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During crises, social media serves as a crucial coordination tool, but the vast influx of posts--from "actionable" requests and offers to generic content like emotional support, behavioural guidance, or outdated information--complicates…

Computation and Language · Computer Science 2025-02-25 Rabindra Lamsal , Maria Rodriguez Read , Shanika Karunasekera , Muhammad Imran

Social networking services have became an important communication channel in time of emergency. The aim of this study is to create a machine learning language model that is able to investigate if a person or area was in danger or not. The…

Computation and Language · Computer Science 2022-02-03 Anh Duc Le

Various domain users are increasingly leveraging real-time social media data to gain rapid situational awareness. However, due to the high noise in the deluge of data, effectively determining semantically relevant information can be…

Social and Information Networks · Computer Science 2019-10-09 Luke S. Snyder , Yi-Shan Lin , Morteza Karimzadeh , Dan Goldwasser , David S. Ebert

In times of crisis, identifying the essential needs is a crucial step to providing appropriate resources and services to affected entities. Social media platforms such as Twitter contain vast amount of information about the general public's…

Computation and Language · Computer Science 2020-12-21 M. Janina Sarol , Ly Dinh , Rezvaneh Rezapour , Chieh-Li Chin , Pingjing Yang , Jana Diesner

Social media data has been increasingly used to facilitate situational awareness during events and emergencies such as natural disasters. While researchers have investigated several methods to summarize, visualize or mine the data for…

Social and Information Networks · Computer Science 2019-09-17 Luke S. Snyder , Morteza Karimzadeh , Christina Stober , David S. Ebert

During a disaster event, two types of information that are especially useful for coordinating relief operations are needs and availabilities of resources (e.g., food, water, medicines) in the affected region. Information posted on…

Social and Information Networks · Computer Science 2020-07-21 Ritam Dutt , Moumita Basu , Kripabandhu Ghosh , Saptarshi Ghosh

Tweet hashtags have the potential to improve the search for information during disaster events. However, there is a large number of disaster-related tweets that do not have any user-provided hashtags. Moreover, only a small number of tweets…

Information Retrieval · Computer Science 2020-01-07 Jishnu Ray Chowdhury , Cornelia Caragea , Doina Caragea

Online social media works as a source of various valuable and actionable information during disasters. These information might be available in multiple languages due to the nature of user generated content. An effective system to…

Computation and Language · Computer Science 2022-03-08 Samujjwal Ghosh , Subhadeep Maji , Maunendra Sankar Desarkar

During time-critical situations such as natural disasters, rapid classification of data posted on social networks by affected people is useful for humanitarian organizations to gain situational awareness and to plan response efforts.…

Computers and Society · Computer Science 2018-05-17 Firoj Alam , Shafiq Joty , Muhammad Imran

People increasingly use social media to report emergencies, seek help or share information during disasters, which makes social networks an important tool for disaster management. To meet these time-critical needs, we present a weakly…

Computation and Language · Computer Science 2020-10-06 Wenlin Yao , Cheng Zhang , Shiva Saravanan , Ruihong Huang , Ali Mostafavi

Classification of social media posts in emergency response is an important practical problem: accurate classification can help automate processing of such messages and help other responders and the public react to emergencies in a timely…

Computation and Language · Computer Science 2018-01-25 Nicolai Pogrebnyakov , Edgar Maldonado

The use of remote sensing in humanitarian crisis response missions is well-established and has proven relevant repeatedly. One of the problems is obtaining gold annotations as it is costly and time consuming which makes it almost impossible…

Computer Vision and Pattern Recognition · Computer Science 2022-02-11 Adrianna Janik , Kris Sankaran

The use of microblogging platforms such as Twitter during crises has become widespread. More importantly, information disseminated by affected people contains useful information like reports of missing and found people, requests for urgent…

Social and Information Networks · Computer Science 2016-10-06 Koustav Rudra , Siddhartha Banerjee , Niloy Ganguly , Pawan Goyal , Muhammad Imran , Prasenjit Mitra

Social media have the potential to provide timely information about emergency situations and sudden events. However, finding relevant information among millions of posts being posted every day can be difficult, and developing a data…

Social media has become an essential channel for posting disaster-related information, which provide governments and relief agencies real-time data for better disaster management. However, research in this field has not received sufficient…

Social and Information Networks · Computer Science 2021-07-13 Zhijie Sasha Dong , Lingyu Meng , Lauren Christenson , Lawrence Fulton

During crisis events, people often use social media platforms such as Twitter to disseminate information about the situation, warnings, advice, and support. Emergency relief organizations leverage such information to acquire timely crisis…

Computation and Language · Computer Science 2023-10-24 Henry Peng Zou , Yue Zhou , Weizhi Zhang , Cornelia Caragea

Timely classification of humanitarian information from social media is critical for effective disaster response. However, deploying large language models (LLMs) for this task faces challenges in resource-constrained emergency settings. This…

Computation and Language · Computer Science 2026-02-16 Han Jinzhen , Kim Jisung , Yang Jong Soo , Yun Hong Sik

Relevant and timely information collected from social media during crises can be an invaluable resource for emergency management. However, extracting this information remains a challenging task, particularly when dealing with social media…

Information Retrieval · Computer Science 2022-04-22 Fedor Vitiugin , Carlos Castillo

Social media plays a major role during and after major natural disasters (e.g., hurricanes, large-scale fires, etc.), as people ``on the ground'' post useful information on what is actually happening. Given the large amounts of posts, a…

Social and Information Networks · Computer Science 2020-01-01 Chidubem Arachie , Manas Gaur , Sam Anzaroot , William Groves , Ke Zhang , Alejandro Jaimes

Crisis responders are increasingly using social media, data and other digital sources of information to build a situational understanding of a crisis situation in order to design an effective response. However with the increased…

Computation and Language · Computer Science 2023-03-24 Leon Derczynski , Kenny Meesters , Kalina Bontcheva , Diana Maynard