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Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

Evaluating the quality of generated text is a challenging task in NLP, due to the inherent complexity and diversity of text. Recently, large language models (LLMs) have garnered significant attention due to their impressive performance in…

Computation and Language · Computer Science 2023-09-19 Yi Chen , Rui Wang , Haiyun Jiang , Shuming Shi , Ruifeng Xu

Large Language Models (LLMs) have showcased remarkable capabilities in various Natural Language Processing tasks. For automatic open-domain dialogue evaluation in particular, LLMs have been seamlessly integrated into evaluation frameworks,…

Computation and Language · Computer Science 2024-07-08 John Mendonça , Alon Lavie , Isabel Trancoso

Advancements in dialogue systems powered by large language models (LLMs) have outpaced the development of reliable evaluation metrics, particularly for diverse and creative responses. We present a benchmark for evaluating the robustness of…

Computation and Language · Computer Science 2025-01-14 Justin Vasselli , Adam Nohejl , Taro Watanabe

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen

With the recent undeniable advancement in reasoning abilities in large language models (LLMs) like ChatGPT and GPT-4, there is a growing trend for using LLMs on various tasks. One area where LLMs can be employed is as an alternative…

Computation and Language · Computer Science 2023-10-23 Chenhui Shen , Liying Cheng , Xuan-Phi Nguyen , Yang You , Lidong Bing

Commit messages are essential in software development as they serve to document and explain code changes. Yet, their quality often falls short in practice, with studies showing significant proportions of empty or inadequate messages. While…

Software Engineering · Computer Science 2025-07-16 Qunhong Zeng , Yuxia Zhang , Zexiong Ma , Bo Jiang , Ningyuan Sun , Klaas-Jan Stol , Xingyu Mou , Hui Liu

The emergence of Large Language Models (LLMs) as chat assistants capable of generating human-like conversations has amplified the need for robust evaluation methods, particularly for open-ended tasks. Conventional metrics such as EM and F1,…

Computation and Language · Computer Science 2025-11-12 Sher Badshah , Hassan Sajjad

When asked, large language models (LLMs) like ChatGPT claim that they can assist with relevance judgments but it is not clear whether automated judgments can reliably be used in evaluations of retrieval systems. In this perspectives paper,…

Human evaluation is indispensable and inevitable for assessing the quality of texts generated by machine learning models or written by humans. However, human evaluation is very difficult to reproduce and its quality is notoriously unstable,…

Computation and Language · Computer Science 2023-05-04 Cheng-Han Chiang , Hung-yi Lee

Large language models (LLMs) have shown great potential for the automatic generation of feedback in a wide range of computing contexts. However, concerns have been voiced around the privacy and ethical implications of sending student work…

Computation and Language · Computer Science 2024-05-09 Charles Koutcheme , Nicola Dainese , Sami Sarsa , Arto Hellas , Juho Leinonen , Paul Denny

Large language models (LLMs) like ChatGPT are increasingly used in academic writing, yet issues such as incorrect or fabricated references raise ethical concerns. Moreover, current content quality evaluations often rely on subjective human…

Computation and Language · Computer Science 2025-09-15 Jing Ren , Weiqi Wang

Large language models (LLMs) are increasingly used to support question answering and decision-making in high-stakes, domain-specific settings such as natural hazard response and infrastructure planning, where effective answers must convey…

Computation and Language · Computer Science 2026-02-11 Homaira Huda Shomee , Rochana Chaturvedi , Yangxinyu Xie , Tanwi Mallick

For researchers leveraging Large-Language Models (LLMs) in the generation of training datasets, especially for conversational recommender systems - the absence of robust evaluation frameworks has been a long-standing problem. The efficiency…

Computation and Language · Computer Science 2022-12-19 Harsh Lara , Manoj Tiwari

Automatic dialogue response evaluator has been proposed as an alternative to automated metrics and human evaluation. However, existing automatic evaluators achieve only moderate correlation with human judgement and they are not robust. In…

Computation and Language · Computer Science 2020-04-27 Tianyu Zhao , Divesh Lala , Tatsuya Kawahara

Despite the utility of Large Language Models (LLMs) across a wide range of tasks and scenarios, developing a method for reliably evaluating LLMs across varied contexts continues to be challenging. Modern evaluation approaches often use LLMs…

Computation and Language · Computer Science 2024-01-31 Steffi Chern , Ethan Chern , Graham Neubig , Pengfei Liu

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

Computation and Language · Computer Science 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

Lab results are often confusing and hard to understand. Large language models (LLMs) such as ChatGPT have opened a promising avenue for patients to get their questions answered. We aim to assess the feasibility of using LLMs to generate…

Computation and Language · Computer Science 2024-04-23 Zhe He , Balu Bhasuran , Qiao Jin , Shubo Tian , Karim Hanna , Cindy Shavor , Lisbeth Garcia Arguello , Patrick Murray , Zhiyong Lu

Large Language Models (LLMs) demonstrate strong conversational abilities. In this Working Paper, we study them in the context of debating in two ways: their ability to perform in a structured debate along with a dataset of arguments to use…

Information Retrieval · Computer Science 2025-07-15 Anthony Miyaguchi , Conor Johnston , Aaryan Potdar

The zero-shot capability of Large Language Models (LLMs) has enabled highly flexible, reference-free metrics for various tasks, making LLM evaluators common tools in NLP. However, the robustness of these LLM evaluators remains relatively…

Computation and Language · Computer Science 2024-05-06 Rickard Stureborg , Dimitris Alikaniotis , Yoshi Suhara
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