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Explainable AI (XAI) aims to improve user understanding and decisions when using AI models. However, despite innovations in XAI, recent user evaluations reveal that this goal remains elusive. Understanding human cognition can help explain…

Artificial Intelligence · Computer Science 2026-05-01 Louth Bin Rawshan , Zhuoyu Wang , Brian Y. Lim

Explainability is a topic of growing importance in NLP. In this work, we provide a unified perspective of explainability as a communication problem between an explainer and a layperson about a classifier's decision. We use this framework to…

Computation and Language · Computer Science 2020-10-13 Marcos V. Treviso , André F. T. Martins

Previous work adopts large language models (LLMs) as evaluators to evaluate natural language process (NLP) tasks. However, certain shortcomings, e.g., fairness, scope, and accuracy, persist for current LLM evaluators. To analyze whether…

Computation and Language · Computer Science 2025-01-22 Qintong Li , Leyang Cui , Lingpeng Kong , Wei Bi

Natural Language Inference (NLI) datasets often exhibit human label variation. To better understand these variations, explanation-based approaches analyze the underlying reasoning behind annotators' decisions. One such approach is the LiTEx…

Computation and Language · Computer Science 2026-04-21 Pingjun Hong , Beiduo Chen , Siyao Peng , Marie-Catherine de Marneffe , Benjamin Roth , Barbara Plank

In recent years, the use of sophisticated statistical models that influence decisions in domains of high societal relevance is on the rise. Although these models can often bring substantial improvements in the accuracy and efficiency of…

Machine Learning · Computer Science 2021-04-13 Alfredo Carrillo , Luis F. Cantú , Alejandro Noriega

While large language models (LLMs) play increasingly significant roles in society, research shows they continue to generate content that reflects social bias against sensitive groups. Existing benchmarks effectively identify these biases,…

Computation and Language · Computer Science 2026-03-12 Tian Xie , Tongxin Yin , Vaishakh Keshava , Xueru Zhang , Siddhartha Reddy Jonnalagadda

Explainable artificial intelligence techniques are developed at breakneck speed, but suitable evaluation approaches lag behind. With explainers becoming increasingly complex and a lack of consensus on how to assess their utility, it is…

Human-Computer Interaction · Computer Science 2023-04-18 Edward Small , Yueqing Xuan , Danula Hettiachchi , Kacper Sokol

In this paper, we propose standard statistical tools as a solution to commonly highlighted problems in the explainability literature. Indeed, leveraging statistical estimators allows for a proper definition of explanations, enabling…

Machine Learning · Statistics 2024-05-01 Valentina Ghidini

Recent attempts to achieve fairness in predictive models focus on the balance between fairness and accuracy. In sensitive applications such as healthcare or criminal justice, this trade-off is often undesirable as any increase in prediction…

Machine Learning · Statistics 2018-12-12 Irene Chen , Fredrik D. Johansson , David Sontag

Recommender systems are central to digital platforms, yet they face a fundamental trade-off between accuracy and explainability. Black-box models achieve strong performance but lack interpretability needed for trust and adoption. Existing…

Information Retrieval · Computer Science 2026-05-05 Yuyan Wang , Pan Li , Minmin Chen

There has been a growing interest in model-agnostic methods that can make deep learning models more transparent and explainable to a user. Some researchers recently argued that for a machine to achieve a certain degree of human-level…

Artificial Intelligence · Computer Science 2021-06-09 Yu-Liang Chou , Catarina Moreira , Peter Bruza , Chun Ouyang , Joaquim Jorge

Recent research on explainable recommendation generally frames the task as a standard text generation problem, and evaluates models simply based on the textual similarity between the predicted and ground-truth explanations. However, this…

Explainable recommendation has shown its great advantages for improving recommendation persuasiveness, user satisfaction, system transparency, among others. A fundamental problem of explainable recommendation is how to evaluate the…

Information Retrieval · Computer Science 2022-02-15 Xu Chen , Yongfeng Zhang , Ji-Rong Wen

This paper investigates the reliability of explanations generated by large language models (LLMs) when prompted to explain their previous output. We evaluate two kinds of such self-explanations - extractive and counterfactual - using three…

Computation and Language · Computer Science 2025-02-03 Korbinian Randl , John Pavlopoulos , Aron Henriksson , Tony Lindgren

For machine learning models to be most useful in numerous sociotechnical systems, many have argued that they must be human-interpretable. However, despite increasing interest in interpretability, there remains no firm consensus on how to…

Machine Learning · Computer Science 2021-02-03 Andrew Slavin Ross , Nina Chen , Elisa Zhao Hang , Elena L. Glassman , Finale Doshi-Velez

Large Language Models (LLMs) are extensively used today across various sectors, including academia, research, business, and finance, for tasks such as text generation, summarization, and translation. Despite their widespread adoption, these…

Computation and Language · Computer Science 2024-04-26 Yash Saxena , Sarthak Chopra , Arunendra Mani Tripathi

Large language models are increasingly used to represent human opinions, values, or beliefs, and their steerability towards these ideals is an active area of research. Existing work focuses predominantly on aligning marginal response…

Computation and Language · Computer Science 2026-04-22 Tristan Williams , Franziska Weeber , Sebastian Padó , Alan Akbik

Explaining the behaviour of intelligent systems will get increasingly and perhaps intractably challenging as models grow in size and complexity. We may not be able to expect an explanation for every prediction made by a brain-scale model,…

Artificial Intelligence · Computer Science 2022-05-23 Advait Sarkar

Large language models (LLMs) are known to generate biased responses where the opinions of certain groups and populations are underrepresented. Here, we present a novel approach to achieve controllable generation of specific viewpoints using…

Computation and Language · Computer Science 2024-04-04 Junyi Li , Ninareh Mehrabi , Charith Peris , Palash Goyal , Kai-Wei Chang , Aram Galstyan , Richard Zemel , Rahul Gupta

Aggregating multiple annotations into a single ground truth label may hide valuable insights into annotator disagreement, particularly in tasks where subjectivity plays a crucial role. In this work, we explore methods for identifying…

Computation and Language · Computer Science 2025-09-09 Amir Homayounirad , Enrico Liscio , Tong Wang , Catholijn M. Jonker , Luciano C. Siebert
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