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A long-standing goal of task-oriented dialogue research is the ability to flexibly adapt dialogue models to new domains. To progress research in this direction, we introduce DialoGLUE (Dialogue Language Understanding Evaluation), a public…
Existing goal-oriented dialogue datasets focus mainly on identifying slots and values. However, customer support interactions in reality often involve agents following multi-step procedures derived from explicitly-defined company policies…
In this study, we tackle the challenge of inadequate and costly training data that has hindered the development of conversational question answering (ConvQA) systems. Enterprises have a large corpus of diverse internal documents. Instead of…
Online dialogic instructions are a set of pedagogical instructions used in real-world online educational contexts to motivate students, help understand learning materials, and build effective study habits. In spite of the popularity and…
Current large language models (LLMs) excel at general NLP tasks but often lack domain specific precision in professional settings. Building a high quality domain specific multi turn dialogue dataset is essential for developing specialized…
Dialogue topic segmentation is critical in several dialogue modeling problems. However, popular unsupervised approaches only exploit surface features in assessing topical coherence among utterances. In this work, we address this limitation…
There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…
Current dialogue summarization systems usually encode the text with a number of general semantic features (e.g., keywords and topics) to gain more powerful dialogue modeling capabilities. However, these features are obtained via open-domain…
Deep learning (DL) has greatly advanced audio classification, yet the field is limited by the scarcity of large-scale benchmark datasets that have propelled progress in other domains. While AudioSet is a pivotal step to bridge this gap as a…
Machine learning approaches for building task-oriented dialogue systems require large conversational datasets with labels to train on. We are interested in building task-oriented dialogue systems from human-human conversations, which may be…
Identifying breakdowns in ongoing dialogues helps to improve communication effectiveness. Most prior work on this topic relies on human annotated data and data augmentation to learn a classification model. While quality labeled dialogue…
Semantic segmentation is a crucial task in computer vision that involves segmenting images into semantically meaningful regions at the pixel level. However, existing approaches often rely on expensive human annotations as supervision for…
In dialogue systems, discourse plays a crucial role in managing conversational focus and coordinating interactions. It consists of two key structures: rhetorical structure and topic structure. The former captures the logical flow of…
We study conversational dialog in which there are many possible responses to a given history. We present the MultiTalk Dataset, a corpus of over 320,000 sentences of written conversational dialog that balances a high branching factor (10)…
This paper aims to achieve universal segmentation of arbitrary semantic level. Despite significant progress in recent years, specialist segmentation approaches are limited to specific tasks and data distribution. Retraining a new model for…
Practical dialog systems need to deal with various knowledge sources, noisy user expressions, and the shortage of annotated data. To better solve the above problems, we propose CGoDial, new challenging and comprehensive Chinese benchmark…
In human-computer conversation systems, the context of a user-issued utterance is particularly important because it provides useful background information of the conversation. However, it is unwise to track all previous utterances in the…
In this paper, we introduce the task of learning unsupervised dialogue embeddings. Trivial approaches such as combining pre-trained word or sentence embeddings and encoding through pre-trained language models (PLMs) have been shown to be…
As conversational AI-based dialogue management has increasingly become a trending topic, the need for a standardized and reliable evaluation procedure grows even more pressing. The current state of affairs suggests various evaluation…
Open-domain dialogue systems aim to converse with humans through text, and dialogue research has heavily relied on benchmark datasets. In this work, we observe the overlapping problem in DailyDialog and OpenSubtitles, two popular…