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Human values, or what people hold important in their life, such as freedom, fairness, and social responsibility, often remain unnoticed and unattended during software development. Ignoring values can lead to values violations in software…

Software Engineering · Computer Science 2021-12-01 Harsha Perera , Rashina Hoda , Rifat Ara Shams , Arif Nurwidyantoro , Mojtaba Shahin , Waqar Hussain , Jon Whittle

Human values (e.g., pleasure, privacy, and social justice) are what a person or a society considers important. The inability to address them in software-intensive systems can result in numerous undesired consequences (e.g., financial…

Software Engineering · Computer Science 2022-07-27 Mojtaba Shahin , Waqar Hussain , Arif Nurwidyantoro , Harsha Perera , Rifat Shams , John Grundy , Jon Whittle

Operationalizing human values alongside functional and adaptation requirements remains challenging due to their ambiguous, pluralistic, and context-dependent nature. Explicit representations are needed to support the elicitation, analysis,…

Software Engineering · Computer Science 2026-02-11 Everaldo Silva Júnior , Lina Marsso , Ricardo Caldas , Marsha Chechik , Genaína Nunes Rodrigues

Background: There is a growing awareness of the importance of human values (e.g., inclusiveness, privacy) in software systems. However, there are no practical tools to support the integration of human values during software development. We…

Software Engineering · Computer Science 2021-07-26 Arif Nurwidyantoro , Mojtaba Shahin , Michel Chaudron , Waqar Hussain , Harsha Perera , Rifat Ara Shams , Jon Whittle

In organizational and commercial settings, people often have clear roles and workflows against which functional and non-functional requirements can be extracted. However, in more social settings, such as platforms for enhancing social…

Software Engineering · Computer Science 2018-11-02 Mohammadhossein Sherkat , Antonette Mendoza , Tim Miller , Rachel Burrows

Ignoring human values in software development may disadvantage users by breaching their values and introducing biases in software. This can be mitigated by informing developers about the value implications of their choices and taking…

Software Engineering · Computer Science 2020-03-11 Davoud Mougouei

There have been recent calls for research on the human side of software engineering and its impact on various factors such as productivity, developer happiness and project success. An analysis of which challenges in software engineering…

Software Engineering · Computer Science 2022-02-01 Marco Hoffmann , Daniel Mendez , Fabian Fagerholm , Anton Luckhardt

One of today's most significant societal challenges is building AI systems whose behaviour, or the behaviour it enables within communities of interacting agents (human and artificial), aligns with human values. To address this challenge, we…

Artificial Intelligence · Computer Science 2026-02-09 Nardine Osman , Mark d'Inverno

Numerous software companies are adopting value-based decision making. However, what does value mean for key stakeholders making decisions? How do different stakeholder groups understand value? Without an explicit understanding of what value…

Software Engineering · Computer Science 2018-10-31 Pilar Rodríguez , Emilia Mendes , Burak Turhan

When used in requirements processes and tools, personas have the potential to identify vulnerabilities resulting from misalignment between user expectations and system goals. Typically, however, this potential is unfulfilled as personas and…

Software Engineering · Computer Science 2020-08-20 Shamal Faily , Claudia Iacob , Raian Ali , Duncan Ki-Aries

Failure to account for human values in software (e.g., equality and fairness) can result in user dissatisfaction and negative socio-economic impact. Engineering these values in software, however, requires technical and methodological…

Software Engineering · Computer Science 2019-07-19 Harsha Perera , Arif Nurwidyantoro , Waqar Hussain , Davoud Mougouei , Jon Whittle , Rifat Ara Shams , Gillian Oliver

Ubiquitous technologies such as mobile software applications (mobile apps) have a tremendous influence on the evolution of the social, cultural, economic, and political facets of life in society. Mobile apps fulfil many practical purposes…

Software Engineering · Computer Science 2020-12-21 Humphrey O. Obie , Waqar Hussain , Xin Xia , John Grundy , Li Li , Burak Turhan , Jon Whittle , Mojtaba Shahin

Monitoring humans, for example, their movement or location, is essential for safe and efficient human-machine collaboration in Cyber-Physical Systems (CPS). This information allows CPS to ensure safety properties, adapt their behaviour…

Software Engineering · Computer Science 2026-05-13 Zoe Pfister , Ruth Breu , Michael Vierhauser

Software applications play an increasingly critical role in various aspects of our lives, from communication and entertainment to business and healthcare. As these applications become more pervasive, the importance of considering human…

Software Engineering · Computer Science 2023-09-13 Humphrey O. Obie , Juliet Ukwella , Kashumi Madampe , John Grundy , Mojtaba Shahin

Until now mean-field-type game theory was not focused on cognitively-plausible models of choices in humans, animals, machines, robots, software-defined and mobile devices strategic interactions. This work presents some effects of users'…

Computer Science and Game Theory · Computer Science 2017-02-28 Giulia Rossi , Alain Tcheukam , Hamidou Tembine

Requirements engineering for aged-care digital health must account for human aspects, because requirement priorities are shaped not only by technical functionality but also by stakeholders' health conditions, socioeconomics, and lived…

Software Engineering · Computer Science 2026-04-01 Yuqing Xiao , John Grundy , Anuradha Madugalla , Elizabeth Manias

Sustainable software development involves creating software in a manner that meets present goals without undermining our ability to meet future goals. In a software engineering context, sustainability has at least four dimensions:…

Software Engineering · Computer Science 2024-12-17 Bimpe Ayoola , Miikka Kuutila , Rina R. Wehbe , Paul Ralph

As a socio-technical activity, software development involves the close interconnection of people and technology. The integration of Large Language Models (LLMs) into this process exemplifies the socio-technical nature of software…

Software Engineering · Computer Science 2024-09-10 Stefano Lambiase , Gemma Catolino , Fabio Palomba , Filomena Ferrucci , Daniel Russo

Agile methods are predominantly focused on delivering business values. But can Agile methods be adapted to effectively address and deliver human values such as social justice, privacy, and sustainability in the software they produce? Human…

Software Engineering · Computer Science 2021-11-16 Waqar Hussain , Mojtaba Shahin , Rashina Hoda , Jon Whittle , Harsha Perera , Arif Nurwidyantoro , Rifat Ara Shams , Gillian Oliver

Personas are commonly used in software projects to gain a better understanding of end-users' needs. However, there is a limited understanding of their usage and effectiveness in practice. This paper presents the results of a two-step…

Software Engineering · Computer Science 2024-03-26 Yi Wang , Chetan Arora , Xiao Liu , Thuong Hoang , Vasudha Malhotra , Ben Cheng , John Grundy
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