Related papers: Disincentivizing Polarization in Social Networks
Rankings are the primary interface through which many online platforms match users to items (e.g. news, products, music, video). In these two-sided markets, not only the users draw utility from the rankings, but the rankings also determine…
Social media platforms have implemented automated content moderation tools to preserve community norms and mitigate online hate and harassment. Recently, these platforms have started to offer Personalized Content Moderation (PCM), granting…
The recent rising popularity of ultra-fast delivery services on retail platforms fuels the increasing use of urban warehouses, whose proximity to customers makes fast deliveries viable. The space limit in urban warehouses poses a problem…
Social media platforms struggle to protect users from harmful content through content moderation. These platforms have recently leveraged machine learning models to cope with the vast amount of user-generated content daily. Since moderation…
Social media algorithms are thought to amplify variation in user beliefs, thus contributing to radicalization. However, quantitative evidence on how algorithms and user preferences jointly shape harmful online engagement is limited. I…
With a vast number of items, web-pages, and news to choose from, online services and the customers both benefit tremendously from personalized recommender systems. Such systems however provide great opportunities for targeted…
Social connections are conduits through which individuals communicate, information propagates, and diseases spread. Identifying individuals who are more likely to adopt ideas and spread them is essential in order to develop effective…
User-generated content (UGC) on social media platforms is vulnerable to incitements and manipulations, necessitating effective regulations. To address these challenges, those platforms often deploy automated content moderators tasked with…
Content on Twitter's home timeline is selected and ordered by personalization algorithms. By consistently ranking certain content higher, these algorithms may amplify some messages while reducing the visibility of others. There's been…
Recommender systems increasingly suffer from echo chambers and user homogenization, systemic distortions arising from the dynamic interplay between algorithmic recommendations and human behavior. While prior work has studied these phenomena…
By filtering the content that users see, social media platforms have the ability to influence users' perceptions and decisions, from their dining choices to their voting preferences. This influence has drawn scrutiny, with many calling for…
Despite extensive research, the mechanisms through which online platforms shape extremism and polarization remain poorly understood. We identify and test a mechanism, grounded in empirical evidence, that explains how ranking algorithms can…
Recommender systems, which offer personalized suggestions to users, power many of today's social media, e-commerce and entertainment. However, these systems have been known to intellectually isolate users from a variety of perspectives, or…
In micro-blogging platforms, people connect and interact with others. However, due to cognitive biases, they tend to interact with like-minded people and read agreeable information only. Many efforts to make people connect with those who…
The popularity of social media platforms such as Twitter has led to the proliferation of automated bots, creating both opportunities and challenges in information dissemination, user engagements, and quality of services. Past works on…
People form judgments and make decisions based on the information that they observe. A growing portion of that information is not only provided, but carefully curated by social media platforms. Although lawmakers largely agree that…
Recent scholarly work has extensively examined the phenomenon of algorithmic collusion driven by AI-enabled pricing algorithms. However, online platforms commonly deploy recommender systems that influence how consumers discover and purchase…
In recent years, recommender systems have primarily focused on improving accuracy at the expense of diversity, which exacerbates the well-known filter bubble effect. This paper proposes a universal framework called CD-CGCN to address the…
Nowadays, artificial intelligence algorithms are used for targeted and personalized content distribution in the large scale as part of the intense competition for attention in the digital media environment. Unfortunately, targeted…
Social media feed algorithms infer user preferences from their past behaviors. Yet what drives engagement often diverges from what users value. We examine this gap between stated preferences (what users say they prefer) and revealed…