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Question answering (QA) systems provide a way of querying the information available in various formats including, but not limited to, unstructured and structured data in natural languages. It constitutes a considerable part of…

Computation and Language · Computer Science 2021-06-04 Munazza Zaib , Wei Emma Zhang , Quan Z. Sheng , Adnan Mahmood , Yang Zhang

Conversational systems have made significant progress in generating natural language responses. However, their potential as conversational search systems is currently limited due to their passive role in the information-seeking process. One…

Computation and Language · Computer Science 2024-02-27 Pierre Erbacher , Jian-Yun Nie , Philippe Preux , Laure Soulier

The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…

Information Retrieval · Computer Science 2024-05-07 Weronika Łajewska , Damiano Spina , Johanne Trippas , Krisztian Balog

Users often fail to formulate their complex information needs in a single query. As a consequence, they may need to scan multiple result pages or reformulate their queries, which may be a frustrating experience. Alternatively, systems can…

Computation and Language · Computer Science 2019-07-16 Mohammad Aliannejadi , Hamed Zamani , Fabio Crestani , W. Bruce Croft

With a lot of work about context-free question answering systems, there is an emerging trend of conversational question answering models in the natural language processing field. Thanks to the recently collected datasets, including QuAC and…

Computation and Language · Computer Science 2019-11-28 Ting-Rui Chiang , Hao-Tong Ye , Yun-Nung Chen

Automatic dialog systems have become a mainstream part of online customer service. Many such systems are built, maintained, and improved by customer service specialists, rather than dialog systems engineers and computer programmers. As…

Clarification questions are an essential dialogue tool to signal misunderstanding, ambiguities, and under-specification in language use. While humans are able to resolve uncertainty by asking questions since childhood, modern dialogue…

Computation and Language · Computer Science 2024-02-12 Alberto Testoni , Raquel Fernández

Asking clarifying questions in response to search queries has been recognized as a useful technique for revealing the underlying intent of the query. Clarification has applications in retrieval systems with different interfaces, from the…

Information Retrieval · Computer Science 2020-06-02 Hamed Zamani , Bhaskar Mitra , Everest Chen , Gord Lueck , Fernando Diaz , Paul N. Bennett , Nick Craswell , Susan T. Dumais

A number of exciting advances have been made in automated fact-checking thanks to increasingly larger datasets and more powerful systems, leading to improvements in the complexity of claims which can be accurately fact-checked. However,…

Computation and Language · Computer Science 2020-11-10 Neema Kotonya , Francesca Toni

When Question-Answering (QA) systems are deployed in the real world, users query them through a variety of interfaces, such as speaking to voice assistants, typing questions into a search engine, or even translating questions to languages…

Computation and Language · Computer Science 2021-02-17 Abhilasha Ravichander , Siddharth Dalmia , Maria Ryskina , Florian Metze , Eduard Hovy , Alan W Black

The task of Critical Questions Generation (CQs-Gen) aims to foster critical thinking by enabling systems to generate questions that expose underlying assumptions and challenge the validity of argumentative reasoning structures. Despite…

Computation and Language · Computer Science 2025-09-24 Banca Calvo Figueras , Rodrigo Agerri

Humans gather information by engaging in conversations involving a series of interconnected questions and answers. For machines to assist in information gathering, it is therefore essential to enable them to answer conversational questions.…

Computation and Language · Computer Science 2019-04-02 Siva Reddy , Danqi Chen , Christopher D. Manning

Ambiguous questions persist in open-domain question answering, because formulating a precise question with a unique answer is often challenging. Previously, Min et al. (2020) have tackled this issue by generating disambiguated questions for…

Computation and Language · Computer Science 2023-10-26 Dongryeol Lee , Segwang Kim , Minwoo Lee , Hwanhee Lee , Joonsuk Park , Sang-Woo Lee , Kyomin Jung

Question answering (QA) systems are among the most important and rapidly developing research topics in natural language processing (NLP). A reason, therefore, is that a QA system allows humans to interact more naturally with a machine,…

Computation and Language · Computer Science 2022-09-27 Amer Farea , Zhen Yang , Kien Duong , Nadeesha Perera , Frank Emmert-Streib

Search and recommender systems that take the initiative to ask clarifying questions to better understand users' information needs are receiving increasing attention from the research community. However, to the best of our knowledge, there…

Information Retrieval · Computer Science 2020-08-04 Jie Zou , Evangelos Kanoulas , Yiqun Liu

Resolving knowledge conflicts is a crucial challenge in Question Answering (QA) tasks, as the internet contains numerous conflicting facts and opinions. While some research has made progress in tackling ambiguous settings where multiple…

Computation and Language · Computer Science 2024-10-30 Sagi Shaier , Ari Kobren , Philip Ogren

Information-seeking dialogues span a wide range of questions, from simple factoid to complex queries that require exploring multiple facets and viewpoints. When performing exploratory searches in unfamiliar domains, users may lack…

Information Retrieval · Computer Science 2024-10-30 Weronika Łajewska , Krisztian Balog , Damiano Spina , Johanne Trippas

Conversational Question Answering (ConvQA) systems have emerged as a pivotal area within Natural Language Processing (NLP) by driving advancements that enable machines to engage in dynamic and context-aware conversations. These capabilities…

Computation and Language · Computer Science 2025-09-09 Manoj Madushanka Perera , Adnan Mahmood , Kasun Eranda Wijethilake , Fahmida Islam , Maryam Tahermazandarani , Quan Z. Sheng

Question Answering (QA) is a challenging topic since it requires tackling the various difficulties of natural language understanding. Since evaluation is important not only for identifying the strong and weak points of the various…

Computation and Language · Computer Science 2021-02-09 Katerina Papantoniou , Yannis Tzitzikas

Question answering and conversational systems are often baffled and need help clarifying certain ambiguities. However, limitations of existing datasets hinder the development of large-scale models capable of generating and utilising…

Computation and Language · Computer Science 2020-06-12 Vaibhav Kumar , Alan W. black
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