Related papers: Challenges and Trends in User Trust Discourse in A…
The increasing use of artificial intelligence (AI) systems in our daily life through various applications, services, and products explains the significance of trust/distrust in AI from a user perspective. AI-driven systems (as opposed to…
In recent years the use of Artificial Intelligence (AI) has become increasingly prevalent in a growing number of fields. As AI systems are being adopted in more high-stakes areas such as medicine and finance, ensuring that they are…
A current concern in the field of Artificial Intelligence (AI) is to ensure the trustworthiness of AI systems. The development of explainability methods is one prominent way to address this, which has often resulted in the assumption that…
Policy makers, scientists, and the public are increasingly confronted with thorny questions about the regulation of artificial intelligence (AI) systems. A key common thread concerns whether AI can be trusted and the factors that can make…
We present an overview of the literature on trust in AI and AI trustworthiness and argue for the need to distinguish these concepts more clearly and to gather more empirically evidence on what contributes to people s trusting behaviours. We…
Artificial intelligence (AI) technologies (re-)shape modern life, driving innovation in a wide range of sectors. However, some AI systems have yielded unexpected or undesirable outcomes or have been used in questionable manners. As a…
User trust in Artificial Intelligence (AI) enabled systems has been increasingly recognized and proven as a key element to fostering adoption. It has been suggested that AI-enabled systems must go beyond technical-centric approaches and…
This paper addresses the critical challenge of building consumer trust in AI-powered customer engagement by emphasising the necessity for transparency and accountability. Despite the potential of AI to revolutionise business operations and…
Under the slogan of trustworthy AI, much of contemporary AI research is focused on designing AI systems and usage practices that inspire human trust and, thus, enhance adoption of AI systems. However, a person affected by an AI system may…
As AI-enhanced technologies become common in a variety of domains, there is an increasing need to define and examine the trust that users have in such technologies. Given the progress in the development of AI, a correspondingly…
Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…
Artificial Intelligence is one of the most significant and prominent technological innovations which has reshaped all aspects of human life on the lines of ease from magnitudes like shopping, data collection, driving, everyday life, medical…
The Fourth Industrial Revolution, particularly Artificial Intelligence (AI), has had a profound impact on society, raising concerns about its implications and ethical considerations. The emergence of text generative AI tools like ChatGPT…
The rapid development of Artificial Intelligence (AI) technology has enabled the deployment of various systems based on it. However, many current AI systems are found vulnerable to imperceptible attacks, biased against underrepresented…
Artificial Intelligence began as a field probing some of the most fundamental questions of science - the nature of intelligence and the design of intelligent artifacts. But it has grown into a discipline that is deeply entwined with…
This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…
Artificial intelligence (AI) has widespread societal implications, yet social scientists are only beginning to study public attitudes toward the technology. Existing studies find that the public's trust in institutions can play a major role…
As AI writing support becomes ubiquitous, how disclosing its use affects reader perception remains a critical, underexplored question. We conducted a study with 261 participants to examine how revealing varying levels of AI involvement…
Public participation is indispensable for an insightful understanding of the ethics issues raised by AI technologies. Twitter is selected in this paper to serve as an online public sphere for exploring discourse on AI ethics, facilitating…
Studies show that interactions with an AI system fosters trust in human users towards AI. An often overlooked element of such interaction dynamics is the (sense of) urgency when the human user is prompted by an AI agent, e.g., for advice or…