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Existing LLM-as-a-Judge approaches for evaluating text generation suffer from rating inconsistencies, with low agreement and high rating variance across different evaluator models. We attribute this to subjective evaluation criteria…

Computation and Language · Computer Science 2025-11-04 Yukyung Lee , Joonghoon Kim , Jaehee Kim , Hyowon Cho , Jaewook Kang , Pilsung Kang , Najoung Kim

Large language models (LLMs) are increasingly used as evaluators for natural language generation, applying human-defined rubrics to assess system outputs. However, human rubrics are often static and misaligned with how models internally…

Computation and Language · Computer Science 2026-02-10 Clemencia Siro , Pourya Aliannejadi , Mohammad Aliannejadi

There are many ways to express similar things in text, which makes evaluating natural language generation (NLG) systems difficult. Compounding this difficulty is the need to assess varying quality criteria depending on the deployment…

Computation and Language · Computer Science 2022-05-17 Kaitlyn Zhou , Su Lin Blodgett , Adam Trischler , Hal Daumé , Kaheer Suleman , Alexandra Olteanu

Human evaluation plays a crucial role in Natural Language Processing (NLP) as it assesses the quality and relevance of developed systems, thereby facilitating their enhancement. However, the absence of widely accepted human evaluation…

Computation and Language · Computer Science 2023-10-13 Iva Bojic , Jessica Chen , Si Yuan Chang , Qi Chwen Ong , Shafiq Joty , Josip Car

Machine learning approaches applied to NLP are often evaluated by summarizing their performance in a single number, for example accuracy. Since most test sets are constructed as an i.i.d. sample from the overall data, this approach overly…

The quality of texts generated by natural language generation (NLG) systems is hard to measure automatically. Conventional reference-based metrics, such as BLEU and ROUGE, have been shown to have relatively low correlation with human…

Computation and Language · Computer Science 2023-05-25 Yang Liu , Dan Iter , Yichong Xu , Shuohang Wang , Ruochen Xu , Chenguang Zhu

Measuring innovation often relies on context-specific proxies and on expert evaluation. Hence, empirical innovation research is often limited to settings where such data is available. We investigate how large language models (LLMs) can be…

Computation and Language · Computer Science 2025-08-05 Robin Nowak , Patrick Figge , Carolin Haeussler

The quality of meeting summaries generated by natural language generation (NLG) systems is hard to measure automatically. Established metrics such as ROUGE and BERTScore have a relatively low correlation with human judgments and fail to…

Computation and Language · Computer Science 2025-02-19 Frederic Kirstein , Terry Ruas , Bela Gipp

The emergence of Large Language Models (LLMs) presents transformative opportunities for education, generating numerous novel application scenarios. However, significant challenges remain: evaluation metrics vary substantially across…

Computers and Society · Computer Science 2025-08-01 Shou'ang Wei , Xinyun Wang , Shuzhen Bi , Jian Chen , Ruijia Li , Bo Jiang , Xin Lin , Min Zhang , Yu Song , BingDong Li , Aimin Zhou , Hao Hao

Evaluations are critical for understanding the capabilities of large language models (LLMs). Fundamentally, evaluations are experiments; but the literature on evaluations has largely ignored the literature from other sciences on experiment…

Applications · Statistics 2024-11-04 Evan Miller

Large Language Models (LLMs) are increasingly used as evaluators in natural language processing tasks, a paradigm known as LLM-as-a-Judge (LaaJ). The analysis of a LaaJ software, commonly refereed to as meta-evaluation, pose significant…

Computation and Language · Computer Science 2025-11-26 Samuel Ackerman , Gal Amram , Ora Nova Fandina , Eitan Farchi , Shmulik Froimovich , Raviv Gal , Wesam Ibraheem , Avi Ziv

Natural Language Generation (NLG) refers to the operation of expressing the calculation results of a system in human language. Since the quality of generated sentences from an NLG model cannot be fully represented using only quantitative…

Computation and Language · Computer Science 2022-08-04 Dojun Park , Youngjin Jang , Harksoo Kim

The era of Large Language Models (LLMs) raises new demands for automatic evaluation metrics, which should be adaptable to various application scenarios while maintaining low cost and effectiveness. Traditional metrics for automatic text…

Computation and Language · Computer Science 2024-10-29 Shuqian Sheng , Yi Xu , Tianhang Zhang , Zanwei Shen , Luoyi Fu , Jiaxin Ding , Lei Zhou , Xiaoying Gan , Xinbing Wang , Chenghu Zhou

Large language models (LLMs) have demonstrated great potential for automating the evaluation of natural language generation. Previous frameworks of LLM-as-a-judge fall short in two ways: they either use zero-shot setting without consulting…

Computation and Language · Computer Science 2025-04-11 Mingxuan Li , Hanchen Li , Chenhao Tan

With the rising human-like precision of Large Language Models (LLMs) in numerous tasks, their utilization in a variety of real-world applications is becoming more prevalent. Several studies have shown that LLMs excel on many standard NLP…

Computation and Language · Computer Science 2024-04-03 Rishav Hada , Varun Gumma , Mohamed Ahmed , Kalika Bali , Sunayana Sitaram

We survey human evaluation in papers presenting work on creative natural language generation that have been published in INLG 2020 and ICCC 2020. The most typical human evaluation method is a scaled survey, typically on a 5 point scale,…

Computation and Language · Computer Science 2021-08-03 Mika Hämäläinen , Khalid Alnajjar

Large language models (LLMs) are widely used as scalable evaluators of model responses in lieu of human annotators. However, imperfect sensitivity and specificity of the LLM judges induce bias in naive evaluation scores. We propose a simple…

Machine Learning · Computer Science 2026-02-10 Chungpa Lee , Thomas Zeng , Jongwon Jeong , Jy-yong Sohn , Kangwook Lee

For researchers leveraging Large-Language Models (LLMs) in the generation of training datasets, especially for conversational recommender systems - the absence of robust evaluation frameworks has been a long-standing problem. The efficiency…

Computation and Language · Computer Science 2022-12-19 Harsh Lara , Manoj Tiwari

The advancement of large language models (LLMs) has outpaced traditional evaluation methodologies. This progress presents novel challenges, such as measuring human-like psychological constructs, moving beyond static and task-specific…

Computation and Language · Computer Science 2026-03-12 Haoran Ye , Jing Jin , Yuhang Xie , Xin Zhang , Guojie Song

Forming a reliable judgement of a machine learning (ML) model's appropriateness for an application ecosystem is critical for its responsible use, and requires considering a broad range of factors including harms, benefits, and…

Machine Learning · Computer Science 2022-05-12 Ben Hutchinson , Negar Rostamzadeh , Christina Greer , Katherine Heller , Vinodkumar Prabhakaran