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Despite the widespread use of artificial intelligence (AI), designing user experiences (UX) for AI-powered systems remains challenging. UX designers face hurdles understanding AI technologies, such as pre-trained language models, as design…

Human-Computer Interaction · Computer Science 2023-02-22 Q. Vera Liao , Hariharan Subramonyam , Jennifer Wang , Jennifer Wortman Vaughan

Artificial Intelligence is becoming part of any technology we use nowadays. If the AI informs people's decisions, the explanation about AI's outcomes, results, and behavior becomes a necessary capability. However, the discussion of XAI…

Artificial Intelligence · Computer Science 2021-05-18 Juliana Jansen Ferreira , Mateus Monteiro

Thinking of technology as a design material is appealing. It encourages designers to explore the material's properties to understand its capabilities and limitations, a prerequisite to generative design thinking. However, as a material, AI…

Human-Computer Interaction · Computer Science 2021-05-07 Hariharan Subramonyam , Colleen Seifert , Eytan Adar

UX practitioners face novel challenges when designing user interfaces for machine learning (ML)-enabled applications. Interactive ML paradigms, like AutoML and interactive machine teaching, lower the barrier for non-expert end users to…

Human-Computer Interaction · Computer Science 2023-02-24 K. J. Kevin Feng , David W. McDonald

Artificial intelligence (AI) and machine learning (ML) are increasingly integrated into the functioning of physical and digital products, creating unprecedented opportunities for interaction and functionality. However, there is a challenge…

Human-Computer Interaction · Computer Science 2023-10-03 Dave Murray-Rust , Maria Luce Lupetti , Iohanna Nicenboim , Wouter van der Hoog

A pervasive design issue of AI systems is their explainability--how to provide appropriate information to help users understand the AI. The technical field of explainable AI (XAI) has produced a rich toolbox of techniques. Designers are now…

Human-Computer Interaction · Computer Science 2021-09-07 Q. Vera Liao , Milena Pribić , Jaesik Han , Sarah Miller , Daby Sow

User experience (UX) has undergone a revolution in collaborative practices, due to tools that enable quick feedback and continuous collaboration with a varied team across a design's lifecycle. However, it is unclear how this shift in…

Human-Computer Interaction · Computer Science 2023-02-28 K. J. Kevin Feng , Tony W. Li , Amy X. Zhang

Artificial intelligence (AI) presents new challenges for the user experience (UX) of products and services. Recently, practitioner-facing resources and design guidelines have become available to ease some of these challenges. However,…

Human-Computer Interaction · Computer Science 2023-04-21 Nur Yildirim , Mahima Pushkarna , Nitesh Goyal , Martin Wattenberg , Fernanda Viegas

Divergent thinking activities, like research and ideation, are key drivers of innovation in UI/UX design. Existing research has explored AI's role in automating design tasks, but leaves a critical gap in understanding how AI specifically…

Human-Computer Interaction · Computer Science 2025-02-03 Abidullah Khan , Atefeh Shokrizadeh , Jinghui Cheng

Explainable Artificial Intelligence (XAI) plays a critical role in fostering user trust and understanding in AI-driven systems. However, the design of effective XAI interfaces presents significant challenges, particularly for UX…

Human-Computer Interaction · Computer Science 2025-06-23 Mohammad Naiseh , Huseyin Dogan , Stephen Giff , Nan Jiang

A surge of interest in explainable AI (XAI) has led to a vast collection of algorithmic work on the topic. While many recognize the necessity to incorporate explainability features in AI systems, how to address real-world user needs for…

Human-Computer Interaction · Computer Science 2021-09-07 Q. Vera Liao , Daniel Gruen , Sarah Miller

AI-based design tools are proliferating in professional software to assist engineering and industrial designers in complex manufacturing and design tasks. These tools take on more agentic roles than traditional computer-aided design tools…

Human-Computer Interaction · Computer Science 2023-03-02 Frederic Gmeiner , Humphrey Yang , Lining Yao , Kenneth Holstein , Nikolas Martelaro

As artificial intelligence (AI) becomes increasingly embedded in daily life, designing intuitive, trustworthy, and emotionally resonant AI-human interfaces has emerged as a critical challenge. This editorial introduces a Special Issue that…

Human-Computer Interaction · Computer Science 2024-12-13 Aparna Sundar , Tony Russell-Rose , Udo Kruschwitz , Karen Machleit

Artificial Intelligence (AI) is one of the major technological advancements of this century, bearing incredible potential for users through AI-powered applications and tools in numerous domains. Being often black-box (i.e., its…

Human-Computer Interaction · Computer Science 2026-03-18 Eleonora Cappuccio , Andrea Esposito , Francesco Greco , Giuseppe Desolda , Rosa Lanzilotti , Salvatore Rinzivillo

Human-AI co-creativity involves humans and AI collaborating on a shared creative product as partners. In a creative collaboration, communication is an essential component among collaborators. In many existing co-creative systems users can…

Human-Computer Interaction · Computer Science 2022-06-07 Jeba Rezwana , Mary Lou Maher

The growing adoption of generative AI (GenAI) is reshaping how user experience (UX) research teams conduct qualitative research in software development, creating opportunities to streamline the production of qualitative insights. This paper…

In recent years, discussions on integrating Artificial Intelligence (AI) into UX design have intensified. However, the practical application of AI tools in design is limited by their operation within overly simplified scenarios, inherent…

Human-Computer Interaction · Computer Science 2025-10-14 Harin Yoon , Dongwhan Kim , Changhoon Oh , Soojin Jun

In conventional software development, user experience (UX) designers and engineers collaborate through separation of concerns (SoC): designers create human interface specifications, and engineers build to those specifications. However, we…

Software Engineering · Computer Science 2022-07-06 Hariharan Subramonyam , Jane Im , Colleen Seifert , Eytan Adar

Among creative professionals, Generative Artificial Intelligence (GenAI) has sparked excitement over its capabilities and fear over unanticipated consequences. How does GenAI impact User Experience Design (UXD) practice, and are fears…

Computers and Society · Computer Science 2024-02-19 Jie Li , Hancheng Cao , Laura Lin , Youyang Hou , Ruihao Zhu , Abdallah El Ali

How AI communicates with humans is crucial for effective human-AI co-creation. However, many existing co-creative AI tools cannot communicate effectively, limiting their potential as collaborators. This paper introduces our initial design…

Human-Computer Interaction · Computer Science 2025-04-04 Jeba Rezwana , Corey Ford
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