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Related papers: Challenges and Trends in User Trust Discourse in A…

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Governance institutions must respond to societal risks, including those posed by generative AI. This study empirically examines how public trust in institutions and AI technologies, along with perceived risks, shape preferences for AI…

Computers and Society · Computer Science 2025-05-01 Justin B. Bullock , Janet V. T. Pauketat , Hsini Huang , Yi-Fan Wang , Jacy Reese Anthis

In this paper, we explore the paradox of trust and vulnerability in human-machine interactions, inspired by Alexander Reben's BlabDroid project. This project used small, unassuming robots that actively engaged with people, successfully…

Human-Computer Interaction · Computer Science 2024-12-31 Zoe Zhiqiu Jiang

With the astounding progress in (generative) artificial intelligence (AI), there has been significant public discourse regarding regulation and ethics of the technology. Is it sufficient when humans discuss this with other humans? Or, given…

Computers and Society · Computer Science 2025-04-22 Maria Fay , Frederik F. Flöther

In today's digital era, the Internet, especially social media platforms, plays a significant role in shaping public opinions, attitudes, and beliefs. Unfortunately, the credibility of scientific information sources is often undermined by…

Cryptography and Security · Computer Science 2025-04-08 Aos Mulahuwaish , Basheer Qolomany , Kevin Gyorick , Jacques Bou Abdo , Mohammed Aledhari , Junaid Qadir , Kathleen Carley , Ala Al-Fuqaha

The use of artificial intelligence models has recently grown common; we may use them to write lines of code for us, summarize readings, draft emails, or even illustrate images. But when it comes to important decisions we need to make, such…

Human-Computer Interaction · Computer Science 2024-01-26 Ali Saffarini

As AI chatbots become integrated in education, students are turning to these systems for guidance, feedback, and information. However, the anthropomorphic characteristics of these chatbots create ambiguity over whether students develop…

Computers and Society · Computer Science 2025-12-24 Griffin Pitts , Sanaz Motamedi

AI systems have seen significant adoption in various domains. At the same time, further adoption in some domains is hindered by inability to fully trust an AI system that it will not harm a human. Besides the concerns for fairness, privacy,…

Artificial Intelligence · Computer Science 2021-08-04 Amit Sheth , Manas Gaur , Kaushik Roy , Keyur Faldu

The trustworthiness of AI is considered essential to the adoption and application of AI systems. However, the meaning of trust varies across industry, research and policy spaces. Studies suggest that professionals who develop and use AI…

Computers and Society · Computer Science 2025-08-21 Lameck Mbangula Amugongo , Nicola J Bidwell , Joseph Mwatukange

To build AI-based systems that users and the public can justifiably trust one needs to understand how machine learning technologies impact trust put in these services. To guide technology developments, this paper provides a systematic…

Computers and Society · Computer Science 2019-12-04 Ehsan Toreini , Mhairi Aitken , Kovila Coopamootoo , Karen Elliott , Carlos Gonzalez Zelaya , Aad van Moorsel

Decades of research in artificial intelligence (AI) have produced formidable technologies that are providing immense benefit to industry, government, and society. AI systems can now translate across multiple languages, identify objects in…

Computers and Society · Computer Science 2019-08-08 Yolanda Gil , Bart Selman

In recent years, Artificial Intelligence technology has excelled in various applications across all domains and fields. However, the various algorithms in neural networks make it difficult to understand the reasons behind decisions. For…

Artificial Intelligence · Computer Science 2025-05-13 Bowen Long , Enjie Liu , Renxi Qiu , Yanqing Duan

Recent concern about harms of information technologies motivate consideration of regulatory action to forestall or constrain certain developments in the field of artificial intelligence (AI). However, definitional ambiguity hampers the…

Computers and Society · Computer Science 2019-12-25 P. M. Krafft , Meg Young , Michael Katell , Karen Huang , Ghislain Bugingo

As conversational AI systems become increasingly integrated into everyday life, they raise pressing concerns about user autonomy, trust, and the commercial interests that influence their behavior. To address these concerns, this paper…

Computers and Society · Computer Science 2026-01-07 Jacob Erickson

Artificial Intelligence (AI) has rapidly evolved over the past decade and has advanced in areas such as language comprehension, image and video recognition, programming, and scientific reasoning. Recent AI technologies based on large…

Machine Learning · Computer Science 2024-10-30 Jonghong Jeon

The range of application of artificial intelligence (AI) is vast, as is the potential for harm. Growing awareness of potential risks from AI systems has spurred action to address those risks, while eroding confidence in AI systems and the…

The EU Artificial Intelligence (AI) Act directs businesses to assess their AI systems to ensure they are developed in a way that is human-centered and trustworthy. The rapid adoption of AI in the industry has outpaced ethical evaluation…

Computers and Society · Computer Science 2025-09-30 Louise McCormack , Diletta Huyskes , Dave Lewis , Malika Bendechache

This paper establishes an empirical baseline of public sentiment toward Fourth Industrial Revolution (4IR) technologies across six European countries during the period 2006--2019, prior to the widespread adoption of generative AI systems.…

General Economics · Economics 2025-12-01 Diletta Abbonato

The need for AI systems to provide explanations for their behaviour is now widely recognised as key to their adoption. In this paper, we examine the problem of trustworthy AI and explore what delivering this means in practice, with a focus…

Artificial Intelligence · Computer Science 2022-11-30 Rob Procter , Peter Tolmie , Mark Rouncefield

This study explores whether labeling AI as "trustworthy" or "reliable" influences user perceptions and acceptance of automotive AI technologies. Using a one-way between-subjects design, the research involved 478 online participants who were…

Human-Computer Interaction · Computer Science 2025-07-15 John Dorsch , Ophelia Deroy

The growing use of AI-generated responses in everyday tools raises concern about how subtle features such as supporting detail or tone of confidence may shape people's beliefs. To understand this, we conducted a pre-registered online…

Human-Computer Interaction · Computer Science 2025-11-14 Zekun Wu , Mayank Jobanputra , Vera Demberg , Jessica Hullman , Anna Maria Feit