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Identifying intents from dialogue utterances forms an integral component of task-oriented dialogue systems. Intent-related tasks are typically formulated either as a classification task, where the utterances are classified into predefined…

Computation and Language · Computer Science 2023-10-26 Bhavuk Singhal , Ashim Gupta , Shivasankaran V P , Amrith Krishna

Building conversational systems in new domains and with added functionality requires resource-efficient models that work under low-data regimes (i.e., in few-shot setups). Motivated by these requirements, we introduce intent detection…

Computation and Language · Computer Science 2020-03-11 Iñigo Casanueva , Tadas Temčinas , Daniela Gerz , Matthew Henderson , Ivan Vulić

Zero-shot intent classification is a vital and challenging task in dialogue systems, which aims to deal with numerous fast-emerging unacquainted intents without annotated training data. To obtain more satisfactory performance, the crucial…

Computation and Language · Computer Science 2022-06-07 Han Liu , Siyang Zhao , Xiaotong Zhang , Feng Zhang , Junjie Sun , Hong Yu , Xianchao Zhang

This paper investigates the effectiveness of pre-training for few-shot intent classification. While existing paradigms commonly further pre-train language models such as BERT on a vast amount of unlabeled corpus, we find it highly effective…

Computation and Language · Computer Science 2024-09-17 Haode Zhang , Yuwei Zhang , Li-Ming Zhan , Jiaxin Chen , Guangyuan Shi , Albert Y. S. Lam , Xiao-Ming Wu

The recent advances in transfer learning techniques and pre-training of large contextualized encoders foster innovation in real-life applications, including dialog assistants. Practical needs of intent recognition require effective data…

Computation and Language · Computer Science 2022-06-23 Dmitry Lamanov , Pavel Burnyshev , Ekaterina Artemova , Valentin Malykh , Andrey Bout , Irina Piontkovskaya

We propose a novel Transformer encoder-based architecture with syntactical knowledge encoded for intent detection and slot filling. Specifically, we encode syntactic knowledge into the Transformer encoder by jointly training it to predict…

Artificial Intelligence · Computer Science 2020-12-23 Jixuan Wang , Kai Wei , Martin Radfar , Weiwei Zhang , Clement Chung

Intent detection is a crucial component of modern conversational systems, since accurately identifying user intent at the beginning of a conversation is essential for generating effective responses. Recent efforts have focused on studying…

Computation and Language · Computer Science 2025-09-09 Liang Zhang , Yuan Li , Shijie Zhang , Zheng Zhang , Xitong Li

Intent recognition is critical for task-oriented dialogue systems. However, for emerging domains and new services, it is difficult to accurately identify the key intent of a conversation due to time-consuming data annotation and…

Computation and Language · Computer Science 2023-03-10 Caiyuan Chu , Ya Li , Yifan Liu , Jia-Chen Gu , Quan Liu , Yongxin Ge , Guoping Hu

In this work, we focus on a more challenging few-shot intent detection scenario where many intents are fine-grained and semantically similar. We present a simple yet effective few-shot intent detection schema via contrastive pre-training…

Computation and Language · Computer Science 2021-09-15 Jianguo Zhang , Trung Bui , Seunghyun Yoon , Xiang Chen , Zhiwei Liu , Congying Xia , Quan Hung Tran , Walter Chang , Philip Yu

We introduce Perception Encoder (PE), a state-of-the-art vision encoder for image and video understanding trained via simple vision-language learning. Traditionally, vision encoders have relied on a variety of pretraining objectives, each…

It is challenging to train a good intent classifier for a task-oriented dialogue system with only a few annotations. Recent studies have shown that fine-tuning pre-trained language models with a small amount of labeled utterances from…

Computation and Language · Computer Science 2024-09-17 Haode Zhang , Haowen Liang , Yuwei Zhang , Liming Zhan , Xiaolei Lu , Albert Y. S. Lam , Xiao-Ming Wu

Zero-shot intent detection (ZSID) aims to deal with the continuously emerging intents without annotated training data. However, existing ZSID systems suffer from two limitations: 1) They are not good at modeling the relationship between…

Computation and Language · Computer Science 2021-06-10 Qingyi Si , Yuanxin Liu , Peng Fu , Zheng Lin , Jiangnan Li , Weiping Wang

Intent classification (IC) and slot filling (SF) are critical building blocks in task-oriented dialogue systems. These two tasks are closely-related and can flourish each other. Since only a few utterances can be utilized for identifying…

Computation and Language · Computer Science 2021-10-27 Han Liu , Feng Zhang , Xiaotong Zhang , Siyang Zhao , Xianchao Zhang

New intent discovery is a crucial capability for task-oriented dialogue systems. Existing methods focus on transferring in-domain (IND) prior knowledge to out-of-domain (OOD) data through pre-training and clustering stages. They either…

Computation and Language · Computer Science 2024-10-29 Yimin Deng , Yuxia Wu , Guoshuai Zhao , Li Zhu , Xueming Qian

New intent discovery aims to uncover novel intent categories from user utterances to expand the set of supported intent classes. It is a critical task for the development and service expansion of a practical dialogue system. Despite its…

Computation and Language · Computer Science 2025-04-08 Yuwei Zhang , Haode Zhang , Li-Ming Zhan , Albert Y. S. Lam , Xiao-Ming Wu

In intent detection tasks, leveraging meaningful semantic information from intent labels can be particularly beneficial for few-shot scenarios. However, existing few-shot intent detection methods either ignore the intent labels, (e.g.…

Computation and Language · Computer Science 2023-09-11 Jiangshu Du , Congying Xia , Wenpeng Yin , Tingting Liang , Philip S. Yu

Recent advances in End-to-End (E2E) Spoken Language Understanding (SLU) have been primarily due to effective pretraining of speech representations. One such pretraining paradigm is the distillation of semantic knowledge from…

Computation and Language · Computer Science 2022-07-04 Vishal Sunder , Eric Fosler-Lussier , Samuel Thomas , Hong-Kwang J. Kuo , Brian Kingsbury

Training an end-to-end (E2E) neural network speech-to-intent (S2I) system that directly extracts intents from speech requires large amounts of intent-labeled speech data, which is time consuming and expensive to collect. Initializing the…

Computation and Language · Computer Science 2020-10-12 Yinghui Huang , Hong-Kwang Kuo , Samuel Thomas , Zvi Kons , Kartik Audhkhasi , Brian Kingsbury , Ron Hoory , Michael Picheny

Practical sequence classification tasks in natural language processing often suffer from low training data availability for target classes. Recent works towards mitigating this problem have focused on transfer learning using embeddings…

Computation and Language · Computer Science 2021-01-29 Manoj Kumar , Varun Kumar , Hadrien Glaude , Cyprien delichy , Aman Alok , Rahul Gupta

A key challenge of dialog systems research is to effectively and efficiently adapt to new domains. A scalable paradigm for adaptation necessitates the development of generalizable models that perform well in few-shot settings. In this…

Computation and Language · Computer Science 2021-05-26 Shikib Mehri , Mihail Eric
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