathetic dialogue systems. In this paper, we propose a simple technique called Affective Decoding for empathetic…

Computation and Language · Computer Science 2021-10-18 Chengkun Zeng , Guanyi Chen , Chenghua Lin , Ruizhe Li , Zhigang Chen

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

Empathy is an important characteristic to be considered when building a more intelligent and humanized dialogue agent. However, existing methods did not fully comprehend empathy as a complex process involving three aspects: cognition,…

Computation and Language · Computer Science 2023-02-23 Pan Gao , Donghong Han , Rui Zhou , Xuejiao Zhang , Zikun Wang

The majority of existing methods for empathetic response generation rely on the emotion of the context to generate empathetic responses. However, empathy is much more than generating responses with an appropriate emotion. It also often…

Computation and Language · Computer Science 2021-08-06 Navonil Majumder , Deepanway Ghosal , Devamanyu Hazarika , Alexander Gelbukh , Rada Mihalcea , Soujanya Poria

Story generation, namely generating a reasonable story from a leading context, is an important but challenging task. In spite of the success in modeling fluency and local coherence, existing neural language generation models (e.g., GPT-2)…

Computation and Language · Computer Science 2020-01-16 Jian Guan , Fei Huang , Zhihao Zhao , Xiaoyan Zhu , Minlie Huang

Implicit knowledge, such as common sense, is key to fluid human conversations. Current neural response generation (RG) models are trained to generate responses directly, omitting unstated implicit knowledge. In this paper, we present…

Computation and Language · Computer Science 2023-09-13 Pei Zhou , Karthik Gopalakrishnan , Behnam Hedayatnia , Seokhwan Kim , Jay Pujara , Xiang Ren , Yang Liu , Dilek Hakkani-Tur

A recent trend in the domain of open-domain conversational agents is enabling them to converse empathetically to emotional prompts. Current approaches either follow an end-to-end approach or condition the responses on similar emotion labels…

Computation and Language · Computer Science 2023-05-18 Anuradha Welivita , Pearl Pu

Empathetic response generation endows agents with the capability to comprehend dialogue contexts and react to expressed emotions. Previous works predominantly focus on leveraging the speaker's emotional labels, but ignore the importance of…

Computation and Language · Computer Science 2024-08-22 Xinhao Chen , Chong Yang , Man Lan , Li Cai , Yang Chen , Tu Hu , Xinlin Zhuang , Aimin Zhou

Empathy is a crucial factor in open-domain conversations, which naturally shows one's caring and understanding to others. Though several methods have been proposed to generate empathetic responses, existing works often lead to monotonous…

Computation and Language · Computer Science 2023-07-11 Guanqun Bi , Lei Shen , Yanan Cao , Meng Chen , Yuqiang Xie , Zheng Lin , Xiaodong He

Grounding dialogue on external knowledge and interpreting linguistic patterns in dialogue history context, such as ellipsis, anaphora, and co-references is critical for dialogue comprehension and generation. In this paper, we present a…

Computation and Language · Computer Science 2022-05-30 Deeksha Varshney , Akshara Prabhakar , Asif Ekbal

Automated dialogue systems are important applications of artificial intelligence, and traditional systems struggle to understand user emotions and provide empathetic feedback. This study integrates emotional intelligence technology into…

Artificial Intelligence · Computer Science 2024-04-30 Jin Wang , JinFei Wang , Shuying Dai , Jiqiang Yu , Keqin Li

Empathetic response generation aims to comprehend the cognitive and emotional states in dialogue utterances and generate proper responses. Psychological theories posit that comprehending emotional and cognitive states necessitates…

Computation and Language · Computer Science 2024-06-04 Zhou Yang , Zhaochun Ren , Yufeng Wang , Chao Chen , Haizhou Sun , Xiaofei Zhu , Xiangwen Liao

Empathetic response generation endeavors to empower dialogue systems to perceive speakers' emotions and generate empathetic responses accordingly. Psychological research demonstrates that emotion, as an essential factor in empathy,…

Computation and Language · Computer Science 2024-03-26 Wang Yufeng , Chen Chao , Yang Zhou , Wang Shuhui , Liao Xiangwen

The pre-trained conversational models still fail to capture the implicit commonsense (CS) knowledge hidden in the dialogue interaction, even though they were pre-trained with an enormous dataset. In order to build a dialogue agent with CS…

Computation and Language · Computer Science 2022-10-03 Ye Liu , Wolfgang Maier , Wolfgang Minker , Stefan Ultes

Empathetic response generation aims to comprehend the user emotion and then respond to it appropriately. Most existing works merely focus on what the emotion is and ignore how the emotion is evoked, thus weakening the capacity of the model…

Computation and Language · Computer Science 2021-10-12 Jiashuo Wang , Wenjie LI , Peiqin Lin , Feiteng Mu

It remains an open question whether incorporating external knowledge benefits commonsense reasoning while maintaining the flexibility of pretrained sequence models. To investigate this question, we develop generated knowledge prompting,…

Computation and Language · Computer Science 2022-09-30 Jiacheng Liu , Alisa Liu , Ximing Lu , Sean Welleck , Peter West , Ronan Le Bras , Yejin Choi , Hannaneh Hajishirzi

Understanding emotions during conversation is a fundamental aspect of human communication, driving NLP research for Emotion Recognition in Conversation (ERC). While considerable research has focused on discerning emotions of individual…

Computation and Language · Computer Science 2023-10-23 Shivani Kumar , Ramaneswaran S , Md Shad Akhtar , Tanmoy Chakraborty

Generative commonsense reasoning is the capability of a language model to generate a sentence with a given concept-set that is based on commonsense knowledge. However, generative language models still struggle to provide outputs, and the…

Computation and Language · Computer Science 2021-11-02 Jaehyung Seo , Chanjun Park , Sugyeong Eo , Hyeonseok Moon , Heuiseok Lim

Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward…

Computation and Language · Computer Science 2022-05-20 Prakhar Gupta , Harsh Jhamtani , Jeffrey P. Bigham