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In this study, we explore the application of Large Language Models (LLMs) for generating synthetic users and simulating user conversations with a task-oriented dialogue system and present detailed results and their analysis. We propose a…

Computation and Language · Computer Science 2025-02-19 Adnan Ahmad , Stefan Hillmann , Sebastian Möller

Conversational Recommender Systems (CRSs) deliver personalised recommendations through multi-turn natural language dialogue and increasingly support both task-oriented and exploratory interactions. Yet, the factors shaping user interaction…

Human-Computer Interaction · Computer Science 2025-08-05 Raj Mahmud , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

Cross-domain Sequential Recommendation (CDSR) aims to extract the preference from the user's historical interactions across various domains. Despite some progress in CDSR, two problems set the barrier for further advancements, i.e., overlap…

Information Retrieval · Computer Science 2025-04-28 Qidong Liu , Xiangyu Zhao , Yejing Wang , Zijian Zhang , Howard Zhong , Chong Chen , Xiang Li , Wei Huang , Feng Tian

The advent of Large Language Models (LLMs) heralds a pivotal shift in online user interactions with information. Traditional Information Retrieval (IR) systems primarily relied on query-document matching, whereas LLMs excel in comprehending…

Information Retrieval · Computer Science 2023-11-22 Samira Ghodratnama , Mehrdad Zakershahrak

In recent years, Recommender Systems (RS) have witnessed a transformative shift with the advent of Large Language Models (LLMs) in the field of Natural Language Processing (NLP). Models such as GPT-3.5/4, Llama, have demonstrated…

Information Retrieval · Computer Science 2024-10-02 Junyi Chen , Toyotaro Suzumura

Nowadays, reading or writing comments on captivating videos has emerged as a critical part of the viewing experience on online video platforms. However, existing recommender systems primarily focus on users' interaction behaviors with…

Information Retrieval · Computer Science 2025-07-24 Bowen Zheng , Zihan Lin , Enze Liu , Chen Yang , Enyang Bai , Cheng Ling , Wayne Xin Zhao , Ji-Rong Wen

With large language models (LLMs) achieving remarkable breakthroughs in natural language processing (NLP) domains, LLM-enhanced recommender systems have received much attention and have been actively explored currently. In this paper, we…

Information Retrieval · Computer Science 2024-07-02 Jianghao Lin , Rong Shan , Chenxu Zhu , Kounianhua Du , Bo Chen , Shigang Quan , Ruiming Tang , Yong Yu , Weinan Zhang

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

Human-Computer Interaction · Computer Science 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju

Large-scale language models (LLMs), such as ChatGPT, are becoming increasingly sophisticated and exhibit human-like capabilities, playing an essential role in assisting humans in a variety of everyday tasks. An important application of AI…

Computers and Society · Computer Science 2023-12-07 Yugen Sato , Taisei Nakajima , Tatsuki Kawamoto , Tomohiro Takagi

This paper argues that large language model-based recommenders can displace today's attention-allocation machinery. LLM-based recommenders would ingest open-web content, infer a user's natural-language goals, and present information that…

Computers and Society · Computer Science 2025-07-03 Seth Lazar , Luke Thorburn , Tian Jin , Luca Belli

In Conversational Recommendation Systems (CRS), the central question is how the conversational agent can naturally ask for user preferences and provide suitable recommendations. Existing works mainly follow the hierarchical architecture,…

Computation and Language · Computer Science 2023-10-24 Xian Li , Hongguang Shi , Yunfei Wang , Yeqin Zhang , Xubin Li , Cam-Tu Nguyen

Conversational recommender systems (CRS) enable users to articulate their preferences and provide feedback through natural language. With the advent of large language models (LLMs), the potential to enhance user engagement with CRS and…

Human-Computer Interaction · Computer Science 2024-05-24 Yizhe Zhang , Yucheng Jin , Li Chen , Ting Yang

In recent years, conversational recommender system (CRS) has received much attention in the research community. However, existing studies on CRS vary in scenarios, goals and techniques, lacking unified, standardized implementation or…

Computation and Language · Computer Science 2021-01-05 Kun Zhou , Xiaolei Wang , Yuanhang Zhou , Chenzhan Shang , Yuan Cheng , Wayne Xin Zhao , Yaliang Li , Ji-Rong Wen

The recent advent of powerful Large-Language Models (LLM) provides a new conversational form of inquiry into historical memory (or, training data, in this case). We show that by augmenting such LLMs with vector embeddings from highly…

Information Retrieval · Computer Science 2023-10-18 Giselle Gonzalez Garcia , Christian Weilbach

Traditional recommender systems (RecSys) primarily infer user preferences from implicit signals (such as clicks, watches, and purchases), often neglecting the rich explicit contextual feedback users provide through verbal text, like…

Explanations in conventional recommender systems have demonstrated benefits in helping the user understand the rationality of the recommendations and improving the system's efficiency, transparency, and trustworthiness. In the…

Information Retrieval · Computer Science 2023-05-31 Shuyu Guo , Shuo Zhang , Weiwei Sun , Pengjie Ren , Zhumin Chen , Zhaochun Ren

Dialogue policies play a crucial role in developing task-oriented dialogue systems, yet their development and maintenance are challenging and typically require substantial effort from experts in dialogue modeling. While in many situations,…

Computation and Language · Computer Science 2024-06-24 Makesh Narsimhan Sreedhar , Traian Rebedea , Christopher Parisien

Large Language Models (LLMs) exhibit emerging in-context learning abilities through prompt engineering. The recent progress in large-scale generative models has further expanded their use in real-world language applications. However, the…

Computation and Language · Computer Science 2024-04-12 Linyi Yang , Shuibai Zhang , Zhuohao Yu , Guangsheng Bao , Yidong Wang , Jindong Wang , Ruochen Xu , Wei Ye , Xing Xie , Weizhu Chen , Yue Zhang

Which large language model (LLM) is better? Every evaluation tells a story, but what do users really think about current LLMs? This paper presents CLUE, an LLM-powered interviewer that conducts in-the-moment user experience interviews,…

Computation and Language · Computer Science 2025-06-11 Mengqiao Liu , Tevin Wang , Cassandra A. Cohen , Sarah Li , Chenyan Xiong

Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

Information Retrieval · Computer Science 2022-05-26 Ahtsham Manzoor , Dietmar Jannach
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