Related papers: IDAS: Intent Discovery with Abstractive Summarizat…
In the constant updates of the product dialogue systems, we need to retrain the natural language understanding (NLU) model as new data from the real users would be merged into the existent data accumulated in the last updates. Within the…
Breaking long documents into smaller segments is a fundamental challenge in information retrieval. Whether for search engines, question-answering systems, or retrieval-augmented generation (RAG), effective segmentation determines how well…
Existing task-oriented chatbots heavily rely on spoken language understanding (SLU) systems to determine a user's utterance's intent and other key information for fulfilling specific tasks. In real-life applications, it is crucial to…
We look at the long-standing problem of segmenting unlabeled speech into word-like segments and clustering these into a lexicon. Several previous methods use a scoring model coupled with dynamic programming to find an optimal segmentation.…
Current text classification methods typically encode the text merely into embedding before a naive or complicated classifier, which ignores the suggestive information contained in the label text. As a matter of fact, humans classify…
Opportunistic photo capture (e.g., slides, exhibits, or artifacts) is a common strategy for preserving information encountered in information-rich environments for later revisitation. While fast and minimally disruptive, such photo…
Intent detection is a crucial task in any Natural Language Understanding (NLU) system and forms the foundation of a task-oriented dialogue system. To build high-quality real-world conversational solutions for edge devices, there is a need…
Clarifying user needs is essential for existing task-oriented dialogue systems. However, in real-world applications, developers can never guarantee that all possible user demands are taken into account in the design phase. Consequently,…
The clustering-based unsupervised relation discovery method has gradually become one of the important methods of open relation extraction (OpenRE). However, high-dimensional vectors can encode complex linguistic information which leads to…
In-context learning (ICL) performance depends critically on which demonstrations are placed in the prompt, yet most existing selectors prioritize heuristic notions of relevance or diversity and provide limited insight into the coverage of a…
The growth of conversational AI services has increased demand for effective information retrieval from dialogue data. However, existing methods often face challenges in capturing semantic intent or require extensive labeling and…
Adapting large language models (LLMs) to specific domains often faces a critical bottleneck: the scarcity of high-quality, human-curated data. While large volumes of unchecked data are readily available, indiscriminately using them for…
Intent classification is a fundamental task in the spoken language understanding field that has recently gained the attention of the scientific community, mainly because of the feasibility of approaching it with end-to-end neural models. In…
Understanding the intent behind chat between customers and customer service agents has become a crucial problem nowadays due to an exponential increase in the use of the Internet by people from different cultures and educational…
Disagreement in annotation is a common phenomenon in the development of NLP datasets and serves as a valuable source of insight. While majority voting remains the dominant strategy for aggregating labels, recent work has explored modeling…
Goal oriented dialogue systems have become a prominent customer-care interaction channel for most businesses. However, not all interactions are smooth, and customer intent misunderstanding is a major cause of dialogue failure. We show that…
Unsupervised semantic segmentation (USS) aims to discover and recognize meaningful categories without any labels. For a successful USS, two key abilities are required: 1) information compression and 2) clustering capability. Previous…
Active learning can be defined as iterations of data labeling, model training, and data acquisition, until sufficient labels are acquired. A traditional view of data acquisition is that, through iterations, knowledge from human labels and…
Inspired by the concept of active learning, we propose active inference$\unicode{x2013}$a methodology for statistical inference with machine-learning-assisted data collection. Assuming a budget on the number of labels that can be collected,…
Google users have different intents from their queries such as acquiring information, buying products, comparing or simulating services, looking for products, and so on. Understanding the right intention of users helps to provide i) better…