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Dialogue systems play an increasingly important role in various aspects of our daily life. It is evident from recent research that dialogue systems trained on human conversation data are biased. In particular, they can produce responses…

Computation and Language · Computer Science 2020-11-03 Haochen Liu , Wentao Wang , Yiqi Wang , Hui Liu , Zitao Liu , Jiliang Tang

Empathetic dialog generation aims at generating coherent responses following previous dialog turns and, more importantly, showing a sense of caring and a desire to help. Existing models either rely on pre-defined emotion labels to guide the…

Computation and Language · Computer Science 2021-10-06 Yubo Xie , Pearl Pu

Task-oriented dialog (TOD) systems often require interaction with an external knowledge base to retrieve necessary entity (e.g., restaurant) information to support the response generation. Most current end-to-end TOD systems either retrieve…

Computation and Language · Computer Science 2022-09-20 Guanhuan Huang , Xiaojun Quan , Qifan Wang

End-to-end dialogue generation has achieved promising results without using handcrafted features and attributes specific for each task and corpus. However, one of the fatal drawbacks in such approaches is that they are unable to generate…

Computation and Language · Computer Science 2019-03-26 Hao-Tong Ye , Kai-Ling Lo , Shang-Yu Su , Yun-Nung Chen

Existing knowledge-grounded dialogue systems typically use finetuned versions of a pretrained language model (LM) and large-scale knowledge bases. These models typically fail to generalize on topics outside of the knowledge base, and…

Computation and Language · Computer Science 2022-03-17 Zihan Liu , Mostofa Patwary , Ryan Prenger , Shrimai Prabhumoye , Wei Ping , Mohammad Shoeybi , Bryan Catanzaro

Emotional language generation is one of the keys to human-like artificial intelligence. Humans use different type of emotions depending on the situation of the conversation. Emotions also play an important role in mediating the engagement…

Computation and Language · Computer Science 2019-11-27 Sashank Santhanam , Samira Shaikh

How do we communicate with others to achieve our goals? We use our prior experience or advice from others, or construct a candidate utterance by predicting how it will be received. However, our experiences are limited and biased, and…

Artificial Intelligence · Computer Science 2023-11-06 Ryan Liu , Howard Yen , Raja Marjieh , Thomas L. Griffiths , Ranjay Krishna

Learning an efficient manager of dialogue agent from data with little manual intervention is important, especially for goal-oriented dialogues. However, existing methods either take too many manual efforts (e.g. reinforcement learning…

Computation and Language · Computer Science 2019-08-16 Zhuoxuan Jiang , Xian-Ling Mao , Ziming Huang , Jie Ma , Shaochun Li

Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…

Computation and Language · Computer Science 2023-10-13 Siyuan Brandon Loh , Aravind Sesagiri Raamkumar

The recent success of large language models (LLMs) has attracted widespread interest to develop role-playing conversational agents personalized to the characteristics and styles of different speakers to enhance their abilities to perform…

Computation and Language · Computer Science 2024-06-07 Yizhe Yang , Palakorn Achananuparp , Heyan Huang , Jing Jiang , Ee-Peng Lim

This paper introduces a simple yet effective data-centric approach for the task of improving persona-conditioned dialogue agents. Prior model-centric approaches unquestioningly depend on the raw crowdsourced benchmark datasets such as…

Computation and Language · Computer Science 2022-02-17 Minju Kim , Beong-woo Kwak , Youngwook Kim , Hong-in Lee , Seung-won Hwang , Jinyoung Yeo

Recently advancements in deep learning allowed the development of end-to-end trained goal-oriented dialog systems. Although these systems already achieve good performance, some simplifications limit their usage in real-life scenarios. In…

Computation and Language · Computer Science 2018-03-16 Stefan Constantin , Jan Niehues , Alex Waibel

Existing open-domain dialogue generation models are usually trained to mimic the gold response in the training set using cross-entropy loss on the vocabulary. However, a good response does not need to resemble the gold response, since there…

Computation and Language · Computer Science 2020-10-06 Wei-Jen Ko , Avik Ray , Yilin Shen , Hongxia Jin

Dialogue systems dealing with multi-domain tasks are highly required. How to record the state remains a key problem in a task-oriented dialogue system. Normally we use human-defined features as dialogue states and apply a state tracker to…

Computation and Language · Computer Science 2020-05-27 Shuke Peng , Xinjing Huang , Zehao Lin , Feng Ji , Haiqing Chen , Yin Zhang

Task-oriented dialogue systems help users accomplish tasks such as booking a movie ticket and ordering food via conversation. Generative models parameterized by a deep neural network are widely used for next turn response generation in such…

Computation and Language · Computer Science 2020-10-13 Prasanna Parthasarathi , Arvind Neelakantan , Sharan Narang

We investigate evaluation metrics for dialogue response generation systems where supervised labels, such as task completion, are not available. Recent works in response generation have adopted metrics from machine translation to compare a…

Computation and Language · Computer Science 2017-01-04 Chia-Wei Liu , Ryan Lowe , Iulian V. Serban , Michael Noseworthy , Laurent Charlin , Joelle Pineau

In this paper, we study the problem of addressee and response selection in multi-party conversations. Understanding multi-party conversations is challenging because of complex speaker interactions: multiple speakers exchange messages with…

Computation and Language · Computer Science 2017-11-29 Rui Zhang , Honglak Lee , Lazaros Polymenakos , Dragomir Radev

Response generation for task-oriented dialogues implicitly optimizes two objectives at the same time: task completion and language quality. Conditioned response generation serves as an effective approach to separately and better optimize…

Computation and Language · Computer Science 2020-10-09 Xinting Huang , Jianzhong Qi , Yu Sun , Rui Zhang

Open-domain dialogue generation suffers from the data insufficiency problem due to the vast size of potential responses. In this paper, we propose to explore potential responses by counterfactual reasoning. Given an observed response, the…

Machine Learning · Computer Science 2020-10-12 Qingfu Zhu , Weinan Zhang , Ting Liu , William Yang Wang

We present an empirical investigation of pre-trained Transformer-based auto-regressive language models for the task of open-domain dialogue generation. Training paradigm of pre-training and fine-tuning is employed to conduct the parameter…

Computation and Language · Computer Science 2020-03-10 Piji Li