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Robotic Process Automation (RPA) is a fast-emerging automation technology that sits between the fields of Business Process Management (BPM) and Artificial Intelligence (AI), and allows organizations to automate high volume routines. RPA…

Artificial Intelligence · Computer Science 2020-01-06 Simone Agostinelli , Andrea Marrella , Massimo Mecella

The rapid advancement of Generative Artificial Intelligence (AI), such as Large Language Models (LLMs) and Multimodal Large Language Models (MLLM), has the potential to revolutionize the way we work and interact with digital systems across…

Human-Computer Interaction · Computer Science 2024-05-28 Carlos Toxtli

The technocrat epoch is overflowing with new technologies and such cutting-edge facilities accompany the risks and pitfalls. Robotic process automation is another innovation that empowers the computerization of high-volume, manual,…

Robotics · Computer Science 2022-12-13 Nishith Gajjar , Keyur Rathod , Khushali Jani

In this survey, we study how recent advances in machine intelligence are disrupting the world of business processes. Over the last decade, there has been steady progress towards the automation of business processes under the umbrella of…

Artificial Intelligence · Computer Science 2020-07-28 Tathagata Chakraborti , Vatche Isahagian , Rania Khalaf , Yasaman Khazaeni , Vinod Muthusamy , Yara Rizk , Merve Unuvar

Robotic process automation (RPA) is a lightweight approach to automating business processes using software robots that emulate user actions at the graphical user interface level. While RPA has gained popularity for its cost-effective and…

Artificial Intelligence · Computer Science 2025-09-22 Lukas Laakmann , Seyyid A. Ciftci , Christian Janiesch

Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on user interfaces; this outside-in approach reduced the…

Artificial Intelligence · Computer Science 2020-07-28 Yara Rizk , Vatche Isahagian , Scott Boag , Yasaman Khazaeni , Merve Unuvar , Vinod Muthusamy , Rania Khalaf

Robotic process automation (RPA) and its next evolutionary stage, intelligent process automation, promise to drive improvements in efficiencies and process outcomes. However, how can business leaders evaluate how to integrate intelligent…

Artificial Intelligence · Computer Science 2020-10-16 Vinod Muthusamy , Merve Unuvar , Hagen Völzer , Justin D. Weisz

Process-Aware Information Systems (PAIS) support organizations in managing and automating their processes. A full automation of processes is in particular industries, such as service-oriented markets, not practicable. The integration of…

One of the more prominent trends within Industry 4.0 is the drive to employ Robotic Process Automation (RPA), especially as one of the elements of the Lean approach. The full implementation of RPA is riddled with challenges relating both to…

Intelligent Process Automation (IPA) is emerging as a sub-field of AI to support the automation of long-tail processes which requires the coordination of tasks across different systems. So far, the field of IPA has been largely driven by…

Human-Computer Interaction · Computer Science 2020-02-05 Deborah Ferreira , Julia Rozanova , Krishna Dubba , Dell Zhang , Andre Freitas

Significant investments to upgrade and construct large-scale scientific facilities demand commensurate investments in R&D to design algorithms and computing approaches to enable scientific and engineering breakthroughs in the big data era.…

Robotics Process Automation is revolutionizing business operations by significantly enhancing efficiency, productivity, and operational excellence across various industries. This manuscript delivers a comprehensive review of recent…

Robotic process automation (RPA) is a technology for centralized automation of business processes. RPA automates user interaction with graphical user interfaces, whereby it promises efficiency gains and a reduction of human negligence…

Software Engineering · Computer Science 2020-09-10 Christian Wellmann , Matthias Stierle , Sebastian Dunzer , Martin Matzner

RPA (Robotic Process Automation) helps automate repetitive tasks performed by users, often across different software solutions. Regardless of the RPA tool chosen, the key problem in automation is analyzing the steps of these tasks. This is…

Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…

Computation and Language · Computer Science 2020-05-22 Alena Moiseeva , Dietrich Trautmann , Michael Heimann , Hinrich Schütze

Today's AI deployments often require significant human involvement and skill in the operational stages of the model lifecycle, including pre-release testing, monitoring, problem diagnosis and model improvements. We present a set of enabling…

Brain-Computer Interface (BCI) is a rapidly developing technology that allows direct communications between the human brain and external devices, such as robotic arms and computers. Bayesian Networks is a powerful tool in machine learning…

Signal Processing · Electrical Eng. & Systems 2022-06-16 Pingsheng Li

Many organizations strive to increase the level of automation in their business processes. While automation historically was mainly concerned with automating physical labor, current automation efforts mostly focus on automation in a digital…

Software Engineering · Computer Science 2025-06-16 Hoang Vu , Henrik Leopold , Han van der Aa

Driven by the rapid ascent of artificial intelligence (AI), organizations are at the epicenter of a seismic shift, facing a crucial question: How can AI be successfully integrated into existing operations? To help answer it, manage…

Software Engineering · Computer Science 2024-02-09 Tamen Jadad-Garcia , Alejandro R. Jadad

Artificial Intelligence (AI) and Machine Learning have enormous potential to transform businesses and disrupt entire industry sectors. However, companies wishing to integrate algorithmic decisions into their face multiple challenges: They…

Computers and Society · Computer Science 2020-09-24 U. Kerzel
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