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The sequential order of utterances is often meaningful in coherent dialogues, and the order changes of utterances could lead to low-quality and incoherent conversations. We consider the order information as a crucial supervised signal for…

Computation and Language · Computer Science 2019-07-02 Jiawei Wu , Xin Wang , William Yang Wang

Language models trained on large-scale corpora can generate remarkably fluent results in open-domain dialogue. However, for the persona-based dialogue generation task, consistency and coherence are also key factors, which are great…

Artificial Intelligence · Computer Science 2023-05-23 Junkai Zhou , Liang Pang , Huawei Shen , Xueqi Cheng

Existing methods for Dialogue Response Generation (DRG) in Task-oriented Dialogue Systems (TDSs) can be grouped into two categories: template-based and corpus-based. The former prepare a collection of response templates in advance and fill…

Computation and Language · Computer Science 2020-08-11 Phillip Lippe , Pengjie Ren , Hinda Haned , Bart Voorn , Maarten de Rijke

In this paper we define and investigate the problem of \emph{persona authentication}: learning a conversational policy to verify the consistency of persona models. We propose a learning objective and prove (under some mild assumptions) that…

Computation and Language · Computer Science 2021-10-26 Fengyi Tang , Lifan Zeng , Fei Wang , Jiayu Zhou

Endowing chatbots with a consistent persona is essential to an engaging conversation, yet it remains an unresolved challenge. In this work, we propose a new retrieval-enhanced approach for personalized response generation. Specifically, we…

Computation and Language · Computer Science 2023-06-13 Shuai Liu , Hyundong J. Cho , Marjorie Freedman , Xuezhe Ma , Jonathan May

Personalized user understanding from large-scale digital traces remains a fundamental challenge. Traditional user profiling methods rely on discriminative models and manual feature engineering to predict discrete attributes, often producing…

Information Retrieval · Computer Science 2026-05-12 Yunyi Xuan , Hao Yi , Fengling Mao , Daye Cai , Leikun Liang , Xingsheng He , Jiangnan Xie , Guoshuai Wang , Yushan Han , Wenwen Guo , Xiaoxiao Xu , Lin Qu

Persona can function as the prior knowledge for maintaining the consistency of dialogue systems. Most of previous studies adopted the self persona in dialogue whose response was about to be selected from a set of candidates or directly…

Computation and Language · Computer Science 2021-05-24 Jia-Chen Gu , Hui Liu , Zhen-Hua Ling , Quan Liu , Zhigang Chen , Xiaodan Zhu

This article presents a hybrid approach based on a Grounded Text Generation (GTG) model to building robust task bots at scale. GTG is a hybrid model which uses a large-scale Transformer neural network as its backbone, combined with…

Artificial Intelligence · Computer Science 2020-09-09 Jianfeng Gao , Baolin Peng , Chunyuan Li , Jinchao Li , Shahin Shayandeh , Lars Liden , Heung-Yeung Shum

Task oriented language understanding in dialog systems is often modeled using intents (task of a query) and slots (parameters for that task). Intent detection and slot tagging are, in turn, modeled using sentence classification and word…

Computation and Language · Computer Science 2019-11-14 Arash Einolghozati , Sonal Gupta , Mrinal Mohit , Rushin Shah

RubyStar is a dialog system designed to create "human-like" conversation by combining different response generation strategies. RubyStar conducts a non-task-oriented conversation on general topics by using an ensemble of rule-based,…

Computation and Language · Computer Science 2017-12-19 Huiting Liu , Tao Lin , Hanfei Sun , Weijian Lin , Chih-Wei Chang , Teng Zhong , Alexander Rudnicky

Recent technological advances have made it possible to build real-time, interactive spoken dialogue systems for a wide variety of applications. However, when users do not respect the limitations of such systems, performance typically…

Computation and Language · Computer Science 2007-05-23 Diane J. Litman , Shimei Pan

Efforts towards endowing robots with the ability to speak have benefited from recent advancements in natural language processing, in particular large language models. However, current language models are not fully incremental, as their…

Computation and Language · Computer Science 2025-04-03 Casey Kennington , Pierre Lison , David Schlangen

The ingrained principles of fairness in a dialogue system's decision-making process and generated responses are crucial for user engagement, satisfaction, and task achievement. Absence of equitable and inclusive principles can hinder the…

Computation and Language · Computer Science 2023-07-11 Anthony Sicilia , Malihe Alikhani

Personal assistant systems, such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana, are becoming ever more widely used. Understanding user intent such as clarification questions, potential answers and user feedback in…

Information Retrieval · Computer Science 2020-02-06 Liu Yang , Minghui Qiu , Chen Qu , Cen Chen , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Haiqing Chen

A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…

Computation and Language · Computer Science 2022-08-04 Yuhan Liu , Jun Gao , Jiachen Du , Lanjun Zhou , Ruifeng Xu

In retrieval-based dialogue systems, a response selection model acts as a ranker to select the most appropriate response among several candidates. However, such selection models tend to rely on context-response content similarity, which…

Computation and Language · Computer Science 2022-11-01 Nyoungwoo Lee , ChaeHun Park , Ho-Jin Choi , Jaegul Choo

Generative dialogue models currently suffer from a number of problems which standard maximum likelihood training does not address. They tend to produce generations that (i) rely too much on copying from the context, (ii) contain repetitions…

Computation and Language · Computer Science 2020-05-07 Margaret Li , Stephen Roller , Ilia Kulikov , Sean Welleck , Y-Lan Boureau , Kyunghyun Cho , Jason Weston

Neural network-based Open-ended conversational agents automatically generate responses based on predictive models learned from a large number of pairs of utterances. The generated responses are typically acceptable as a sentence but are…

Computation and Language · Computer Science 2019-05-16 Chenyang Huang , Osmar R. Zaïane

Generic generation and manipulation of text is challenging and has limited success compared to recent deep generative modeling in visual domain. This paper aims at generating plausible natural language sentences, whose attributes are…

Machine Learning · Computer Science 2018-09-14 Zhiting Hu , Zichao Yang , Xiaodan Liang , Ruslan Salakhutdinov , Eric P. Xing

Due to the lack of human resources for mental health support, there is an increasing demand for employing conversational agents for support. Recent work has demonstrated the effectiveness of dialogue models in providing emotional support.…

Computation and Language · Computer Science 2023-05-30 Jiale Cheng , Sahand Sabour , Hao Sun , Zhuang Chen , Minlie Huang