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Explainable AI (XAI) has been investigated for decades and, together with AI itself, has witnessed unprecedented growth in recent years. Among various approaches to XAI, argumentative models have been advocated in both the AI and social…

Artificial Intelligence · Computer Science 2021-05-25 Kristijonas Čyras , Antonio Rago , Emanuele Albini , Pietro Baroni , Francesca Toni

With the emergence of Artificial Intelligence (AI)-based decision-making, explanations help increase new technology adoption through enhanced trust and reliability. However, our experimental study challenges the notion that every user…

Human-Computer Interaction · Computer Science 2024-05-01 Sabid Bin Habib Pias , Alicia Freel , Timothy Trammel , Taslima Akter , Donald Williamson , Apu Kapadia

Explainable Artificial Intelligence (XAI) has recently gained a swell of interest, as many Artificial Intelligence (AI) practitioners and developers are compelled to rationalize how such AI-based systems work. Decades back, most XAI systems…

Artificial Intelligence · Computer Science 2024-03-05 Muhammad Suffian , Muhammad Yaseen Khan , Alessandro Bogliolo

As autonomous technologies increasingly shape maritime operations, understanding why an AI system makes a decision becomes as crucial as what it decides. In complex and dynamic maritime environments, trust in AI depends not only on…

Artificial Intelligence · Computer Science 2025-09-19 Doreen Jirak , Pieter Maes , Armeen Saroukanoff , Dirk van Rooy

As AI systems are increasingly deployed to support decision-making in critical domains, explainability has become a means to enhance the understandability of these outputs and enable users to make more informed and conscious choices.…

Artificial Intelligence · Computer Science 2025-08-15 Maria J. P. Peixoto , Akriti Pandey , Ahsan Zaman , Peter R. Lewis

Explainable AI (XAI) presents useful tools to facilitate transparency and trustworthiness in machine learning systems. However, current evaluations of system explainability often rely heavily on subjective user surveys, which may not…

Human-Computer Interaction · Computer Science 2025-12-09 Joe Shymanski , Jacob Brue , Sandip Sen

The field of Explainable AI (XAI) offers a wide range of techniques for making complex models interpretable. Yet, in practice, generating meaningful explanations is a context-dependent task that requires intentional design choices to ensure…

Computers and Society · Computer Science 2025-08-14 Ruchira Dhar , Stephanie Brandl , Ninell Oldenburg , Anders Søgaard

To generate trust with their users, Explainable Artificial Intelligence (XAI) systems need to include an explanation model that can communicate the internal decisions, behaviours and actions to the interacting humans. Successful explanation…

Artificial Intelligence · Computer Science 2018-06-22 Prashan Madumal , Tim Miller , Frank Vetere , Liz Sonenberg

Explainable artificial intelligence techniques are developed at breakneck speed, but suitable evaluation approaches lag behind. With explainers becoming increasingly complex and a lack of consensus on how to assess their utility, it is…

Human-Computer Interaction · Computer Science 2023-04-18 Edward Small , Yueqing Xuan , Danula Hettiachchi , Kacper Sokol

Decision-making algorithms are being used in important decisions, such as who should be enrolled in health care programs and be hired. Even though these systems are currently deployed in high-stakes scenarios, many of them cannot explain…

Computers and Society · Computer Science 2022-05-12 Gabriel Lima , Nina Grgić-Hlača , Jin Keun Jeong , Meeyoung Cha

Despite its technological breakthroughs, eXplainable Artificial Intelligence (XAI) research has limited success in producing the {\em effective explanations} needed by users. In order to improve XAI systems' usability, practical…

Human-Computer Interaction · Computer Science 2024-03-22 Thu Nguyen , Alessandro Canossa , Jichen Zhu

Artificial intelligence is reshaping science and industry, yet many users still regard its models as opaque "black boxes". Conventional explainable artificial-intelligence methods clarify individual predictions but overlook the upstream…

Machine Learning · Computer Science 2025-08-18 George Paterakis , Andrea Castellani , George Papoutsoglou , Tobias Rodemann , Ioannis Tsamardinos

While XAI focuses on providing AI explanations to humans, can the reverse - humans explaining their judgments to AI - foster richer, synergistic human-AI systems? This paper explores various forms of human inputs to AI and examines how…

Computers and Society · Computer Science 2025-03-07 Alan Dix , Tommaso Turchi , Ben Wilson , Anna Monreale , Matt Roach

Explainable AI (XAI) research has been booming, but the question "$\textbf{To whom}$ are we making AI explainable?" is yet to gain sufficient attention. Not much of XAI is comprehensible to non-AI experts, who nonetheless, are the primary…

Human-Computer Interaction · Computer Science 2021-12-03 Helen Jiang , Erwen Senge

The integration of Artificial Intelligence (AI) into high-stakes domains such as healthcare, finance, and autonomous systems is often constrained by concerns over transparency, interpretability, and trust. While Human-Centered AI (HCAI)…

Human-Computer Interaction · Computer Science 2025-04-29 Chameera De Silva , Thilina Halloluwa , Dhaval Vyas

To benefit from AI advances, users and operators of AI systems must have reason to trust it. Trust arises from multiple interactions, where predictable and desirable behavior is reinforced over time. Providing the system's users with some…

Artificial Intelligence · Computer Science 2022-01-27 Stephanie Galaitsi , Benjamin D. Trump , Jeffrey M. Keisler , Igor Linkov , Alexander Kott

Recent XAI studies have investigated what constitutes a \textit{good} explanation in AI-assisted decision-making. Despite the widely accepted human-friendly properties of explanations, such as contrastive and selective, existing studies…

Computers and Society · Computer Science 2025-05-05 Yongsu Ahn , Yu-Ru Lin , Malihe Alikhani , Eunjeong Cheon

The rapid development of Artificial Intelligence (AI) requires developers and designers of AI systems to focus on the collaboration between humans and machines. AI explanations of system behavior and reasoning are vital for effective…

Human-Computer Interaction · Computer Science 2022-10-11 Ruben S. Verhagen , Siddharth Mehrotra , Mark A. Neerincx , Catholijn M. Jonker , Myrthe L. Tielman

As the field of healthcare increasingly adopts artificial intelligence, it becomes important to understand which types of explanations increase transparency and empower users to develop confidence and trust in the predictions made by…

Artificial Intelligence · Computer Science 2025-05-16 Felix Liedeker , Olivia Sanchez-Graillet , Moana Seidler , Christian Brandt , Jörg Wellmer , Philipp Cimiano

An explainable AI (XAI) model aims to provide transparency (in the form of justification, explanation, etc) for its predictions or actions made by it. Recently, there has been a lot of focus on building XAI models, especially to provide…

Human-Computer Interaction · Computer Science 2022-01-11 Arjun Akula , Song-Chun Zhu