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Although measuring intrinsic quality has been a key factor in the advancement of Machine Translation (MT), successfully deploying MT requires considering not just intrinsic quality but also the user experience, including aspects such as…

Computation and Language · Computer Science 2018-02-19 Marianna J. Martindale , Marine Carpuat

As people increasingly use AI systems in work and daily life, feedback mechanisms that help them use AI responsibly are urgently needed, particularly in settings where users are not equipped to assess the quality of AI predictions. We study…

Computation and Language · Computer Science 2025-10-03 Dayeon Ki , Kevin Duh , Marine Carpuat

As Large Language Models (LLMs) are increasingly being used in scientific research, the issue of their trustworthiness becomes crucial. In psycholinguistics, LLMs have been recently employed in automatically augmenting human-rated datasets,…

Computation and Language · Computer Science 2025-12-16 Veronica Mangiaterra , Hamad Al-Azary , Chiara Barattieri di San Pietro , Paolo Canal , Valentina Bambini

Moral language is subtle and culturally variable, making it difficult to translate faithfully across languages. Idiomatic expressions, slang, and cultural references introduce hard-to-avoid translation artifacts. Yet automated moral values…

Computation and Language · Computer Science 2026-05-22 Maciej Skorski

A robot cannot lift up an object if it is not feasible to do so. However, in most research on robot lifting, "feasibility" is usually presumed to exist a priori. This paper proposes a three-step method for a humanoid robot to reason about…

Robotics · Computer Science 2020-08-11 Yuanfeng Han , Ruixin Li , Gregory S. Chirikjian

Reliable human evaluation is critical to the development of successful natural language generation models, but achieving it is notoriously difficult. Stability is a crucial requirement when ranking systems by quality: consistent ranking of…

Computation and Language · Computer Science 2024-04-03 Parker Riley , Daniel Deutsch , George Foster , Viresh Ratnakar , Ali Dabirmoghaddam , Markus Freitag

Neural metrics for machine translation evaluation, such as COMET, exhibit significant improvements in their correlation with human judgments, as compared to traditional metrics based on lexical overlap, such as BLEU. Yet, neural metrics…

Computation and Language · Computer Science 2023-05-22 Ricardo Rei , Nuno M. Guerreiro , Marcos Treviso , Luisa Coheur , Alon Lavie , André F. T. Martins

We formalize three design axioms for sustained adoption of agent-centric AI systems executing multi-step tasks: (A1) Reliability > Novelty; (A2) Embed > Destination; (A3) Agency > Chat. We model adoption as a sum of a decaying novelty term…

Artificial Intelligence · Computer Science 2025-08-19 Faruk Alpay , Taylan Alpay

Large language models (LLMs) have shown remarkable performance in various tasks but often fail to handle queries that exceed their knowledge and capabilities, leading to incorrect or fabricated responses. This paper addresses the need for…

Computation and Language · Computer Science 2025-08-27 Wenbo Zhang , Zihang Xu , Hengrui Cai

Effective communication is essential in collaborative tasks, so AI-equipped robots working alongside humans need to be able to explain their behaviour in order to cooperate effectively and earn trust. We analyse and classify communications…

Human-Computer Interaction · Computer Science 2024-11-20 Marc Roig Vilamala , Jack Furby , Julian de Gortari Briseno , Mani Srivastava , Alun Preece , Carolina Fuentes Toro

The trustworthiness of Large Language Models (LLMs) refers to the extent to which their outputs are reliable, safe, and ethically aligned, and it has become a crucial consideration alongside their cognitive performance. In practice,…

Computation and Language · Computer Science 2024-12-24 Aaron J. Li , Satyapriya Krishna , Himabindu Lakkaraju

Despite the importance of trust in human-AI interactions, researchers must adopt questionnaires from other disciplines that lack validation in the AI context. Motivated by the need for reliable and valid measures, we investigated the…

Despite the wide use of explainability techniques to attempt to understand the behavior of Artificial Intelligence (AI), the generated explanations may not always be reliable. An explanation can appear plausible to humans but fail to…

Machine Learning · Computer Science 2026-05-28 Tomás Pereira , João Vitorino , Eva Maia , Isabel Praça

Uncertainty quantification in Large Language Models (LLMs) is crucial for applications where safety and reliability are important. In particular, uncertainty can be used to improve the trustworthiness of LLMs by detecting factually…

Machine Learning · Computer Science 2024-05-31 Alexander Nikitin , Jannik Kossen , Yarin Gal , Pekka Marttinen

In this paper, we present an approach for quantifying the propagated uncertainty of robot systems in an online and data-driven manner. Especially in Human-Robot Collaboration, keeping track of the safety compliance during run time is…

Robotics · Computer Science 2023-02-22 Woo-Jeong Baek , Torsten Kröger

There has been increasing interest in evaluations of language models for a variety of risks and characteristics. Evaluations relying on natural language understanding for grading can often be performed at scale by using other language…

Computation and Language · Computer Science 2023-12-11 Simon Lermen , Ondřej Kvapil

The predictive uncertainty of machine translation (MT) models is typically used as a quality estimation proxy. In this work, we posit that apart from confidently translating when a single correct translation exists, models should also…

Computation and Language · Computer Science 2025-10-22 Ieva Raminta Staliūnaitė , Julius Cheng , Andreas Vlachos

We reassess the claims of human parity and super-human performance made at the news shared task of WMT 2019 for three translation directions: English-to-German, English-to-Russian and German-to-English. First we identify three potential…

Computation and Language · Computer Science 2020-05-13 Antonio Toral

Large language models have exhibited impressive performance across a broad range of downstream tasks in natural language processing. However, how a language model predicts the next token and generates content is not generally understandable…

Human users increasingly communicate with large language models (LLMs), but LLMs suffer from frequent overconfidence in their output, even when its accuracy is questionable, which undermines their trustworthiness and perceived legitimacy.…

Computation and Language · Computer Science 2026-02-23 Dennis Ulmer , Alexandra Lorson , Ivan Titov , Christian Hardmeier