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Empathy, which is widely used in psychological counselling, is a key trait of everyday human conversations. Equipped with commonsense knowledge, current approaches to empathetic response generation focus on capturing implicit emotion within…

Computation and Language · Computer Science 2022-11-15 Lanrui Wang , Jiangnan Li , Zheng Lin , Fandong Meng , Chenxu Yang , Weiping Wang , Jie Zhou

The emotion recognition in conversation (ERC) task aims to predict the emotion label of an utterance in a conversation. Since the dependencies between speakers are complex and dynamic, which consist of intra- and inter-speaker dependencies,…

Computation and Language · Computer Science 2022-06-08 Yinan Bao , Qianwen Ma , Lingwei Wei , Wei Zhou , Songlin Hu

Many dialogue systems (DSs) lack characteristics humans have, such as emotion perception, factuality, and informativeness. Enhancing DSs with knowledge alleviates this problem, but, as many ways of doing so exist, keeping track of all…

Computation and Language · Computer Science 2022-12-21 Sagi Shaier , Lawrence Hunter , Katharina Kann

Emotion recognition in conversation (ERC), the task of discerning human emotions for each utterance within a conversation, has garnered significant attention in human-computer interaction systems. Previous ERC studies focus on…

Computation and Language · Computer Science 2025-03-04 Yumeng Fu , Junjie Wu , Zhongjie Wang , Meishan Zhang , Lili Shan , Yulin Wu , Bingquan Li

Emotion Recognition in Conversations (ERC) is an important and active research area. Recent work has shown the benefits of using multiple modalities (e.g., text, audio, and video) for the ERC task. In a conversation, participants tend to…

Computation and Language · Computer Science 2022-11-08 Harsh Agarwal , Keshav Bansal , Abhinav Joshi , Ashutosh Modi

Dialogue systems for mental health care aim to provide appropriate support to individuals experiencing mental distress. While extensive research has been conducted to deliver adequate emotional support, existing studies cannot identify…

Computation and Language · Computer Science 2024-08-13 Seungyeon Seo , Gary Geunbae Lee

While increasing research focuses on the emotional well-being of agile team members, a significant gap remains in emotion monitoring studies for Scrum Masters and meeting organizers, whose impact on team dynamics is crucial. This paper…

Artificial Intelligence · Computer Science 2026-05-19 Jingni Huang , Peter Bloodsworth

In affective computing, the task of Emotion Recognition in Conversations (ERC) has emerged as a focal area of research. The primary objective of this task is to predict emotional states within conversations by analyzing multimodal data…

Multimedia · Computer Science 2024-11-22 Xiaomin Yu , Feiyang Wang , Ziyue Qiao

Understanding emotions during conversation is a fundamental aspect of human communication, driving NLP research for Emotion Recognition in Conversation (ERC). While considerable research has focused on discerning emotions of individual…

Computation and Language · Computer Science 2023-10-23 Shivani Kumar , Ramaneswaran S , Md Shad Akhtar , Tanmoy Chakraborty

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

Emotional voice conversion (EVC) traditionally targets the transformation of spoken utterances from one emotional state to another, with previous research mainly focusing on discrete emotion categories. This paper departs from the norm by…

Audio and Speech Processing · Electrical Eng. & Systems 2023-09-19 Kun Zhou , Berrak Sisman , Carlos Busso , Bin Ma , Haizhou Li

Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge,…

Computation and Language · Computer Science 2021-12-30 Qintong Li , Piji Li , Zhaochun Ren , Pengjie Ren , Zhumin Chen

Coimagination method is a novel approach to support interactive communication for activating three (3) cognitive functions: episodic memory, division of attention, and planning. These cognitive functions are known to decline at an early…

Human-Computer Interaction · Computer Science 2020-06-18 John Noel Victorino , Naoto Fukunaga , Tomohiro Shibata

Speech Emotion Recognition (SER) aims to help the machine to understand human's subjective emotion from only audio information. However, extracting and utilizing comprehensive in-depth audio information is still a challenging task. In this…

Sound · Computer Science 2022-03-30 Heqing Zou , Yuke Si , Chen Chen , Deepu Rajan , Eng Siong Chng

In this paper, we address the task of utterance level emotion recognition in conversations using commonsense knowledge. We propose COSMIC, a new framework that incorporates different elements of commonsense such as mental states, events,…

Computation and Language · Computer Science 2020-10-07 Deepanway Ghosal , Navonil Majumder , Alexander Gelbukh , Rada Mihalcea , Soujanya Poria

Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional…

Computation and Language · Computer Science 2018-06-04 Hao Zhou , Minlie Huang , Tianyang Zhang , Xiaoyan Zhu , Bing Liu

In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

Computation and Language · Computer Science 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

While text-based emotion recognition methods have achieved notable success, real-world dialogue systems often demand a more nuanced emotional understanding than any single modality can offer. Multimodal Emotion Recognition in Conversations…

Computation and Language · Computer Science 2025-09-10 Chengyan Wu , Yiqiang Cai , Yang Liu , Pengxu Zhu , Yun Xue , Ziwei Gong , Julia Hirschberg , Bolei Ma

Emotion recognition in conversation (ERC) aims to detect the emotion label for each utterance. Motivated by recent studies which have proven that feeding training examples in a meaningful order rather than considering them randomly can…

Computation and Language · Computer Science 2022-04-22 Lin Yang , Yi Shen , Yue Mao , Longjun Cai

The 1st edition of the workshop on Mixed-Initiative ConveRsatiOnal Systems (MICROS@ECIR2021) aims at investigating and collecting novel ideas and contributions in the field of conversational systems. Oftentimes, the users fulfill their…

Information Retrieval · Computer Science 2021-01-26 Ida Mele , Cristina Ioana Muntean , Mohammad Aliannejadi , Nikos Voskarides