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Many AI customer service systems use standard NLP pipelines or finetuned language models, which often fall short on ambiguous, multi-intent, or detail-specific queries. This case study evaluates recent techniques: query rewriting, RAG…

Information Retrieval · Computer Science 2025-08-11 Hei Yu Chan , Kuok Tou Ho , Chenglong Ma , Yujing Si , Hok Lai Lin , Sa Lei Lam

LLMs confront inherent limitations in terms of its knowledge, memory, and action. The retrieval augmentation stands as a vital mechanism to address these limitations, which brings in useful information from external sources to augment the…

Information Retrieval · Computer Science 2026-01-06 Peitian Zhang , Shitao Xiao , Zheng Liu , Zhicheng Dou , Jian-Yun Nie

Retrieval-augmented generation (RAG) has demonstrated effectiveness in mitigating the hallucination problem of large language models (LLMs). However, the difficulty of aligning the retriever with the diverse LLMs' knowledge preferences…

Computation and Language · Computer Science 2024-07-19 Guanting Dong , Yutao Zhu , Chenghao Zhang , Zechen Wang , Zhicheng Dou , Ji-Rong Wen

Retrieval-augmented generation (RAG) has emerged to address the knowledge-intensive visual question answering (VQA) task. Current methods mainly employ separate retrieval and generation modules to acquire external knowledge and generate…

Computer Vision and Pattern Recognition · Computer Science 2025-02-25 Xinwei Long , Zhiyuan Ma , Ermo Hua , Kaiyan Zhang , Biqing Qi , Bowen Zhou

Retrieval-Augmented Generation (RAG) integrates external knowledge to enhance Large Language Models (LLMs), yet systems remain susceptible to two critical flaws: providing correct answers without explicit grounded evidence and producing…

Computation and Language · Computer Science 2026-01-09 Yibo Zhao , Jiapeng Zhu , Zichen Ding , Xiang Li

Given the growing trend of many organizations integrating Retrieval Augmented Generation (RAG) into their operations, we assess RAG on domain-specific data and test state-of-the-art models across various optimization techniques. We…

Artificial Intelligence · Computer Science 2024-11-14 Anum Afzal , Juraj Vladika , Gentrit Fazlija , Andrei Staradubets , Florian Matthes

Recent studies have proposed leveraging Large Language Models (LLMs) as information retrievers through query rewriting. However, for challenging corpora, we argue that enhancing queries alone is insufficient for robust semantic matching;…

Information Retrieval · Computer Science 2025-06-24 Jingming Liu , Yumeng Li , Wei Shi , Yao-Xiang Ding , Hui Su , Kun Zhou

Web-scale search systems typically tackle the scalability challenge with a two-step paradigm: retrieval and ranking. The retrieval step, also known as candidate selection, often involves extracting standardized entities, creating an…

Large Language Models (LLMs) have achieved impressive progress in natural language processing, but their limited ability to retain long-term context constrains performance on document-level or multi-turn tasks. Retrieval-Augmented…

Computation and Language · Computer Science 2025-05-20 Zhangyu Wang , Siyuan Gao , Rong Zhou , Hao Wang , Li Ning

Retrieval-Augmented Generation (RAG) systems commonly adopt retrieval fusion techniques such as multi-query retrieval and reciprocal rank fusion (RRF) to increase document recall, under the assumption that higher recall leads to better…

Information Retrieval · Computer Science 2026-03-03 Luigi Medrano , Arush Verma , Mukul Chhabra

Building relevance models to rank documents based on user information needs is a central task in information retrieval and the NLP community. Beyond the direct ad-hoc search setting, many knowledge-intense tasks are powered by a first-stage…

Information Retrieval · Computer Science 2025-03-19 Mandeep Rathee , Sean MacAvaney , Avishek Anand

Despite the remarkable progress of Large Language Models (LLMs), their performance in question answering (QA) remains limited by the lack of domain-specific and up-to-date knowledge. Retrieval-Augmented Generation (RAG) addresses this…

Information Retrieval · Computer Science 2025-09-17 Yaodong Su , Yixiang Fang , Yingli Zhou , Quanqing Xu , Chuanhui Yang

Retrieval-Augmented Generation (RAG) has become a foundational paradigm for equipping large language models (LLMs) with external knowledge, playing a critical role in information retrieval and knowledge-intensive applications. However,…

Computation and Language · Computer Science 2025-06-10 Weihang Su , Qingyao Ai , Jingtao Zhan , Qian Dong , Yiqun Liu

Large Language Models (LLMs) often generate inaccurate responses (hallucinations) when faced with questions beyond their knowledge scope. Retrieval-Augmented Generation (RAG) addresses this by leveraging external knowledge, but a critical…

Information Retrieval · Computer Science 2025-09-10 Haoxiang Jin , Ronghan Li , Zixiang Lu , Qiguang Miao

The recently developed retrieval-augmented generation (RAG) technology has enabled the efficient construction of domain-specific applications. However, it also has limitations, including the gap between vector similarity and the relevance…

Retrieval-Augmented Generation (RAG) has significantly mitigated the hallucinations of Large Language Models (LLMs) by grounding the generation with external knowledge. Recent extensions of RAG to graph-based retrieval offer a promising…

Machine Learning · Computer Science 2025-09-23 Jialin Chen , Houyu Zhang , Seongjun Yun , Alejandro Mottini , Rex Ying , Xiang Song , Vassilis N. Ioannidis , Zheng Li , Qingjun Cui

Recommender systems have become increasingly vital in our daily lives, helping to alleviate the problem of information overload across various user-oriented online services. The emergence of Large Language Models (LLMs) has yielded…

Information Retrieval · Computer Science 2025-05-29 Shijie Wang , Wenqi Fan , Yue Feng , Shanru Lin , Xinyu Ma , Shuaiqiang Wang , Dawei Yin

Large Language Models (LLMs) have shown remarkable capabilities across diverse tasks, yet they face inherent limitations such as constrained parametric knowledge and high retraining costs. Retrieval-Augmented Generation (RAG) augments the…

Information Retrieval · Computer Science 2025-08-26 Leqian Li , Dianxi Shi , Jialu Zhou , Xinyu Wei , Mingyue Yang , Songchang Jin , Shaowu Yang

Retrieval-Augmented Generation (RAG) effectively enhances Large Language Models (LLMs) by incorporating retrieved external knowledge into the generation process. Reasoning models improve LLM performance in multi-hop QA tasks, which require…

Computation and Language · Computer Science 2026-01-21 Guo Chen , Junjie Huang , Huaijin Xie , Fei Sun , Tao Jia

Retrieval-Augmented Generation (RAG) enables large language models (LLMs) to access external knowledge sources, but the effectiveness of RAG relies on the coordination between the retriever and the generator. Since these components are…

Computation and Language · Computer Science 2025-09-24 Junlin Wang , Zehao Wu , Shaowei Lu , Yanlan Li , Xinghao Huang