Related papers: Going beyond research datasets: Novel intent disco…

Query auto completion (QAC) systems are a standard part of search engines in industry, helping users formulate their query. Such systems update their suggestions after the user types each character, predicting the user's intent using…

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…

Understanding a user's query intent behind a search is critical for modern search engine success. Accurate query intent prediction allows the search engine to better serve the user's need by rendering results from more relevant categories.…

Practical sequence classification tasks in natural language processing often suffer from low training data availability for target classes. Recent works towards mitigating this problem have focused on transfer learning using embeddings…

Breaking long documents into smaller segments is a fundamental challenge in information retrieval. Whether for search engines, question-answering systems, or retrieval-augmented generation (RAG), effective segmentation determines how well…

Intent discovery is crucial for both building new conversational agents and improving existing ones. While several approaches have been proposed for intent discovery, most rely on clustering to group similar utterances together. Traditional…

State of the art models in intent induction require annotated datasets. However, annotating dialogues is time-consuming, laborious and expensive. In this work, we propose a completely unsupervised framework for intent induction within a…

New Intent Discovery (NID) strives to identify known and reasonably deduce novel intent groups in the open-world scenario. But current methods face issues with inaccurate pseudo-labels and poor representation learning, creating a negative…

Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

BERT-style models pre-trained on the general corpus (e.g., Wikipedia) and fine-tuned on specific task corpus, have recently emerged as breakthrough techniques in many NLP tasks: question answering, text classification, sequence labeling and…

Dialog systems must be capable of incorporating new skills via updates over time in order to reflect new use cases or deployment scenarios. Similarly, developers of such ML-driven systems need to be able to add new training data to an…

Emotion and intent recognition from speech is essential and has been widely investigated in human-computer interaction. The rapid development of social media platforms, chatbots, and other technologies has led to a large volume of speech…

Clustering is a core task in machine learning with wide-ranging applications in data mining and pattern recognition. However, its unsupervised nature makes it inherently challenging. Many existing clustering algorithms suffer from critical…

Understanding and characterizing how people interact in information-seeking conversations is crucial in developing conversational search systems. In this paper, we introduce a new dataset designed for this purpose and use it to analyze…

Data users need relevant context and research expertise to effectively search for and identify relevant datasets. Leading data providers, such as the Inter-university Consortium for Political and Social Research (ICPSR), offer standardized…

Chatbots have become one of the main pathways for the delivery of business automation tools. Multi-agent systems offer a framework for designing chatbots at scale, making it easier to support complex conversations that span across multiple…

Novel Class Discovery (NCD) involves identifying new categories within unlabeled data by utilizing knowledge acquired from previously established categories. However, existing NCD methods often struggle to maintain a balance between the…

Existing conversational models are handled by a database(DB) and API based systems. However, very often users' questions require information that cannot be handled by such systems. Nonetheless, answers to these questions are available in…

Intent classification is crucial for conversational agents (chatbots), and deep learning models perform well in this area. However, little research has been done on the explainability of intent classification due to the absence of suitable…

There is growing interest in the automated extraction of relevant information from clinical dialogues. However, it is difficult to collect and construct large annotated resources for clinical dialogue tasks. Recent developments in natural…