Related papers: Enhancing Virtual Assistant Intelligence: Precise …
In multimodal assistant, where vision is also one of the input modalities, the identification of user intent becomes a challenging task as visual input can influence the outcome. Current digital assistants take spoken input and try to…
Mining the latent intentions from large volumes of natural language inputs is a key step to help data analysts design and refine Intelligent Virtual Assistants (IVAs) for customer service and sales support. We created a flexible and…
Voice Assistants aim to fulfill user requests by choosing the best intent from multiple options generated by its Automated Speech Recognition and Natural Language Understanding sub-systems. However, voice assistants do not always produce…
When working on digital devices, people often face distractions that can lead to a decline in productivity and efficiency, as well as negative psychological and emotional impacts. To address this challenge, we introduce a novel Artificial…
Mining the latent intentions from large volumes of natural language inputs is a key step to help data analysts design and refine Intelligent Virtual Assistants (IVAs) for customer service. To aid data analysts in this task we present Verint…
Most popular goal-oriented dialogue agents are capable of understanding the conversational context. However, with the surge of virtual assistants with screen, the next generation of agents are required to also understand screen context in…
The ability to infer the intentions of others, predict their goals, and deduce their plans are critical features for intelligent agents. For a long time, several approaches investigated the use of symbolic representations and inferences…
Current language model-driven agents often lack mechanisms for effective user participation, which is crucial given the vagueness commonly found in user instructions. Although adept at devising strategies and performing tasks, these agents…
Existing object navigation benchmarks usually tell an embodied agent which object category to find, such as microwave or chair. Human-facing embodied AI is often asked something less direct: "I need something to warm this food" or "the room…
Graphical User Interface (GUI) agents have the potential to assist users in interacting with complex software (e.g., PowerPoint, Photoshop). While prior research has primarily focused on automating user actions through clicks and…
Agent assistance during human-human customer support spoken interactions requires triggering workflows based on the caller's intent (reason for call). Timeliness of prediction is essential for a good user experience. The goal is for a…
Conversational assistants are being progressively adopted by the general population. However, they are not capable of handling complicated information-seeking tasks that involve multiple turns of information exchange. Due to the limited…
Understanding a user's query intent behind a search is critical for modern search engine success. Accurate query intent prediction allows the search engine to better serve the user's need by rendering results from more relevant categories.…
Multi-agent distributed collaborative mapping provides comprehensive and efficient representations for robots. However, existing approaches lack instance-level awareness and semantic understanding of environments, limiting their…
Intent detection is a key component of modern goal-oriented dialog systems that accomplish a user task by predicting the intent of users' text input. There are three primary challenges in designing robust and accurate intent detection…
Eye movements have long been studied as a window into the attentional mechanisms of the human brain and made accessible as novelty style human-machine interfaces. However, not everything that we gaze upon, is something we want to interact…
Novel intent discovery automates the process of grouping similar messages (questions) to identify previously unknown intents. However, current research focuses on publicly available datasets which have only the question field and…
Visual Prompt Tuning (VPT) has emerged as a parameter-efficient fine-tuning paradigm for vision transformers, with conventional approaches utilizing dataset-level prompts that remain the same across all input instances. We observe that this…
Predicting human performance in interaction tasks allows designers or developers to understand the expected performance of a target interface without actually testing it with real users. In this work, we present a deep neural net to model…
Depth completion plays a vital role in 3D perception systems, especially in scenarios where sparse depth data must be densified for tasks such as autonomous driving, robotics, and augmented reality. While many existing approaches rely on…