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Online Travel Platforms are virtual two-sided marketplaces where guests search for accommodations and accommodation providers list their properties such as hotels and vacation rentals. The large majority of hotels are rated by official…

Information Retrieval · Computer Science 2021-01-28 Anastasiia Kornilova , Lucas Bernardi

In online marketplaces, search ranking's objective is not only to purchase or conversion (primary objective), but to also the purchase outcomes(secondary objectives), e.g. order cancellation(or return), review rating, customer service…

Information Retrieval · Computer Science 2024-07-11 Jie Tang , Huiji Gao , Liwei He , Sanjeev Katariya

In online marketplaces like Airbnb, users frequently engage in comparison shopping before making purchase decisions. Despite the prevalence of this behavior, a significant disconnect persists between mainstream e-commerce search engines and…

Information Retrieval · Computer Science 2025-12-04 Jie Tang , Daochen Zha , Xin Liu , Huiji Gao , Liwei He , Stephanie Moyerman , Sanjeev Katariya

In the last decade, online customer reviews increasingly exert influence on consumers' decision when booking accommodation online. The renewal importance to the concept of word-of mouth is reflected in the growing interests in investigating…

Applications · Statistics 2019-07-01 Yang Tang , Paul D. McNicholas

Airbnb is a leader in offering travel accommodations. Airbnb has historically relied on structured data to understand, rank, and recommend listings to guests due to the limited capabilities and associated complexity arising from extracting…

Machine Learning · Computer Science 2026-01-08 Guillaume Guy , Mihajlo Grbovic , Chun How Tan , Han Zhao

Nowadays, search ranking and recommendation systems rely on a lot of data to train machine learning models such as Learning-to-Rank (LTR) models to rank results for a given query, and implicit user feedbacks (e.g. click data) have become…

Information Retrieval · Computer Science 2020-03-02 Yinxiao Li

With the development of technology and sharing economy, Airbnb as a famous short-term rental platform, has become the first choice for many young people to select. The issue of Airbnb's pricing has always been a problem worth studying.…

Machine Learning · Computer Science 2023-01-04 Lu Jiang , Yuanhan Li , Na Luo , Jianan Wang , Qiao Ning

We study platforms in the sharing economy and discuss the need for incentivizing users to explore options that otherwise would not be chosen. For instance, rental platforms such as Airbnb typically rely on customer reviews to provide users…

Machine Learning · Computer Science 2017-11-27 Christoph Hirnschall , Adish Singla , Sebastian Tschiatschek , Andreas Krause

Planning has been part of the core pursuit for artificial intelligence since its conception, but earlier AI agents mostly focused on constrained settings because many of the cognitive substrates necessary for human-level planning have been…

Computation and Language · Computer Science 2024-10-24 Jian Xie , Kai Zhang , Jiangjie Chen , Tinghui Zhu , Renze Lou , Yuandong Tian , Yanghua Xiao , Yu Su

Multi-objective recommender systems address the difficult task of recommending items that are relevant to multiple, possibly conflicting, criteria. However these systems are most often designed to address the objective of one single…

Information Retrieval · Computer Science 2017-08-04 Phong Nguyen , John Dines , Jan Krasnodebski

Thick two-sided matching platforms, such as the room-rental market, face the challenge of showing relevant objects to users to reduce search costs. Many platforms use ranking algorithms to determine the order in which alternatives are shown…

General Economics · Economics 2023-08-29 Caterina Calsamiglia , Laura Doval , Alejandro Robinson-Cortés , Matthew Shum

The expansion of short-term rental platforms, such as Airbnb, has significantly disrupted local housing markets, often leading to increased rental prices and housing affordability issues. Accurately forecasting regional Airbnb market trends…

Artificial Intelligence · Computer Science 2025-11-19 Hongju Lee , Youngjun Park , Jisun An , Dongman Lee

Figuring out the price of a listed Airbnb rental is an important and difficult task for both the host and the customer. For the former, it can enable them to set a reasonable price without compromising on their profits. For the customer, it…

Machine Learning · Computer Science 2021-12-14 Aditya Ahuja , Aditya Lahiri , Aniruddha Das

Recommender systems are critical tools to match listings and travelers in two-sided vacation rental marketplaces. Such systems require high capacity to extract user preferences for items from implicit signals at scale. To learn those…

Information Retrieval · Computer Science 2019-08-08 Pavlos Mitsoulis-Ntompos , Meisam Hejazinia , Serena Zhang , Travis Brady

This paper analyzes Airbnb listings in the city of San Francisco to better understand how different attributes such as bedrooms, location, house type amongst others can be used to accurately predict the price of a new listing that optimal…

General Finance · Quantitative Finance 2018-05-31 Paridhi Choudhary , Aniket Jain , Rahul Baijal

When traveling to a foreign country, we are often in dire need of an intelligent conversational agent to provide instant and informative responses to our various queries. However, to build such a travel agent is non-trivial. First of all,…

Computation and Language · Computer Science 2019-07-03 Lizi Liao , Ryuichi Takanobu , Yunshan Ma , Xun Yang , Minlie Huang , Tat-Seng Chua

Travel planning is a valuable yet complex task that poses significant challenges even for advanced large language models (LLMs). While recent benchmarks have advanced in evaluating LLMs' planning capabilities, they often fall short in…

Artificial Intelligence · Computer Science 2025-10-17 Yincen Qu , Huan Xiao , Feng Li , Gregory Li , Hui Zhou , Xiangying Dai , Xiaoru Dai

Predicting booking probability and value at the traveler level plays a central role in computational advertising for massive two-sided vacation rental marketplaces. These marketplaces host millions of travelers with long shopping cycles,…

Information Retrieval · Computer Science 2019-07-11 Meisam Hejazinia , Pavlos Mitsoulis-Ntompos , Serena Zhang

Online platforms, such as Airbnb, hotels.com, Amazon, Uber and Lyft, can control and optimize many aspects of product search to improve the efficiency of marketplaces. Here we focus on a common model, called the discriminatory control…

Computer Science and Game Theory · Computer Science 2019-08-21 Zhenzhe Zheng , R. Srikant

In the burgeoning market of short-term rentals, understanding pricing dynamics is crucial for a range of stake-holders. This study delves into the factors influencing Airbnb pricing in major European cities, employing a comprehensive…

General Economics · Economics 2024-07-03 Trinath Sai Subhash Reddy Pittala , Uma Maheswara R Meleti , Hemanth Vasireddy