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Major challenges of assisting passengers to safely and quickly escape from ships when an emergency occurs, include complex realistic features such as human behavior uncertainty, dynamic human traversal times, and the computation and…
A central challenge in the study of complex systems is the quantification of emergence -- understood as the ability of the system to exhibit collective behaviours that cannot be traced down to the individual components. While recent work…
Disaster mobile apps play an increasingly important role in disseminating hazard information and supporting communities during emergency situations. This study presents a comprehensive analysis of these mobile applications, focusing on…
Agile satellites are the new generation of Earth observation satellites (EOSs) with stronger attitude maneuvering capability. Since optical remote sensing instruments equipped on satellites cannot see through the cloud, the cloud coverage…
Cloud-based computing systems can get oversubscribed due to the budget constraints of their users or limitations in certain resource types. The oversubscription can, in turn, degrade the users perceived Quality of Service (QoS). The…
Misconfiguration, excessive privilege, and fragmented controls remain major causes of cloud-infrastructure incidents. This paper proposes an open-source framework that contributes a cross-platform identity-resource graph for Kubernetes and…
While high-quality technology support can assist older adults in using digital applications, many struggle to articulate their issues due to unfamiliarity with technical terminology and age-related cognitive changes. This study examines…
There has been a growing interest in enhancing rule-based agent-based models (ABMs) for social media platforms (i.e., X, Reddit) with more realistic large language model (LLM) agents, thereby allowing for a more nuanced study of complex…
Offloading resource-intensive jobs to the cloud and nearby users is a promising approach to enhance mobile devices. This paper investigates a hybrid offloading system that takes both infrastructure-based networks and Ad-hoc networks into…
AI workloads incur frequent failures and incidents from the underlying infrastructure. The current incident management workflow follows a provider-centric paradigm, where users report incidents to the infrastructure provider who then…
We explore the notion of uncertainty in the context of modern abstractive summarization models, using the tools of Bayesian Deep Learning. Our approach approximates Bayesian inference by first extending state-of-the-art summarization models…
This study addresses the reliability of automatic summarization in high-risk scenarios and proposes a large language model framework that integrates uncertainty quantification and risk-aware mechanisms. Starting from the demands of…
Proliferation of cloud computing has revolutionized hosting and delivery of Internet-based application services. However, with the constant launch of new cloud services and capabilities almost every month by both big (e.g., Amazon Web…
Infrastructure as a service (IaaS) systems offer on demand virtual infrastructures so reliably and flexibly that users expect a high service level. Therefore, even with regards to internal IaaS behaviour, production clouds only adopt novel…
In healthcare, thousands of safety incidents occur every year, but learning from these incidents is not effectively aggregated. Analysing incident reports using AI could uncover critical insights to prevent harm by identifying recurring…
Log analysis and monitoring are essential aspects in software maintenance and identifying defects. In particular, the temporal nature and vast size of log data leads to an interesting and important research question: How can logs be…
As cloud services are growing and generating high revenues, the cost of downtime in these services is becoming significantly expensive. To reduce loss and service downtime, a critical primary step is to execute incident triage, the process…
Natural disasters such as hurricanes, wildfires, and winter storms have induced large-scale power outages in the U.S., resulting in tremendous economic and societal impacts. Accurately predicting power outage recovery and impact is key to…
The automation of news analysis and summarization presents a promising solution to the challenge of processing and analyzing vast amounts of information prevalent in today's information society. Large Language Models (LLMs) have…
Cloud performance fluctuates due to factors such as resource contention and workload changes. These factors can be short-term, seasonal, or long-term. Their effects are often intertwined in performance traces, making performance management…