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Explaining firm decisions made by algorithms in customer-facing applications is increasingly required by regulators and expected by customers. While the emerging field of Explainable Artificial Intelligence (XAI) has mainly focused on…

Human-Computer Interaction · Computer Science 2021-07-07 Yanou Ramon , Tom Vermeire , Olivier Toubia , David Martens , Theodoros Evgeniou

There is a disconnect between explanatory artificial intelligence (XAI) methods and the types of explanations that are useful for and demanded by society (policy makers, government officials, etc.) Questions that experts in artificial…

Artificial Intelligence · Computer Science 2019-01-23 Leilani H. Gilpin , Cecilia Testart , Nathaniel Fruchter , Julius Adebayo

Artificial Intelligence (AI) has a communication problem. XAI methods have been used to make AI more understandable and helped resolve some of the transparency issues that inhibit AI's broader usability. However, user evaluation studies…

Human-Computer Interaction · Computer Science 2023-09-01 Simon Hudson , Matija Franklin

This study is located in the Human-Centered Artificial Intelligence (HCAI) and focuses on the results of a user-centered assessment of commonly used eXplainable Artificial Intelligence (XAI) algorithms, specifically investigating how humans…

Artificial intelligence-driven adaptive learning systems are reshaping education through data-driven adaptation of learning experiences. Yet many of these systems lack transparency, offering limited insight into how decisions are made. Most…

Artificial Intelligence · Computer Science 2025-08-04 Maryam Mosleh , Marie Devlin , Ellis Solaiman

Explainable Artificial Intelligence (XAI) systems, including intelligent agents, must be able to explain their internal decisions, behaviours and reasoning that produce their choices to the humans (or other systems) with which they…

Artificial Intelligence · Computer Science 2020-09-15 Mariela Morveli-Espinoza , Ayslan Possebom , Cesar Augusto Tacla

Understanding when and why to apply any given eXplainable Artificial Intelligence (XAI) technique is not a straightforward task. There is no single approach that is best suited for a given context. This paper aims to address the challenge…

Artificial Intelligence · Computer Science 2023-12-14 Leila Methnani , Virginia Dignum , Andreas Theodorou

This paper presents an explainable AI (XAI) system that provides explanations for its predictions. The system consists of two key components -- namely, the prediction And-Or graph (AOG) model for recognizing and localizing concepts of…

Artificial Intelligence · Computer Science 2019-07-09 Arjun R Akula , Sinisa Todorovic , Joyce Y Chai , Song-Chun Zhu

eXplainable AI focuses on generating explanations for the output of an AI algorithm to a user, usually a decision-maker. Such user needs to interpret the AI system in order to decide whether to trust the machine outcome. When addressing…

Human-Computer Interaction · Computer Science 2020-05-28 Irene Celino

Explainable AI (XAI) is often promoted with the idea of helping users understand how machine learning models function and produce predictions. Still, most of these benefits are reserved for those with specialized domain knowledge, such as…

Artificial Intelligence · Computer Science 2023-04-26 Chinasa T. Okolo

Explainability remains a critical challenge in artificial intelligence (AI) systems, particularly in high stakes domains such as healthcare, finance, and decision support, where users must understand and trust automated reasoning.…

Human-Computer Interaction · Computer Science 2025-08-05 Rukshani Somarathna , Madhawa Perera , Tom Gedeon , Matt Adcock

As machine learning and algorithmic decision making systems are increasingly being leveraged in high-stakes human-in-the-loop settings, there is a pressing need to understand the rationale of their predictions. Researchers have responded to…

Machine Learning · Computer Science 2020-12-07 Jonathan Dinu , Jeffrey Bigham , J. Zico Kolter

In this work, we report the practical and theoretical aspects of Explainable AI (XAI) identified in some fundamental literature. Although there is a vast body of work on representing the XAI backgrounds, most of the corpuses pinpoint a…

Artificial Intelligence · Computer Science 2020-12-18 Nazanin Fouladgar , Kary Främling

Explainable artificial intelligence is a research field that tries to provide more transparency for autonomous intelligent systems. Explainability has been used, particularly in reinforcement learning and robotic scenarios, to better…

Artificial Intelligence · Computer Science 2022-07-08 Francisco Cruz , Charlotte Young , Richard Dazeley , Peter Vamplew

When human cognition is modeled in Philosophy and Cognitive Science, there is a pervasive idea that humans employ mental representations in order to navigate the world and make predictions about outcomes of future actions. By understanding…

Artificial Intelligence · Computer Science 2021-01-26 Marcus Westberg , Kary Främling

Artificial intelligence (AI) is being applied in almost every field. At the same time, the currently dominant deep learning methods are fundamentally black-box systems that lack explanations for their inferences, significantly limiting…

Artificial Intelligence · Computer Science 2025-10-06 Martina Mattioli , Eike Petersen , Aasa Feragen , Marcello Pelillo , Siavash A. Bigdeli

Both humans and machine learning models learn from experience, particularly in safety- and reliability-critical domains. While psychology seeks to understand human cognition, the field of Explainable AI (XAI) develops methods to interpret…

Human-Computer Interaction · Computer Science 2025-11-25 Roussel Rahman , Aashwin Ananda Mishra , Wan-Lin Hu

The goal of Explainable AI (XAI) is to design methods to provide insights into the reasoning process of black-box models, such as deep neural networks, in order to explain them to humans. Social science research states that such…

Artificial Intelligence · Computer Science 2024-07-24 Van Bach Nguyen , Jörg Schlötterer , Christin Seifert

In recent years, the impact of machine learning (ML) and artificial intelligence (AI) in society has been absolutely remarkable. This impact is expected to continue in the foreseeable future. However,the adoption of AI/ML is also a cause of…

Artificial Intelligence · Computer Science 2024-06-19 Joao Marques-Silva

Smart home environments are designed to provide services that help improve the quality of life for the occupant via a variety of sensors and actuators installed throughout the space. Many automated actions taken by a smart home are governed…

Machine Learning · Computer Science 2023-05-29 Devleena Das , Yasutaka Nishimura , Rajan P. Vivek , Naoto Takeda , Sean T. Fish , Thomas Ploetz , Sonia Chernova