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Instruments such as eye-tracking devices have contributed to understanding how users interact with screen-based search engines. However, user-system interactions in audio-only channels -- as is the case for Spoken Conversational Search…

Human-Computer Interaction · Computer Science 2024-08-08 Kaixin Ji , Sachin Pathiyan Cherumanal , Johanne R. Trippas , Danula Hettiachchi , Flora D. Salim , Falk Scholer , Damiano Spina

Emotion is intrinsic to humans and consequently emotion understanding is a key part of human-like artificial intelligence (AI). Emotion recognition in conversation (ERC) is becoming increasingly popular as a new research frontier in natural…

Computation and Language · Computer Science 2019-05-09 Soujanya Poria , Navonil Majumder , Rada Mihalcea , Eduard Hovy

While affective computing has advanced considerably, multimodal emotion prediction in aging populations remains underexplored, largely due to the scarcity of dedicated datasets. Existing multimodal benchmarks predominantly target young,…

Human-Computer Interaction · Computer Science 2026-04-06 Hongbin Chen , Jie Li , Wei Wang , Siyang Song , Xiao Gu , Jianqing Li , Wentao Xiang

Although large language models (LLMs) excel in text comprehension and generation, their performance on the Emotion-Cause Pair Extraction (ECPE) task, which requires reasoning ability, is often underperform smaller language model. The main…

Computation and Language · Computer Science 2025-07-22 Shiyi Mu , Yongkang Liu , Shi Feng , Xiaocui Yang , Daling Wang , Yifei Zhang

Multimodal emotion recognition (MER) aims to detect the emotional status of a given expression by combining the speech and text information. Intuitively, label information should be capable of helping the model locate the salient…

Computation and Language · Computer Science 2023-09-06 Peiying Wang , Sunlu Zeng , Junqing Chen , Lu Fan , Meng Chen , Youzheng Wu , Xiaodong He

Mixed-initiative dialogue tasks involve repeated exchanges of information and conversational control. Conversational agents gain control by generating responses that follow particular dialogue intents or strategies, prescribed by a policy…

Computation and Language · Computer Science 2023-05-09 Maximillian Chen , Xiao Yu , Weiyan Shi , Urvi Awasthi , Zhou Yu

Empathetic dialogue is crucial for natural human-computer interaction, allowing the dialogue system to respond in a more personalized and emotionally aware manner, improving user satisfaction and engagement. The emergence of large language…

Computation and Language · Computer Science 2025-01-22 Jingran Xie , Shun Lei , Yue Yu , Yang Xiang , Hui Wang , Xixin Wu , Zhiyong Wu

Automated dialogue systems are important applications of artificial intelligence, and traditional systems struggle to understand user emotions and provide empathetic feedback. This study integrates emotional intelligence technology into…

Artificial Intelligence · Computer Science 2024-04-30 Jin Wang , JinFei Wang , Shuying Dai , Jiqiang Yu , Keqin Li

The advent of deep learning models has made a considerable contribution to the achievement of Emotion Recognition in Conversation (ERC). However, this task still remains an important challenge due to the plurality and subjectivity of human…

Computation and Language · Computer Science 2024-04-18 Barbara Gendron , Gaël Guibon

Recent years have witnessed great progress on building emotional chatbots. Tremendous methods have been proposed for chatbots to generate responses with given emotions. However, the emotion changes of the user during the conversation has…

Computation and Language · Computer Science 2021-05-19 Hao Jiang , Yutao Zhu , Xinyu Zhang , Zhicheng Dou , Pan Du , Te Pi , Yantao Jia

There has been significant progress in emotional Text-To-Speech (TTS) synthesis technology in recent years. However, existing methods primarily focus on the synthesis of a limited number of emotion types and have achieved unsatisfactory…

Sound · Computer Science 2023-06-02 Haobin Tang , Xulong Zhang , Jianzong Wang , Ning Cheng , Jing Xiao

Messages in human conversations inherently convey emotions. The task of detecting emotions in textual conversations leads to a wide range of applications such as opinion mining in social networks. However, enabling machines to analyze…

Computation and Language · Computer Science 2019-10-02 Peixiang Zhong , Di Wang , Chunyan Miao

Current approaches to empathetic response generation view the set of emotions expressed in the input text as a flat structure, where all the emotions are treated uniformly. We argue that empathetic responses often mimic the emotion of the…

Computation and Language · Computer Science 2020-10-06 Navonil Majumder , Pengfei Hong , Shanshan Peng , Jiankun Lu , Deepanway Ghosal , Alexander Gelbukh , Rada Mihalcea , Soujanya Poria

Emotion Recognition in Conversations (ERC) is a key step towards successful human-machine interaction. While the field has seen tremendous advancement in the last few years, new applications and implementation scenarios present novel…

Computation and Language · Computer Science 2024-10-22 Patrícia Pereira , Helena Moniz , Joao Paulo Carvalho

End-to-end learning framework is useful for building dialog systems for its simplicity in training and efficiency in model updating. However, current end-to-end approaches only consider user semantic inputs in learning and under-utilize…

Computation and Language · Computer Science 2019-07-04 Weiyan Shi , Zhou Yu

Evaluating the emotional intelligence (EI) of audio language models (ALMs) is critical. However, existing benchmarks mostly rely on synthesized speech, are limited to single-turn interactions, and depend heavily on open-ended scoring. This…

Audio and Speech Processing · Electrical Eng. & Systems 2026-04-27 Shuiyuan Wang , Zhixian Zhao , Hongfei Xue , Chengyou Wang , Shuai Wang , Hui Bu , Xin Xu , Lei Xie

Recommender systems are embracing conversational technologies to obtain user preferences dynamically, and to overcome inherent limitations of their static models. A successful Conversational Recommender System (CRS) requires proper handling…

Information Retrieval · Computer Science 2020-02-24 Wenqiang Lei , Xiangnan He , Yisong Miao , Qingyun Wu , Richang Hong , Min-Yen Kan , Tat-Seng Chua

In the realm of mental health support chatbots, it is vital to show empathy and encourage self-exploration to provide tailored solutions. However, current approaches tend to provide general insights or solutions without fully understanding…

Computation and Language · Computer Science 2024-10-01 Siyuan Chen , Cong Ming , Zhiling Zhang , Yanyi Chen , Kenny Q. Zhu , Mengyue Wu

We present Speaking Memories, a distributed, stakeholder-in-the-loop robotic interaction platform for personalized cognitive exercise support. Rather than a single robot-centric system, Speaking Memories is designed as a generalizable…

Robotics · Computer Science 2026-04-21 Wenzheng Zhao , Ruth Palan Lopez , Shu Fen Wung , Fengpei Yuan

English as a Second Language (ESL) speakers often struggle to engage in group discussions due to language barriers. While moderators can facilitate participation, few studies assess conversational engagement and evaluate moderation…

Computation and Language · Computer Science 2025-02-26 Rena Gao , Ming-Bin Chen , Lea Frermann , Jey Han Lau