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Related papers: A Measure of Explanatory Effectiveness

200 papers

The question addressed in this paper is: If we present to a user an AI system that explains how it works, how do we know whether the explanation works and the user has achieved a pragmatic understanding of the AI? In other words, how do we…

Artificial Intelligence · Computer Science 2019-02-04 Robert R. Hoffman , Shane T. Mueller , Gary Klein , Jordan Litman

Existing approaches for the design of interpretable agent behavior consider different measures of interpretability in isolation. In this paper we posit that, in the design and deployment of human-aware agents in the real world, notions of…

Artificial Intelligence · Computer Science 2020-11-24 Sarath Sreedharan , Anagha Kulkarni , Tathagata Chakraborti , David E. Smith , Subbarao Kambhampati

The rapid development of Artificial Intelligence (AI) requires developers and designers of AI systems to focus on the collaboration between humans and machines. AI explanations of system behavior and reasoning are vital for effective…

Human-Computer Interaction · Computer Science 2022-10-11 Ruben S. Verhagen , Siddharth Mehrotra , Mark A. Neerincx , Catholijn M. Jonker , Myrthe L. Tielman

In recent years, agents have become capable of communicating seamlessly via natural language and navigating in environments that involve cooperation and competition, a fact that can introduce social dilemmas. Due to the interleaving of…

Artificial Intelligence · Computer Science 2025-01-28 Maayan Orner , Oleg Maksimov , Akiva Kleinerman , Charles Ortiz , Sarit Kraus

Effective communication is essential in collaborative tasks, so AI-equipped robots working alongside humans need to be able to explain their behaviour in order to cooperate effectively and earn trust. We analyse and classify communications…

Human-Computer Interaction · Computer Science 2024-11-20 Marc Roig Vilamala , Jack Furby , Julian de Gortari Briseno , Mani Srivastava , Alun Preece , Carolina Fuentes Toro

Many researchers motivate explainable AI with studies showing that human-AI team performance on decision-making tasks improves when the AI explains its recommendations. However, prior studies observed improvements from explanations only…

Artificial Intelligence · Computer Science 2021-01-14 Gagan Bansal , Tongshuang Wu , Joyce Zhou , Raymond Fok , Besmira Nushi , Ece Kamar , Marco Tulio Ribeiro , Daniel S. Weld

The current literature on AI-advised decision making -- involving explainable AI systems advising human decision makers -- presents a series of inconclusive and confounding results. To synthesize these findings, we propose a simple theory…

Artificial Intelligence · Computer Science 2024-02-05 Raymond Fok , Daniel S. Weld

In human-AI interactions, explanation is widely seen as necessary for enabling trust in AI systems. We argue that trust, however, may be a pre-requisite because explanation is sometimes impossible. We derive this result from a formalization…

Artificial Intelligence · Computer Science 2025-03-03 Nghi Truong , Phanish Puranam , Ilia Testlin

Explanation is necessary for humans to understand and accept decisions made by an AI system when the system's goal is known. It is even more important when the AI system makes decisions in multi-agent environments where the human does not…

There is broad agreement that Artificial Intelligence (AI) systems, particularly those using Machine Learning (ML), should be able to "explain" their behavior. Unfortunately, there is little agreement as to what constitutes an…

Human-Computer Interaction · Computer Science 2022-07-04 Leilani H. Gilpin , Andrew R. Paley , Mohammed A. Alam , Sarah Spurlock , Kristian J. Hammond

Explainable Artificial Intelligence (XAI) aims to create transparency in modern AI models by offering explanations of the models to human users. There are many ways in which researchers have attempted to evaluate the quality of these XAI…

Human-Computer Interaction · Computer Science 2025-11-07 Joe Shymanski , Jacob Brue , Sandip Sen

One of the main research areas in Artificial Intelligence is the coding of agents (programs) which are able to learn by themselves in any situation. This means that agents must be useful for purposes other than those they were created for,…

Artificial Intelligence · Computer Science 2011-02-04 Javier Insa-Cabrera , Jose Hernandez-Orallo

We argue that an explainable artificial intelligence must possess a rationale for its decisions, be able to infer the purpose of observed behaviour, and be able to explain its decisions in the context of what its audience understands and…

Artificial Intelligence · Computer Science 2021-04-26 Michael Timothy Bennett , Yoshihiro Maruyama

Explanations of model behavior are commonly evaluated via proxy properties weakly tied to the purposes explanations serve in practice. We contribute a decision theoretic framework that treats explanations as information signals valued by…

Artificial Intelligence · Computer Science 2026-02-24 Ziyang Guo , Berk Ustun , Jessica Hullman

Explainable artificial intelligence techniques are developed at breakneck speed, but suitable evaluation approaches lag behind. With explainers becoming increasingly complex and a lack of consensus on how to assess their utility, it is…

Human-Computer Interaction · Computer Science 2023-04-18 Edward Small , Yueqing Xuan , Danula Hettiachchi , Kacper Sokol

Despite recent advances in the field of explainable artificial intelligence systems, a concrete quantitative measure for evaluating the usability of such systems is nonexistent. Ensuring the success of an explanatory interface in…

Human-Computer Interaction · Computer Science 2020-10-26 Byung Hyung Kim , Seunghun Koh , Sejoon Huh , Sungho Jo , Sunghee Choi

Is explainability a false promise? This debate has emerged from the insufficient evidence that explanations help people in situations they are introduced for. More human-centered, application-grounded evaluations of explanations are needed…

Computation and Language · Computer Science 2024-11-06 Fateme Hashemi Chaleshtori , Atreya Ghosal , Alexander Gill , Purbid Bambroo , Ana Marasović

Explainability is one of the key ethical concepts in the design of AI systems. However, attempts to operationalize this concept thus far have tended to focus on approaches such as new software for model interpretability or guidelines with…

Computers and Society · Computer Science 2020-10-06 Ben Zevenbergen , Allison Woodruff , Patrick Gage Kelley

This is an integrative review that address the question, "What makes for a good explanation?" with reference to AI systems. Pertinent literatures are vast. Thus, this review is necessarily selective. That said, most of the key concepts and…

Artificial Intelligence · Computer Science 2019-02-07 Shane T. Mueller , Robert R. Hoffman , William Clancey , Abigail Emrey , Gary Klein

We examine how users perceive the limitations of an AI system when it encounters a task that it cannot perform perfectly and whether providing explanations alongside its answers aids users in constructing an appropriate mental model of the…

Computation and Language · Computer Science 2025-06-24 Judith Sieker , Simeon Junker , Ronja Utescher , Nazia Attari , Heiko Wersing , Hendrik Buschmeier , Sina Zarrieß
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